McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
357 Genesee St, Auburn
(315) 252-4000
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McDonald's Reviews
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First and last time to this place. Waited 15 min for our food and it wasn’t even fresh. There was no one in there so I don’t understand what the problem was. The napkin holder was empty, cold food, husbands cheese was ice cold. Never melted ! A horrible experience. They should be ashamed !!
Unfriendly, incompetent staff. Drive thru attendant, had two lanes open only taking orders from one side. The person in front of me, evidently had the same experience I did, and drove off. When I pulled up, I quickly understood why… and decided I’d pull all the way around, and get in the line, that was actually providing services. Much to my chagrin, the operator actually finally switched to the other line, wow! I’d had enough at that point and did what the person in front...read full review
Ratings
Menu
Hours
| Monday | 6AM - 8PM |
| Tuesday | 6AM - 8PM |
| Wednesday | 6AM - 8PM |
| Thursday | 6AM - 8PM |
| Friday | 6AM - 8PM |
| Saturday | 6AM - 8PM |
| Sunday | 6AM - 8PM |
People in Auburn Also Viewed
McDonald's is a restaurant with mixed experiences. The staff can be inconsistent, with some employees being friendly and accommodating, while others can be peculiar or even confrontational. For example, a drive-thru attendant may chastise a customer for using the wrong lane, even though there is no clear indication of a preferred lane. On the other hand, some employees may go above and beyond to meet special requests. The food is decent, but the service can be slow and disorganized. Recently, customers have noted that the restaurant can be very messy, with feet sticking to the floor and staff not wearing hair nets or caps. Orders sometimes take a long time—over 25 minutes—and are often wrong or cold. Customers have also experienced unprofessional behavior, with staff seeming to mess around and not caring about customers. Despite these issues, some find it a joy to visit when the food is hot, fresh, and correct, and when staff are friendly and the place is clean. The restaurant follows McDonald's promotions and good practices, such as delivering food to tables, making it a convenient spot for both drive-thru and dine-in customers.