Dunkin'

Once again I’m making a review about this place. I ordered through the app for a plain, toasted dark bagel, they of course, didn’t toast it dark. So I ask the cook to toast it a little darker. The older woman, I have no idea her name, but she always has such a nasty attitude when speaking to customers or to the staff, says something in a different language but ‘customer’ came up and toasted dark bagel.

I proceeded to ask if there was an issue, but the man that was there said ‘No, she was talking to me’ when she wasn’t speaking to him at all. Im done coming and ordering from her because of that woman. I refuse to have my morning commute ruined by a nasty attitude. Best believe I will never order from this Dunkin again. Other Dunkin’ stores will be getting my service.

No other Dunkin has given me an issue about my tea being separated or my bagel being toasted dark. A request by a customer should not have the employee get yelled at and the customer getting attitude because of their mistake. Do better.

Atmosphere: 1

Food: 2

Service: 1

Insects swooped in this Dunkin’ Donuts once

Great coffee they just need to protect the donuts better.

Atmosphere: 5

Food: 5

Service: 4

I recently visited this store and had an extremely disappointing experience with the cashier. The cashier was very impatient with me, even going so far as to throw bottles around carelessly. When it was my turn, I asked for help with the store’s app, and the cashier’s response was nothing short of rude and disgusting. The level of unprofessionalism and lack of basic courtesy was appalling. I hope the management takes immediate action to address this behavior and ensure a more respectful and helpful shopping environment in the future.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Munchkins Donut Hole Treats, Bacon Egg and Cheese

Just went in to get some waters and apple juice before my shift…. when I asked for a bag the girl behind the counter said No. I said why she says cause I can’t give it to you. Again I asked why she said that’s for to go orders only. Then the manager comes out and I said so I got all these bottles and I can’t get a bag he says no…. I can’t get a simple bag after spending money at your place what poor customer service.

Atmosphere: 1

Food: 1

Service: 1

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Caramel Iced Macchiato, Donuts

All of the 5 stars reviews are trash that the owner and his family probably put in. The rudest employees ever and I believe they hate

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Donuts

Its a dunkin.

Atmosphere: 2

Food: 2

Service: 5

i’m vegan and their drink made me throw up within minutes of purchase. i also suffered stomaches and diarrhea for days because somehow somewhere an obvious mistake was made. they need to ensure non diary drinks are fresh and free of cross contamination. horrible customer service.

Customer service is horrible and they have very nasty attitudes

Ordered $30 worth of items and asked him for cup of ice and manager wanted to charge for ice. Starbucks gives free ice cup no questions asked. I would seriously do not recommend this location. There is one just 2 minutes away. They are cheaper as well.

Let me start by saying, the customer service was great in my personal experience! The place looks clean and it wasn't busy at all. The lady who took my order(I said hi but she didn't respond) but it's okay! is a big store for only 2 employees taking orders from online and in persons, it make sense if they are overwhelmed even though is not an excuse....While I was placing my order the female cooker approached the cashier to verify our oder because; I ordered 3 sandwiches with extra sausage since to be that she was confused lol but (I give her a high five) for verifying my order to make sure that everything I order was correct" the only upside-down was that they started to talk in their language and I personally believe that they should speak in English just in case of any misunderstanding the customer can correct any misinformation about he/her order but I understand that the lady doesn't speak too much English but I think she should learn at least the Dunkin Donuts menu ?I didn't asked if they have restroom of so is not available to the public.Overall I do recommend ?

Let me start by saying, the customer service was great in my personal experience! The place looks clean and it wasn't busy at all. The lady who took my order(I said hi but she didn't respond) but it's okay! is a big store for only 2 employees taking orders from online and in persons, it make sense if they are overwhelmed even though is not an excuse....While I was placing my order the female cooker approached the cashier to verify our oder because; I ordered 3 sandwiches with extra sausage since to be that she was confused lol but (I give her a high five) for verifying my order to make sure that everything I order was correct" the only upside-down was that they started to talk in their language and I personally believe that they should speak in English just in case of any misunderstanding the customer can correct any misinformation about he/her order but I understand that the lady doesn't speak too much English but I think she should learn at least the Dunkin Donuts menu ?I didn't asked if they have restroom of so is not available to the public.Overall I do recommend ?

I ordered a Medium coffee, Half and Half with No sugar, the cashier read the order back to me. 2 minutes later I’m handed a VERY sweet cup of coffee. Bad experience overall, will not return. Next time try the Starbucks around the corner.

Wonderful.