The absolute worst experience that I’ve had in years at any business. The counter person was extremely rude and agressive, which created a very hostile environment from the minute I was greeted. “What do you want” in an aggressive way. Made to feel like this is not an environment to do work from or over head into again.
I have been going to this location for years, as I live on Ditmars- but I will never go again( probably spent hundreds, if not over 1k at collectively). I also will recommend to friends and family that they stay away from this location, which is unfortunate because it’s on the way to the Ditmars station.I have already contacted customer service and will follow up on Monday. Sorry the franchise owner has this issue. Please reach out to me.
Food: 4
Thuri Gam
Sad to say I ordered a açaí bowl and the ice cream was already melted by the time I took it out it melted in 2 seconds the scoops looked saucy already not good expense and experience I went on October 12
Atmosphere: 2
Food: 3
Service: 4
Eugenia Leyva
Beautiful location! Everything always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Marcelo
4.5 Stars! I love the açaí from here. Its been here in astoria for probably 3 years… With this heat… nothing better than an açaí bowl to refresh yourself.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Acai
Alicia Malcomb
I enjoyed this immensely. The bowl I got hit the spot for a light lunch. Plus with the hot weather it was a perfect way to cool off.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coconut Bowl
James Deemer
It’s almost creepy how this place always hires the nicest people. I’ve never been to a place with such consistently nice people!
Jenn C-R
Love this spot for their bowls and smoothies. The fruit is always fresh. The service is great and everyone who works there is always courteous.
Atmosphere: 5
Food: 5
Service: 5
Remzi TOSIC
The spirluna is great you have to try it
Atmosphere: 4
Food: 4
Service: 5
Bridget Connolly
Not the greatest SoBol that I’ve been to, there are other places in Astoria that have the same quality where the service far supersedes this location. When I’m spending this much money on an açaí bowl I would expect my order to come out how I asked for it, nobody likes paying extra for toppings and having to go back because they forgot to put on the extra things you are paying for. I usually get the coconut bowl and ask for no strawberries, blueberries, pineapple, or honey. Instead I prefer to get bananas and Nutella on mine. The servers are not very attentive to taking peoples orders, one time they left the pineapples on and the next they charged me for Nutella and forgot to put it on. I went back to ask for the Nutella and they put a sarcastic amount on. I hate to be this picky but I believe that if you’re paying this much for a bowl it should come out the way you want, but hey, everyone makes mistakes. You’re better off going to another SoBol location or trying another spot on Ditmars if you’re in Astoria.
Atmosphere: 2
Food: 3
Service: 1
thekingralph
Very off put by the fact that they label their menu as all vegan but have honey as an ingredient in every bowl. Of course you can still remove it, but come on.
It was my first time at this location! I was confused what to get and what’s best for me and my diet. Spoke to a amazing employee young lady name Vanessa she was great on what’s beneficial for my health issues and recommended and help me pick a delicious bowl of mix healthy fruits and toppings. thanks again VANESSA see you soon!
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Acai Bowl
Carlos Cam
Great food! Service was poor. Atleast today when I went. My first time was last night, the young man that was serving was really nice and helpful. I wasn’t happy today with the ladies who served me. I won’t be coming back. CREATE back to you i come.
Atmosphere: 2
Food: 4
Service: 1
Jammie Ketch
Very clean and acai is very
Atmosphere: 4
Food: 5
Service: 5
Marissa Miccio
Tons of long black hairs in my overnight oats. I’m disgusted.
Dani D
I go here often because I’m in love with the coconut bowl. This is my second time getting a bowl with overripe, brown areas on the pineapple which is an indicator the fruit should be discarded. At this price point, I expect better.
The absolute worst experience that I’ve had in years at any business. The counter person was extremely rude and agressive, which created a very hostile environment from the minute I was greeted. “What do you want” in an aggressive way. Made to feel like this is not an environment to do work from or over head into again.
I have been going to this location for years, as I live on Ditmars- but I will never go again( probably spent hundreds, if not over 1k at collectively). I also will recommend to friends and family that they stay away from this location, which is unfortunate because it’s on the way to the Ditmars station.I have already contacted customer service and will follow up on Monday. Sorry the franchise owner has this issue. Please reach out to me.
Food: 4
Sad to say I ordered a açaí bowl and the ice cream was already melted by the time I took it out it melted in 2 seconds the scoops looked saucy already not good expense and experience I went on October 12
Atmosphere: 2
Food: 3
Service: 4
Beautiful location! Everything always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
4.5 Stars!
I love the açaí from here.
Its been here in astoria for probably 3 years…
With this heat… nothing better than an açaí bowl to refresh yourself.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Acai
I enjoyed this immensely. The bowl I got hit the spot for a light lunch. Plus with the hot weather it was a perfect way to cool off.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coconut Bowl
It’s almost creepy how this place always hires the nicest people. I’ve never been to a place with such consistently nice people!
Love this spot for their bowls and smoothies. The fruit is always fresh. The service is great and everyone who works there is always courteous.
Atmosphere: 5
Food: 5
Service: 5
The spirluna is great you have to try it
Atmosphere: 4
Food: 4
Service: 5
Not the greatest SoBol that I’ve been to, there are other places in Astoria that have the same quality where the service far supersedes this location. When I’m spending this much money on an açaí bowl I would expect my order to come out how I asked for it, nobody likes paying extra for toppings and having to go back because they forgot to put on the extra things you are paying for. I usually get the coconut bowl and ask for no strawberries, blueberries, pineapple, or honey. Instead I prefer to get bananas and Nutella on mine. The servers are not very attentive to taking peoples orders, one time they left the pineapples on and the next they charged me for Nutella and forgot to put it on. I went back to ask for the Nutella and they put a sarcastic amount on. I hate to be this picky but I believe that if you’re paying this much for a bowl it should come out the way you want, but hey, everyone makes mistakes. You’re better off going to another SoBol location or trying another spot on Ditmars if you’re in Astoria.
Atmosphere: 2
Food: 3
Service: 1
Very off put by the fact that they label their menu as all vegan but have honey as an ingredient in every bowl. Of course you can still remove it, but come on.
Restaurantji Recommends
It was my first time at this location! I was confused what to get and what’s best for me and my diet. Spoke to a amazing employee young lady name Vanessa she was great on what’s beneficial for my health issues and recommended and help me pick a delicious bowl of mix healthy fruits and toppings. thanks again VANESSA see you soon!
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Acai Bowl
Great food! Service was poor. Atleast today when I went. My first time was last night, the young man that was serving was really nice and helpful. I wasn’t happy today with the ladies who served me. I won’t be coming back. CREATE back to you i come.
Atmosphere: 2
Food: 4
Service: 1
Very clean and acai is very
Atmosphere: 4
Food: 5
Service: 5
Tons of long black hairs in my overnight oats. I’m disgusted.
I go here often because I’m in love with the coconut bowl. This is my second time getting a bowl with overripe, brown areas on the pineapple which is an indicator the fruit should be discarded. At this price point, I expect better.
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