Great food and service. There are two sections, one for hibachi and the other for sushi. I went with a big party for a hibachi dinner and encountered zero issues! Staff is very friendly and they make the experience that more exciting. An ideal place for a family dinner or an intimate date. Recommended for any occasion!
Atmosphere: 5
Food: 5
Service: 5
Krystal W
We had a large graduation party & they were extremely accommodating. Managed to sit us as one large party & accommodated our change in reservation. The service as well as the chefs were engaged, fun & pleasant. Made our memorable night unforgettable. Thank you Flame . Recommend for special occasions that you want to feel extraordinary. Beautiful ambiance and ample parking. 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
SHAUN BEAUREGARD
Great spot. Sushi was great orange chicken was tasty. AND THE PINEAPPLE FRIED RICE WAS DA BOMB
Atmosphere: 4
Food: 5
Service: 4
Alice Jin
We had such a wonderful time at Flame in the Bronx! The service was absolutely amazing—our server was so attentive and went above and beyond to make sure our children were comfortable and having fun. The kids especially loved the hibachi performance, and the chef’s funny jokes had them (and us!) laughing the whole time. It was so entertaining to watch him cook right in front of us!
The food was delicious and came in generous portions—each meal included soup, fried rice, fried noodles, vegetables, and your choice of one or two proteins. Everything was flavorful and cooked perfectly. The restaurant was also very clean, which made the experience even more enjoyable. A great spot for families and anyone looking for a fun, lively dining experience with both great food and great entertainment!
Atmosphere: 5
Food: 5
Service: 5
Adolfo Quan
Had a great time.
Atmosphere: 5
Food: 5
Service: 5
LaToya Davis
I took food to go im allergic to shellfish an the aroma so I couldn't stay long .
Atmosphere: 5
Food: 5
Service: 5
Kevin Brown
Just terrible customer service. The manager Diamond and another employee were incredibly rude and unhelpful in fixing an error over the phone. We will never be ordering here again.
EDIT: what a ridiculous response below. You told me over the phone a minute later that if I'm not coming to pick up the order the food was not getting fired. You couldn't cancel a minute later? Stay away, this is not a hospitable restaurant.
Atmosphere: 1
Food: 1
Service: 1
Kassidy Delgado
Really good food and cool staff.
Best hibachi spot for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Free Range Chicken, Steak
hailey vera
Came here for my cousins birthday, the food is amazing!! sushi in the dine in section is fresh, staff is very friendly. i would recommend making a reservation for the weekend since ive seen it get crowded
Very nice and well kept restaurant, great food, variety, quality and portions. Friendly and welcoming staff 10/10
Atmosphere: 5
Food: 5
Service: 5
Kadie Bryan
SHADY BUSINESS PRACTICES ENFORCED BY MANAGEMENT. BEWARE.
I’ve brought my family here on two occasions. Today I decided to take my brother. The chef was perfect and so was the waiter initially! I realized that I had no cash and asked the manager “Diamond” and her assistant where I could get cash —as I love tipping servers that way! They directed me down the street and I walked while the meal was being prepared to get cash. The food was delish and fresh as always! Then I ordered two meals to go- I didn’t read the menu to see that gratuity was already included so at the end I had tipped the chef cash prior which he deserves! And then I tipped the waiter before almost walking out.
Before walking out I realized they had charged me gratuity (which was my fault for seeing on the menu before that it’s included ) but not just for the meal I ate in. They PURPOSEFULLY ADDED GRATUITY TO MY TO GO ORDERS! When I spoke to the manager diamond, she said it was my fault for not asking for a separate check!!!! I told them this was shady business practices and she instead of apologizing she doubled down and insisted it was my fault. I told her I’d been a waitress for years and when customers complained, I often followed up with, “I can understand why you’re upset and we will discuss this with management”. She did not care. I asked myself why wouldn’t they be more apologetic for charging me more accidentally? But i realized that I wasn’t an accident.
Anyways she didn’t apologize but she refunded me, I asked back for my cash tip and she ran the check again this time only including gratuity on the dine in meals.
Lastly, when I asked who was above her that I could discuss this forced gratuity on to go orders with she said, “it’s Danny, he’s not here today, he’ll be here tomorrow but he is going to tell you the exact same thing” - which is basically we will charge you gratuity on a to go order unless you ask us not to by asking for a separate check.
Long story short: Won’t be back they tried to take an additional ~$15 in tips illegally. Diamond needs better training as a manager because the way she handled that situation was atrocious. I’m sure there will be a response to this review by management, I implore you guys to watch the tone of voice towards this matter and ask yourself if that’s how management should handle complaints especially in regards to something as sensitive as money! Ive attached receipts.
Atmosphere: 3
Food: 5
Service: 1
Jimson Cheong
I recently visited Flame Bronx and had an amazing experience! The sushi, including the Yellowtail Carpaccio and the special Fuego Flame roll, was incredibly fresh and bursting with flavor. The presentation was stunning, and the rolls were uniquely delicious. Highly recommend this place for anyone looking for top-notch sushi!
Atmosphere: 5
Food: 5
Service: 5
Veronica Thompson
Food was excellent! service was a little slow but it was a great experience.
Atmosphere: 5
Food: 5
Service: 4
Tom Liu
We celebrated a birthday dinner at Flame in the Bronx and it absolutely exceeded our expectations! The chefs put on a thrilling hibachi show. The portions were huge and everything arrived piping hot, from the filet mignon to the fresh sushi and flavorful fried rice. We also enjoyed lively cocktails and our friendly waiter made the night feel extra special. Flame didn’t disappoints and we will be back very soon, highly recommend for any occasion!
