Chipotle Mexican Grill
190 W 231st St, Bronx
(347) 334-6669
Recent Reviews
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DON'T waste your time, the service is terrible, this is my second time, I've come to think that the girls think it's free because at least they don't even answer you when you talk to them, and there's no point in looking for a meal where you'll get the unpleasant taste of that they don't treat you well
Food: 3
Service: 1
The service is good and the staff friendly but... the food in particular is not so fresh. I am a guacamole lover and apparently they have no problem serving or selling this bad looking and dark color where it is easily evident that the avocado is not was fresh or that this product has not been changed for several days
Bad communication
They charge extra I didn’t order and no refund
Paid for beef barbaco just give me extra I paid $6.55
Service: 1
Dirty! LOUD - Still open for another 30min and have the music on so loud to discourage folks from coming in via said volume. Over all and loud ignorant experience. Rats around front window o top of your trash cans in front of where you eat
Atmosphere: 1
Food: 2
Service: 1
If you truly want the perfectly flavorful experience of chipotle this is the spot to go to. I see people complaining about the salt but honestly compared to most chipotles they used the perfect amount of seasoning. Can’t leave without a bag of chips. Will say tho ya would’ve got 5 stars but one time someone put a literal line of guacamole on my bowl. That wasn’t cool lol. Other than that go for it.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chips & Guacamole, Chips, Tortilla on the Side
Went in about 7pm on a Tuesday, there was no line. A couple of people at tables eating.... I order my burrito the server guy was really good as far as portions (not speaking) then I go pay, had to wait for a female to come out from wherever... I asked for a fountain coke. She charges me for my order and walks away I ask hello, don't I need a cup? She says oh yeah... then comes back to give me a cup...I go over to the machine to get a coke...it comes out white...smh I pour it out, get more ice, then try a lemonade, taste it...it's water...smh I walk back to the front...no one pays any attention to me or asks what I might need.. the guy serving has a customer so he also ignores me...finally a male walks out from behind I say you have no coke, no lemonade nothing, he says only sprite....smh so they knew this!! Yet sold me a up for a fountain soda...not having any available!...I then stabd there again waiting...and no one says a word... finally i say hellooo...so the female turns around and asks as she is walking to the front what do you need...I tell her you have no soda in the machine...she says so what do you want from here and points at the refrigerator I said I'll take a coke. She hands it to me and I leave...i get home it fills a half a cup!...smh that's poor management to say the least....
Atmosphere: 1
Food: 3
Service: 1
The service is with a smile but small portions for the price of a burrito ?
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Burrito
The food prep station was empty and could have been cleaner
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Waited on the line to be served, but the worker was gossiping too long with the person ahead of me (The person might have been an employee or a friend). Serve your customers first, then deal with your friends later
This place is poorly run. The staff is rude, not sure if there is even a Manager. They are always out of food and they were not busy. Seriously Chipotle doesn't know what they are doing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don’t have most of the food items and they won’t replace most anything due to some backwards math. Most places for a quick meal so wasn’t other options
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
Amazing fresh food, and huge potions. Staffs are very friendly and communicative.
Atmosphere: 5
Food: 5
Service: 5
The food is always on point and the crew are amazing .
Atmosphere: 5
Food: 5
Service: 5
If you come to this chipotle after 859 pm just turn around. They close at 11pm but I’ve noticed at 9pm they start cleaning up, so no chip no fajitas no bathroom no drinks. Also a lot of them employees don’t understand English but they are in the front line, you have to repeat yourself at least 3 times and by that time one of the managers comes around and tells at them in Spanish what you want ??.
Atmosphere: 3
Food: 1
Service: 1
Staffs were great, very kind & nice. Food was delicious, reminding me of home. Thank you!
Dietary restrictions: Healthy and delicious food.
Atmosphere: 5
Food: 5
Service: 5
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