Never open to dine in driver thru always closed terrible service and racist Dominican staff
Service: 1
Ashley Lucero
Bad service they have got waiting in the drive through saying “one second one second please” and they make you wait 10 minutes.
Service: 1
Kareema Ali
Waited 20 minutes to bring a happy meal at the table. You pay at the kiosk take a number have a seat but food never came. I went to counter and was told they don't bring out food so why do you have table numbers. They do bring food out because I was there about 2 weeks prior. 5 to 6 workers behind counter no line but can't bring out food. Kiosk does not print receipt. The place is like a club more than a restaurant. Nobody speaks english. They can't get a order right. Place is dirty from tables chairs floors bathroom. How do they don't get violations. I have been coming to this mcdonald's for the last 30 years it got worst over the last few years. Usually businesses get better but they got worst. Non of the workers try to do their jobs they just call another and another.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Riathica Montes
There was a pregnant Spanish manager in the front. No customer service bathrooms were dirty tables were not whipped . The lobby lady I believe was walking around. No customer service at all. I was waiting for 15 minutes being a manager for McDonald’s for 20 years I guess it gets to me when I go to restaurants because I know what has to be done and the people that are basically getting paid for free working doing nothing those are the ones that I will complain to ..
Atmosphere: 1
Food: 1
Service: 1
Rosario Garrido
The women there only talk, they know.The attention is terrible
Atmosphere: 1
Service: 1
Christopher Meneses
I can’t get an order to come out of that place right. They always make a mistake.It’s 24 hours but the doors always locked!After 8pm it becomes a Spanish night club where barely speak or hear each other. No one speaks English… it’s hard to speak to someone that can’t understand you! They also seem to dump nasty liquid at night out front the store… its gross!!!
Atmosphere: 1
Food: 1
Service: 1
Milly Bryan
Worst ever I will not be going back !!! The workers drag they foot like they don’t want to be working. There is a girl by the register Spanish looking by the name Ashley who is very disrespectful, she tries to insult me saying I didn’t even pay for my cone ! When I use my rewards. My order came out wrong and they took everything separate. I will post a picture I order strawberry milkshake and got vanilla. When I asked why ? the attitude was too much ! They make you feel like you’re begging and not buying . I will be deleting my mobile app as this is my last order. If you’ll want bad customer service please go to this location!
Food: 1
Christopher Holmes
Omg waited 20mins for a simple breakfast meal and then didn't have the condiments I requested, the mcgriddle was so nasty ugh! The OJ was the worst.
Atmosphere: 1
Food: 1
Service: 1
Daniel Viruet
I got upset over the way corporations are they charge so much for a product that is not even worth what they charging especially in a low income area some places they overdo it some places they don't but I think McDonald's is over doing it by charging so much for a product that's not even worth that much in real life you can buy yourself a pound of me to Make a Better Burger than McDonald's sorry to say and it's expensive what your charge the charge too much getting out of hand let's go back to reality in this world
Atmosphere: 3
Food: 2
Service: 4
Cindy Restless
The slowest McDonald's in New York. I was there for only a happy meal and fries. My order took over 25 minutes to complete. Why? There was a girl that was ahead of me just waiting for water and it took them over 10 minutes to hand her a water. The employees spend more time laughing and talking then serving the customer. Never going back.
On a normal day I could order here, walk to dunkin for a coffee, and get back in time to pick up my McDonald's food
Denise Pierce
This location was crowded with after-school kids, but very cleaned, nice music but not too loud. I order big mac and fries for my husband, and I had chicken nuggets. We had the table service, the young girl was nice. The nuggets were fresh and piping hot. The only issue was the fries they were cold, and I mean cold. We should have taken them back for fresher fries. I would come back to this location if I'm in the area.
Atmosphere: 5
Food: 3
Service: 5
divian ramos
I went to have something to eat and a quiet moment , total opposite. The music was so loud I felt like I was in club so, much traffic of people selling drugs and one homeless sleeping at the back with shoes off and I exited the place 7 individuals smoking cigarettes almost , forgot I asked a team member to please have someone wipe the table that never happened. The place is a circus starting with staff.
Recommended dishes: Diet Coke, Chicken Mcnuggets
Nathanael Saldaña
A lot of mess and you can't go with children. Lots of people saying bad
Atmosphere: 1
Food: 1
Service: 1
Mario A. Bustos
The food is cold, the service takes a long time, the bums get in, the place is dirty, the food orders are incomplete.
