Papa Johns Pizza
161 W 231st St, Bronx
(718) 601-7272
Recent Reviews
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Bro imagine just waiting 10 minutes for service because all the employees are just chilling lounging around & when I asked for my order. The person attendance me lied to my face, saying the item I want is available only to just after I paid tell me that they don’t have. I wanted to make variation of it. Papa John’s do better.
Atmosphere: 1
Food: 1
Service: 1
Food was alright, same standard quality. I ordered kind of close to closing so that was my fault. But they could have chosen to not accept the order. I ordered at 12am and they're hours are listed open until 1:30am. The tracking on the order said it would arrive around 1:50. I hadn't eaten anything for 2 days, waiting for money to hit the bank. Spent about 40 dollars with them. By the time it was like 3am and still nothing was here I became desperate. So I had to go to the corner store and get a chop cheese , and ended up spending an additional 30 bucks all told. I get back home around 330am and eat my food, and when I woke up around 9am and went outside the pizza was in front of my apartment door. I tried calling to get a refund and they asked me why it took me so long to call them about the refund.
Atmosphere: 1
Food: 4
Service: 1
Food was good...
Atmosphere: 5
Food: 5
Service: 5
This is the only franchised pizza chain in America that actually offers quality pizza, in my opinion. My partner and I eat out at Papa John’s far too often than we should. They are always very quick at making our order. I definitely recommend Papa John’s over the competition.
Atmosphere: 3
Food: 5
Service: 4
This pizza location store is very nice and the food is delicious. And the guy with orange hair is polite and it’s also clean in here ?.. and I rate this place 100 ⭐️
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service, Horrible customer
Atmosphere: 1
Food: 5
Service: 1
The restaurant had me wait over an hour twice for my daughter's birthday party order.I ordered through Seamless and after the hour wait the order was cancelled when the driver arrived to my front door.Then when I reordered it was cancelled again but when the driver arrived after an hour as well.Meanwhile I had a bunch of kids going crazy and hungry
Atmosphere: 1
Food: 1
Service: 1
“Johan” the person in charge is a DISRESPECTFUL young man. He has ZERO clue about customer service. He was rude, condescending and should be fired. Whoever owns this business needs to get him in check. Lets start with the fact this business does not allow guests to wait inside when ordering food in the middle of winter. If you don’t want to deal with customers, guess what? This is the wrong business for you. The manager then proceeded to disrespect a woman and his co-workers all laughed and joined in. This business is a JOKE and has untrained people running it. DO NOT support this business.
Atmosphere: 1
Food: 1
Service: 1
wrong order everytime
Great pizza and papadias.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
The manager named Natasha. He talks to customers like animals. It seems that the owner does not check the camera or have a number of reports. The worst service, I do not recommend it.
Yesteday 6/30/23 I had a party . I order pepperoni pizza, ham pizza and cheesseas pizza it xame fast hot and amazing flavor , thank you ah the delivery was on time thank you for made for the great service.
Kid-friendliness: All the kids invthe party were hapoy. .
As always an excellent pizza ❤️
Atmosphere: 5
Food: 5
Service: 5
Worst thing ever I tried to order on the phone for pick up at 12 and somone answered said no more pizza where being made even tho they close at 2am they continued to ignore me but the manager Matthew got on the phone and said sorry but where closed even tho I was standing across the street watching them sit around and do nothing wouldn’t recommend
WHO EVER MADE THIS PIZZA, GOT TO GET A LITTLE BASIC TRAINIG HOW TO DO A PIZZA.It's all dry..Sauce is very less..They didn't even cover pizza in whole with sauce...They just put sauce in the middle of base and left rest of the pizza unattended..Just put the sauce the whole pizza and bake it.. thats all you need to do..
Atmosphere: 5
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