Dunkin'

209 W 231st St, Bronx
(718) 432-2741

Recent Reviews

Johanna M

Employee Yunus is an amazing server. Super nice and welcoming. He makes great conversation and got me in and out fast. 10/10 going every morning.

Atmosphere: 5

Food: 4

Service: 5

Wendy Rivera

Not my fav location . Guys that work there don’t say hi or anything . Coffee wasn’t all that great either .

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hash Browns

Callum B.

The young man who works here started mocking, imitating, and laughing at me to his colleagues every time I came in. I stopped going. Starting my day like that just made me sad.

Mr. Jorge

I got really good service and they made my food really goodKid-friendliness: They got sweets and icecream

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts, Bacon Egg and Cheese

Gravitas

Zero stars. They put a bucketful of ice in my iced drink. They’re ripping off customers. You only sip a couple of times and your drink is finished. When I went to complain the workers there didn’t offer to make the order right or apologize. Always ask for light ice in all your cold drinks or these scammers will try to rip you off time and time again.

Atmosphere: 1

Food: 1

Service: 1

Sylvia c Swindell

One one of my favorites ?Vegetarian options: Great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

Beth Higgins

Great customer service! I ordered my annual work holidays gifts (~25 boxes of mixed variety munchkins) and they were so helpful. Didn't have ready when arrived for 6am pickup so took a bit longer than expected, but overall very efficient and nice (unlike my experience at Riverdale Ave location where 2 boxes of munchkins yesterday seemed too much to handle for the extremely rude woman working) and they even helped me with the bags which was much appreciated. Will be returning to 231st St location in future!

Service: 5

The Doodle

Closed for what seems to be a total renovation. There’s no signage indicating a re-open date as of this morning (Wednesday 10/26)…not happy about that

USA TO BANGLADESH

Good Service 209 wast 231st Dunkin Good job

Gios Studio Backend & Fulfillment Email

They never get my order right. Service is slow. Sometimes dont wear gloves/masks properly.

Melissa Rose ASMR

I ordered online ten minutes beforehand since I grab it on my way into work and it’s great to be able to grab it and go. I walk in, over ten minutes after my order goes through. No customers but three workers. Two of them not even cleaning or prepping food or making drinks. I ask about my order. The guy pulls a receipt that I see was just sitting there. He then finally starts to make it. What’s the point of ordering ahead if they ignore the tickets? Late to work, great. No acknowledgment that they messed up. Just slowly makes my order. Never coming to this location again.

K G

I ordered a coffe with little ice, it was put in the receipt once i got the coffe i told the employee to add less and she ignored my request.Bad customer service has happened multiple times.

Katherine Garcia

I ordered a coffe with little ice, it was put in the receipt once i got the coffe i told the employee to add less and she ignored my request.Bad customer service has happened multiple times.

mcLa twofivesix

standard Dunkin doughnuts,good NY taste

Claudia Hristea

Friendly, fast service. Good lattes ??

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