Disappointed. The cashier was really slow. I only ordered a medium iced coffee w 4 Splenda and milk and the Snack bacon. More milk would have helped. It took almost 10 minutes to get my bacon. The coffee took about 2 minutes. A line was forming for order pickups as I waited for my bacon. The bacon is premade. The food order filler was going in order of the orders, but he probably could have gotten the bacon sooner. He double folded the bacon bag at least. The bacon was a lot of broken pieces, which was also disappointing. I am glad there was only one person in front of me when I placed the order, or I would have been there even longer. I am glad I do not need to visit Dunkin Donuts too often. This one will suffice because it is the only one in the area. I went on a Saturday early afternoon. I would hate to see it during the morning during the week.
Atmosphere: 2
Food: 3
Service: 2
Morris Traveler
Honestly I got to get 2 drinks from two different dunkins to compare. I got the dukinlatte and it tasted off? I don't know how to put it or if it was just me. I like the staff I forgot to give my change and was about to leave but they told me to pick up my change. The staff is good. But it was busy so I don't know, yet. Will come back as it's right next to the park.
Atmosphere: 5
Food: 4
Service: 5
Ashley Arnold
Victoria I believe she is the manager, she was GREAT!! she take care of customers, made sure the order was properly made with care. She showed me my wrap was overcooked and made a new one for me and let me take 2 wraps. She made sure my ice coffee was perfect with the ingredients i wanted and it tasted just right.
there's a moderate wait time to order if you haven't done so ahead of time, even than i've found that it takes considerably longer for them to fulfill an online order, not the place to go if you're looking for speedy service, they are open early !
Atmosphere: 1
Food: 3
Service: 2
frankie
there's a moderate wait time to order if you haven't done so ahead of time, even than i've found that it takes considerably longer for them to fulfill an online order, not the place to go if you're looking for speedy service, they are open early !
Atmosphere: 1
Food: 3
Service: 2
Jorge Gutierrez
Great people , Victoria is awesome ?
Kid-friendliness: Kind people,Victoria is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Muffins, Croissant, Donuts
OWEN GUISCHARD
Staff at this joint is very good,clean,Donuts always
Atmosphere: 5
Food: 5
Service: 5
Chakiyah McNeil
Cashier was rude, you can tell he didn’t want to be there and didn’t even speak to me.
Service: 1
DOT 172
Not sure hw this place has a 4 rating... Staff does not pay attention 2 the guests when ordering. I noticed 5 order mistakes including my order... during the chaos i asked for the Manager who was down stairs while it seemed like a new hire was on the register and confused.
Atmosphere: 2
Food: 3
Service: 2
Renato Zeko
This was it. Dont let the long time manager or new trainees under her spell or in close proximity to her make the ice coffee.When the manager is around or makes the coffee, it is always watered down , old, or with a low amount of ice. This is a trend I have noticed at not just this location evolve for the past 10 years but across the city even though prices have continued to increase. I get that you have an incentive to make a profit but boy keep it consistent at least on quality.This was it, if I see the manager in there I run. There are few folks in there who are great and make good coffee when the manager is not there. Still with the price for the coffee what they are charging, the risk is no longer worth it when the coffee taste like something other than coffee.
I teach basketball nearby and never miss an opportunity to drop in for their hash browns I like mine "well done" and they cook my hash browns to perfection.
Kid-friendliness: Families in that part of the Bronx frequent the store regularly.
Wheelchair accessibility: No steps. No ramp needed. Everything is ground level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Al Mejia
Terrible service. The employees are always angry and unhelpful.
Atmosphere: 1
Food: 5
Service: 1
Fred Ruth
The MANAGER is EXCELLENT! ?
Atmosphere: 5
Food: 5
Service: 5
Adrian Gutierrez
Every time I stop by, they're always friendly and respectful. Service is usually quick even in the morning.
Disappointed. The cashier was really slow. I only ordered a medium iced coffee w 4 Splenda and milk and the Snack bacon. More milk would have helped. It took almost 10 minutes to get my bacon. The coffee took about 2 minutes. A line was forming for order pickups as I waited for my bacon. The bacon is premade. The food order filler was going in order of the orders, but he probably could have gotten the bacon sooner. He double folded the bacon bag at least. The bacon was a lot of broken pieces, which was also disappointing. I am glad there was only one person in front of me when I placed the order, or I would have been there even longer. I am glad I do not need to visit Dunkin Donuts too often. This one will suffice because it is the only one in the area. I went on a Saturday early afternoon. I would hate to see it during the morning during the week.
Atmosphere: 2
Food: 3
Service: 2
Honestly I got to get 2 drinks from two different dunkins to compare. I got the dukinlatte and it tasted off? I don't know how to put it or if it was just me. I like the staff I forgot to give my change and was about to leave but they told me to pick up my change. The staff is good. But it was busy so I don't know, yet. Will come back as it's right next to the park.
Atmosphere: 5
Food: 4
Service: 5
Victoria I believe she is the manager, she was GREAT!! she take care of customers, made sure the order was properly made with care. She showed me my wrap was overcooked and made a new one for me and let me take 2 wraps. She made sure my ice coffee was perfect with the ingredients i wanted and it tasted just right.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis, Chicken & Roasted Pepper Dunkin' Wrap
there's a moderate wait time to order if you haven't done so ahead of time, even than i've found that it takes considerably longer for them to fulfill an online order, not the place to go if you're looking for speedy service, they are open early !
Atmosphere: 1
Food: 3
Service: 2
there's a moderate wait time to order if you haven't done so ahead of time, even than i've found that it takes considerably longer for them to fulfill an online order, not the place to go if you're looking for speedy service, they are open early !
Atmosphere: 1
Food: 3
Service: 2
Great people , Victoria is awesome ?
Kid-friendliness: Kind people,Victoria is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Muffins, Croissant, Donuts
Staff at this joint is very good,clean,Donuts always
Atmosphere: 5
Food: 5
Service: 5
Cashier was rude, you can tell he didn’t want to be there and didn’t even speak to me.
Service: 1
Not sure hw this place has a 4 rating... Staff does not pay attention 2 the guests when ordering. I noticed 5 order mistakes including my order... during the chaos i asked for the Manager who was down stairs while it seemed like a new hire was on the register and confused.
Atmosphere: 2
Food: 3
Service: 2
This was it. Dont let the long time manager or new trainees under her spell or in close proximity to her make the ice coffee.When the manager is around or makes the coffee, it is always watered down , old, or with a low amount of ice. This is a trend I have noticed at not just this location evolve for the past 10 years but across the city even though prices have continued to increase. I get that you have an incentive to make a profit but boy keep it consistent at least on quality.This was it, if I see the manager in there I run. There are few folks in there who are great and make good coffee when the manager is not there. Still with the price for the coffee what they are charging, the risk is no longer worth it when the coffee taste like something other than coffee.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I teach basketball nearby and never miss an opportunity to drop in for their hash browns I like mine "well done" and they cook my hash browns to perfection.
Kid-friendliness: Families in that part of the Bronx frequent the store regularly.
Wheelchair accessibility: No steps. No ramp needed. Everything is ground level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Terrible service. The employees are always angry and unhelpful.
Atmosphere: 1
Food: 5
Service: 1
The MANAGER is EXCELLENT! ?
Atmosphere: 5
Food: 5
Service: 5
Every time I stop by, they're always friendly and respectful. Service is usually quick even in the morning.
very nice staff, and friendly too !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Croissant, Wake
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