Never open to dine in driver thru always closed terrible service and racist Dominican staff
Service: 1
Bad service they have got waiting in the drive through saying “one second one second please” and they make you wait 10 minutes.
Service: 1
Waited 20 minutes to bring a happy meal at the table. You pay at the kiosk take a number have a seat but food never came. I went to counter and was told they don't bring out food so why do you have table numbers. They do bring food out because I was there about 2 weeks prior. 5 to 6 workers behind counter no line but can't bring out food. Kiosk does not print receipt. The place is like a club more than a restaurant. Nobody speaks english. They can't get a order right. Place is dirty from tables chairs floors bathroom. How do they don't get violations. I have been coming to this mcdonald's for the last 30 years it got worst over the last few years. Usually businesses get better but they got worst. Non of the workers try to do their jobs they just call another and another.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
There was a pregnant Spanish manager in the front. No customer service bathrooms were dirty tables were not whipped . The lobby lady I believe was walking around. No customer service at all. I was waiting for 15 minutes being a manager for McDonald’s for 20 years I guess it gets to me when I go to restaurants because I know what has to be done and the people that are basically getting paid for free working doing nothing those are the ones that I will complain to ..
Atmosphere: 1
Food: 1
Service: 1
The women there only talk, they know.The attention is terrible
Atmosphere: 1
Service: 1
I can’t get an order to come out of that place right. They always make a mistake.It’s 24 hours but the doors always locked!After 8pm it becomes a Spanish night club where barely speak or hear each other. No one speaks English… it’s hard to speak to someone that can’t understand you! They also seem to dump nasty liquid at night out front the store… its gross!!!
Atmosphere: 1
Food: 1
Service: 1
Worst ever I will not be going back !!! The workers drag they foot like they don’t want to be working. There is a girl by the register Spanish looking by the name Ashley who is very disrespectful, she tries to insult me saying I didn’t even pay for my cone ! When I use my rewards. My order came out wrong and they took everything separate. I will post a picture I order strawberry milkshake and got vanilla. When I asked why ? the attitude was too much ! They make you feel like you’re begging and not buying . I will be deleting my mobile app as this is my last order. If you’ll want bad customer service please go to this location!
Food: 1
Omg waited 20mins for a simple breakfast meal and then didn't have the condiments I requested, the mcgriddle was so nasty ugh! The OJ was the worst.
Atmosphere: 1
Food: 1
Service: 1
I got upset over the way corporations are they charge so much for a product that is not even worth what they charging especially in a low income area some places they overdo it some places they don't but I think McDonald's is over doing it by charging so much for a product that's not even worth that much in real life you can buy yourself a pound of me to Make a Better Burger than McDonald's sorry to say and it's expensive what your charge the charge too much getting out of hand let's go back to reality in this world
Atmosphere: 3
Food: 2
Service: 4
The slowest McDonald's in New York. I was there for only a happy meal and fries. My order took over 25 minutes to complete. Why? There was a girl that was ahead of me just waiting for water and it took them over 10 minutes to hand her a water. The employees spend more time laughing and talking then serving the customer. Never going back.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
On a normal day I could order here, walk to dunkin for a coffee, and get back in time to pick up my McDonald's food
This location was crowded with after-school kids, but very cleaned, nice music but not too loud. I order big mac and fries for my husband, and I had chicken nuggets. We had the table service, the young girl was nice. The nuggets were fresh and piping hot. The only issue was the fries they were cold, and I mean cold. We should have taken them back for fresher fries. I would come back to this location if I'm in the area.
Atmosphere: 5
Food: 3
Service: 5
I went to have something to eat and a quiet moment , total opposite. The music was so loud I felt like I was in club so, much traffic of people selling drugs and one homeless sleeping at the back with shoes off and I exited the place 7 individuals smoking cigarettes almost , forgot I asked a team member to please have someone wipe the table that never happened. The place is a circus starting with staff.
Recommended dishes: Diet Coke, Chicken Mcnuggets
A lot of mess and you can't go with children. Lots of people saying bad
Atmosphere: 1
Food: 1
Service: 1
The food is cold, the service takes a long time, the bums get in, the place is dirty, the food orders are incomplete.
Atmosphere: 1
Food: 1
Service: 1