4.5
Superb
132 Reviews
4538 Broadway, Depew · 9.32 miles
Customers’ favorites
- Buffalo Chicken Pizza
- Baked Parmigiana Sub
- Pizza Logs w Sauce
- Capicola Submarine
“Well….i got a chicken finger sub from the new location on maple, came home and bit into it, it was raw. But without going full Karen mode and exploiting everything on social media, I called and spoke to a female manager at the new location and explained the situation, she was deeply sorry about it and offered to send a large pizza to our place free of charge. She explained to me they were training new people and she apologized. THAT is a manager, I completely understood and I’m not the type to tarnish a business just because of one mistake, and was very happy with the way the situation was handled. Will I be back? Absolutely because the pizza was delicious lol, the manager turned a bad experience into a good one. Thank you Joeys for great customer service, I didn’t catch her name but she handled the situation great. I will be back.”