Poor customer service . They prioritize mobile orders instead of the customers in store. You’re lucky if you get a good morning or if they even acknowledge you in a timely manner.I’ve seen them go back and forth with customers numerous times when they ask for their messed up orders to be fixed. It’s very convenient because it’s close to the train but not worth it
Atmosphere: 2
Food: 2
Service: 1
Valencia Pinckney
The ladies here are very pleasant! One of my favorite locations
Atmosphere: 5
Food: 5
Service: 5
K. Hildegraff
Been picking up 2 XL hot coffees w/various sides (usually hash browns or bacon wraps), almost 5 days a week (work days), every week, probably for close to a year now.
Only reason I went out of my way to put in this review now, is because recently I've been ordering close to their closing time of 7pm (my work shift has been changed temporarily), and even though I'm putting in my app order at like 6:45pm, when I walk in at like almost 7pm, my order is there, ready to go, coffee's not burnt or muddy, all good; and, the employees are pleasant and polite.
So based on something like 200 orders (or so) that I've made, paid, and picked up, I don't get a lot of the low reviews here. It's a coffee shop. If you don't like it, then get your watery coffee at some truck somewhere where they get their water from the fire hydrants, or, walk 45 seconds across the street to the bodega where, if you don't time it right, you get muddy burnt coffee for $2.50 a cup. I find that the product is good, I get plenty of points (app orders) for free hash browns, and the coffee is fresh, not muddy and burnt from sitting in the carafe for an hour.
Atmosphere: 5
Food: 5
Service: 5
Geraldin Camil
Dirty establishment rude workers coffee taste like cigarettes dry bread donuts is disgusting in there . The workers rush an order and get mad if you ask to fix it .
Atmosphere: 1
Food: 1
Service: 1
Jessica P
I visit here often because, it’s very close to my house. And most the time my order is made correctly depending on who’s working. But the place is sometimes filthy. That why it gets a 3 star from me.
Atmosphere: 3
Food: 4
Service: 5
D P
I visit here often because, it’s very close to my house. And most the time my order is made correctly depending on who’s working. But the place is sometimes filthy. That why it gets a 3 star from me.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Iced Latte
James H
Very unhappy iced medium coffee it had some sediments in the bottom of the coffee cup and the employee was rude.
Atmosphere: 1
Food: 1
Service: 1
Samin Jahan
The bagels and donuts taste so old and dry. Definitely not fresh.
Atmosphere: 1
Food: 1
Service: 1
T-bone M
Exceptionally rude employees and FILTHY premises.Roaches crawling on the donuts are usually a good sign to find another place for joe and a snack. Just sayin'.
Atmosphere: 1
Food: 1
Service: 1
Ariana Anabia
One off the worst coffee ever had.. there is a third time I go over. That is the same thing. One of the worst coffee ever I get in my life.. I spend money for the hot water. Nothing else..
Always ask for less ice, these people will half the cup with ice.
Atmosphere: 4
Food: 4
Service: 4
Nicole Weir
This Dunkin is VERY hit or miss and it’s mostly miss. Their bagel twist taste so different than other locations, they are very skip on the drinks and they have the sugar behind the counter so when you ask they give you one. They don’t properly heat up food. Things I have gotten have been Luke warm and even just not warm at all.Not sure if the women who is there is the manager in the morning but she has a bit of an attitude and something just comes off as if we are bothering her. I never seen a male worker.Overall I go to that location when I NEED to because it’s not the first choice.
Andrew Amechand
Last 2 times I went I received expired items and they did not want to refund me. It seems like they’ve been selling expired items for a while now. It’s disgusting. I wouldn’t go back to this
Atmosphere: 1
Food: 1
Service: 1
Sheila Mclean
Store was clean and service was great
Wheelchair accessibility: This location had a ramp.
Poor customer service . They prioritize mobile orders instead of the customers in store. You’re lucky if you get a good morning or if they even acknowledge you in a timely manner.I’ve seen them go back and forth with customers numerous times when they ask for their messed up orders to be fixed. It’s very convenient because it’s close to the train but not worth it
Atmosphere: 2
Food: 2
Service: 1
The ladies here are very pleasant! One of my favorite locations
Atmosphere: 5
Food: 5
Service: 5
Been picking up 2 XL hot coffees w/various sides (usually hash browns or bacon wraps), almost 5 days a week (work days), every week, probably for close to a year now.
Only reason I went out of my way to put in this review now, is because recently I've been ordering close to their closing time of 7pm (my work shift has been changed temporarily), and even though I'm putting in my app order at like 6:45pm, when I walk in at like almost 7pm, my order is there, ready to go, coffee's not burnt or muddy, all good; and, the employees are pleasant and polite.
So based on something like 200 orders (or so) that I've made, paid, and picked up, I don't get a lot of the low reviews here. It's a coffee shop. If you don't like it, then get your watery coffee at some truck somewhere where they get their water from the fire hydrants, or, walk 45 seconds across the street to the bodega where, if you don't time it right, you get muddy burnt coffee for $2.50 a cup. I find that the product is good, I get plenty of points (app orders) for free hash browns, and the coffee is fresh, not muddy and burnt from sitting in the carafe for an hour.
Atmosphere: 5
Food: 5
Service: 5
Dirty establishment rude workers coffee taste like cigarettes dry bread donuts is disgusting in there . The workers rush an order and get mad if you ask to fix it .
Atmosphere: 1
Food: 1
Service: 1
I visit here often because, it’s very close to my house. And most the time my order is made correctly depending on who’s working. But the place is sometimes filthy. That why it gets a 3 star from me.
Atmosphere: 3
Food: 4
Service: 5
I visit here often because, it’s very close to my house. And most the time my order is made correctly depending on who’s working. But the place is sometimes filthy. That why it gets a 3 star from me.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Iced Latte
Very unhappy iced medium coffee it had some sediments in the bottom of the coffee cup and the employee was rude.
Atmosphere: 1
Food: 1
Service: 1
The bagels and donuts taste so old and dry. Definitely not fresh.
Atmosphere: 1
Food: 1
Service: 1
Exceptionally rude employees and FILTHY premises.Roaches crawling on the donuts are usually a good sign to find another place for joe and a snack. Just sayin'.
Atmosphere: 1
Food: 1
Service: 1
One off the worst coffee ever had.. there is a third time I go over. That is the same thing. One of the worst coffee ever I get in my life.. I spend money for the hot water. Nothing else..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
Restaurantji Recommends
Always ask for less ice, these people will half the cup with ice.
Atmosphere: 4
Food: 4
Service: 4
This Dunkin is VERY hit or miss and it’s mostly miss. Their bagel twist taste so different than other locations, they are very skip on the drinks and they have the sugar behind the counter so when you ask they give you one. They don’t properly heat up food. Things I have gotten have been Luke warm and even just not warm at all.Not sure if the women who is there is the manager in the morning but she has a bit of an attitude and something just comes off as if we are bothering her. I never seen a male worker.Overall I go to that location when I NEED to because it’s not the first choice.
Last 2 times I went I received expired items and they did not want to refund me. It seems like they’ve been selling expired items for a while now. It’s disgusting. I wouldn’t go back to this
Atmosphere: 1
Food: 1
Service: 1
Store was clean and service was great
Wheelchair accessibility: This location had a ramp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Donuts
DISGUSTING CINNAMON RAISAN BAGEL.
Atmosphere: 2
Food: 1
Service: 3
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