Cool spot
Atmosphere: 5
Food: 4
Service: 4
Great food and service. There are two sections, one for hibachi and the other for sushi. I went with a big party for a hibachi dinner and encountered zero issues! Staff is very friendly and they make the experience that more exciting. An ideal place for a family dinner or an intimate date. Recommended for any occasion!
Atmosphere: 5
Food: 5
Service: 5
We had a large graduation party & they were extremely accommodating. Managed to sit us as one large party & accommodated our change in reservation. The service as well as the chefs were engaged, fun & pleasant. Made our memorable night unforgettable. Thank you Flame . Recommend for special occasions that you want to feel extraordinary. Beautiful ambiance and ample parking. 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Great spot. Sushi was great orange chicken was tasty. AND THE PINEAPPLE FRIED RICE WAS DA BOMB
Atmosphere: 4
Food: 5
Service: 4
We had such a wonderful time at Flame in the Bronx! The service was absolutely amazing—our server was so attentive and went above and beyond to make sure our children were comfortable and having fun. The kids especially loved the hibachi performance, and the chef’s funny jokes had them (and us!) laughing the whole time. It was so entertaining to watch him cook right in front of us!
The food was delicious and came in generous portions—each meal included soup, fried rice, fried noodles, vegetables, and your choice of one or two proteins. Everything was flavorful and cooked perfectly. The restaurant was also very clean, which made the experience even more enjoyable. A great spot for families and anyone looking for a fun, lively dining experience with both great food and great entertainment!
Atmosphere: 5
Food: 5
Service: 5
Had a great time.
Atmosphere: 5
Food: 5
Service: 5
I took food to go im allergic to shellfish an the aroma so I couldn't stay long .
Atmosphere: 5
Food: 5
Service: 5
Just terrible customer service. The manager Diamond and another employee were incredibly rude and unhelpful in fixing an error over the phone. We will never be ordering here again.
EDIT: what a ridiculous response below. You told me over the phone a minute later that if I'm not coming to pick up the order the food was not getting fired. You couldn't cancel a minute later? Stay away, this is not a hospitable restaurant.
Atmosphere: 1
Food: 1
Service: 1
Really good food and cool staff.
Best hibachi spot for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Free Range Chicken, Steak
Came here for my cousins birthday, the food is amazing!! sushi in the dine in section is fresh, staff is very friendly. i would recommend making a reservation for the weekend since ive seen it get crowded
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice and well kept restaurant, great food, variety, quality and portions. Friendly and welcoming staff 10/10
Atmosphere: 5
Food: 5
Service: 5
SHADY BUSINESS PRACTICES ENFORCED BY MANAGEMENT. BEWARE.
I’ve brought my family here on two occasions. Today I decided to take my brother. The chef was perfect and so was the waiter initially! I realized that I had no cash and asked the manager “Diamond” and her assistant where I could get cash —as I love tipping servers that way! They directed me down the street and I walked while the meal was being prepared to get cash. The food was delish and fresh as always!
Then I ordered two meals to go- I didn’t read the menu to see that gratuity was already included so at the end I had tipped the chef cash prior which he deserves! And then I tipped the waiter before almost walking out.
Before walking out I realized they had charged me gratuity (which was my fault for seeing on the menu before that it’s included ) but not just for the meal I ate in. They PURPOSEFULLY ADDED GRATUITY TO MY TO GO ORDERS!
When I spoke to the manager diamond, she said it was my fault for not asking for a separate check!!!! I told them this was shady business practices and she instead of apologizing she doubled down and insisted it was my fault. I told her I’d been a waitress for years and when customers complained, I often followed up with, “I can understand why you’re upset and we will discuss this with management”. She did not care.
I asked myself why wouldn’t they be more apologetic for charging me more accidentally? But i realized that I wasn’t an accident.
Anyways she didn’t apologize but she refunded me, I asked back for my cash tip and she ran the check again this time only including gratuity on the dine in meals.
Lastly, when I asked who was above her that I could discuss this forced gratuity on to go orders with she said, “it’s Danny, he’s not here today, he’ll be here tomorrow but he is going to tell you the exact same thing” - which is basically we will charge you gratuity on a to go order unless you ask us not to by asking for a separate check.
Long story short: Won’t be back they tried to take an additional ~$15 in tips illegally. Diamond needs better training as a manager because the way she handled that situation was atrocious. I’m sure there will be a response to this review by management, I implore you guys to watch the tone of voice towards this matter and ask yourself if that’s how management should handle complaints especially in regards to something as sensitive as money! Ive attached receipts.
Atmosphere: 3
Food: 5
Service: 1
I recently visited Flame Bronx and had an amazing experience! The sushi, including the Yellowtail Carpaccio and the special Fuego Flame roll, was incredibly fresh and bursting with flavor. The presentation was stunning, and the rolls were uniquely delicious. Highly recommend this place for anyone looking for top-notch sushi!
Atmosphere: 5
Food: 5
Service: 5
Food was excellent! service was a little slow but it was a great experience.
Atmosphere: 5
Food: 5
Service: 4
We celebrated a birthday dinner at Flame in the Bronx and it absolutely exceeded our expectations! The chefs put on a thrilling hibachi show. The portions were huge and everything arrived piping hot, from the filet mignon to the fresh sushi and flavorful fried rice. We also enjoyed lively cocktails and our friendly waiter made the night feel extra special. Flame didn’t disappoints and we will be back very soon, highly recommend for any occasion!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Free Range Chicken
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