They have way to many to people waiting around for the workers to look at you an act like they never seen you đ
Atmosphere: 3
Food: 4
Service: 2
xyz abc
best sweetest staff ever great mcd location â¤ď¸ always worth a stop
Robin Bladimir
Every time I order and pay at the first window, when I move the vehicle they always ask every vehicle to the parking lot. Please don't move when they want. The excuse are : the food is not ready and maybe is true, but the reason they want you to move the vehicle is because the timer keep counting and as soon as you move it's count as the service is completed. IF THEY ASK YOU TO MOVE, ASK THEM FOR YOUR MONEY BACK AND MAKE A COMPLAIN TO THE MANAGER AND IF THE MANAGER DOESN'T AGREE IS WRONG MANIPULATE THE SYSTEM. MAKE A COMPLAINT AT THE MCDONALD'S WEBSITE WITH THE STORE NUMBER.
Service: 1
Leonora A
The manager is lovely and really does her best to take care of things despite the chaos of Bruckner. It is extremely overwhelming with the delivery orders, the kiosks, the cashier orders, and the drive through going on while people are peeping their heads over the countertop hovering over their order. I think for a South Bronx McDonaldâs they are doing great considering the location and high customer demands. I have never had a bad experience here and have always received a fresh and correct order. (I mostly come early in the morning so I cannot speak on an afternoon or late evening experience.)
Atmosphere: 4
Food: 4
Service: 4
mamnoon asi
They were very unprofessional. They took too much time and they gave me wrong food. I asked them receipt, they clearly say no. That was night shift crew
Atmosphere: 1
Food: 1
Service: 1
Đван ĐванОв
Great place, lots of parking, clean toilets, the hall is always clean and tidy.
Atmosphere: 5
Food: 5
Service: 5
Enrique Guzman
Full of teenagers hanging out, playing around, not eating, not customers, management and employees do nothing, totally ignore it. Not fair to paying customers.
Atmosphere: 1
Service: 1
isiah Robinson
If I could give zero stars, I would.
Today, I witnessed something truly disheartening at your location. A homeless man quietly walked into the restaurant and politely asked the manager if he could have something to eat. He didnât cause a scene, didnât beg at tables, and didnât steal foodâhe simply asked for help because he was hungry. Instead of showing an ounce of compassion, the manager immediately told him to leave the store. No empathy. No human decency. Just dismissal.
This situation could have gone a hundred different ways. That man couldâve stolen food, gotten aggressive, or acted out of desperationâbut he didnât. He chose to ask. That alone should have earned him a moment of grace.
I ended up buying him a meal because it was the right thing to do. Not because I had toâbut because I could. And frankly, so could your staff.
No one is saying McDonaldâs needs to feed every person for free. But when someone is clearly down on their luck and humbly asks for help, responding with compassion costs nothing. A simple gestureâlike offering him a basic meal, a cup of water, or even just speaking to him with respectâcan go a long way. You never know what someone is going through. That meal could have been his first in days⌠or his last hope.
This experience made me view your brand in a different light. McDonaldâs claims to be a family-friendly company that values community, but today I saw the opposite. Do better.
I ordered 7 Big Macs through the app and went to pick them up at the drive-thru. The woman at the payment window was very rude and looked annoyed. I waited over 15 minutes, and they gave food to the cars behind me first.
When I got home and opened the Big Macs, they had a strange smell, and the patties looked off. Really disappointed with both the service and the food quality.
Josephine Cruz
Very friendly. Very clean. Fast service n comfortable to eat in.
Atmosphere: 5
Food: 5
Service: 5
Miguel Maldonado
Food was cold garbage, please save your coins and go else where
Angel Vasquez
I've been there before and they got my order wrong and then I came back and they got my order wrong again so I told them and it took them at least 10 minutes to get it right.
They have way to many to people waiting around for the workers to look at you an act like they never seen you đ
Atmosphere: 3
Food: 4
Service: 2
best sweetest staff ever
great mcd location â¤ď¸ always worth a stop
Every time I order and pay at the first window, when I move the vehicle they always ask every vehicle to the parking lot. Please don't move when they want. The excuse are : the food is not ready and maybe is true, but the reason they want you to move the vehicle is because the timer keep counting and as soon as you move it's count as the service is completed. IF THEY ASK YOU TO MOVE, ASK THEM FOR YOUR MONEY BACK AND MAKE A COMPLAIN TO THE MANAGER AND IF THE MANAGER DOESN'T AGREE IS WRONG MANIPULATE THE SYSTEM. MAKE A COMPLAINT AT THE MCDONALD'S WEBSITE WITH THE STORE NUMBER.
Service: 1
The manager is lovely and really does her best to take care of things despite the chaos of Bruckner. It is extremely overwhelming with the delivery orders, the kiosks, the cashier orders, and the drive through going on while people are peeping their heads over the countertop hovering over their order. I think for a South Bronx McDonaldâs they are doing great considering the location and high customer demands. I have never had a bad experience here and have always received a fresh and correct order. (I mostly come early in the morning so I cannot speak on an afternoon or late evening experience.)
Atmosphere: 4
Food: 4
Service: 4
They were very unprofessional. They took too much time and they gave me wrong food. I asked them receipt, they clearly say no. That was night shift crew
Atmosphere: 1
Food: 1
Service: 1
Great place, lots of parking, clean toilets, the hall is always clean and tidy.
Atmosphere: 5
Food: 5
Service: 5
Full of teenagers hanging out, playing around, not eating, not customers, management and employees do nothing, totally ignore it. Not fair to paying customers.
Atmosphere: 1
Service: 1
If I could give zero stars, I would.
Today, I witnessed something truly disheartening at your location. A homeless man quietly walked into the restaurant and politely asked the manager if he could have something to eat. He didnât cause a scene, didnât beg at tables, and didnât steal foodâhe simply asked for help because he was hungry. Instead of showing an ounce of compassion, the manager immediately told him to leave the store. No empathy. No human decency. Just dismissal.
This situation could have gone a hundred different ways. That man couldâve stolen food, gotten aggressive, or acted out of desperationâbut he didnât. He chose to ask. That alone should have earned him a moment of grace.
I ended up buying him a meal because it was the right thing to do. Not because I had toâbut because I could. And frankly, so could your staff.
No one is saying McDonaldâs needs to feed every person for free. But when someone is clearly down on their luck and humbly asks for help, responding with compassion costs nothing. A simple gestureâlike offering him a basic meal, a cup of water, or even just speaking to him with respectâcan go a long way. You never know what someone is going through. That meal could have been his first in days⌠or his last hope.
This experience made me view your brand in a different light. McDonaldâs claims to be a family-friendly company that values community, but today I saw the opposite. Do better.
Atmosphere: 1
Food: 1
Service: 1
I felt confortable
Atmosphere: 5
Food: 5
Service: 5
I really enjoyed McDonaldâs
Restaurantji Recommends
Bad service we where waiting 1 hour for breakfast
I ordered 7 Big Macs through the app and went to pick them up at the drive-thru. The woman at the payment window was very rude and looked annoyed. I waited over 15 minutes, and they gave food to the cars behind me first.
When I got home and opened the Big Macs, they had a strange smell, and the patties looked off. Really disappointed with both the service and the food quality.
Very friendly. Very clean. Fast service n comfortable to eat in.
Atmosphere: 5
Food: 5
Service: 5
Food was cold garbage, please save your coins and go else where
I've been there before and they got my order wrong and then I came back and they got my order wrong again so I told them and it took them at least 10 minutes to get it right.
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