I’ll never get a subway sandwich here again. The guy at the counter seemed to misheard me say that I got two sandwiches on the app. I showed him the confirmation email and everything that I had ordered beforehand. What this guy did was he took two sandwiches and told me what I want. At that point, I thought he didn’t make them and didn’t get any notice of the order. The last few times I ordered on the app from them, they had never had done the sandwiches until I had gotten there. So I told him what I wanted and that was it. But then I notice him charge me for the two sandwiches I had already paid for. So I told him that I had previously bought the sandwiches and then he started to yell at me saying that I was “wasting his time” I was so confused and I didn’t know what he was saying. Until he pushed a bag of two sandwiches at me aggressively which he in fact made. From that point, I apologized for that mistake I made. But then he goes ahead and gives me a “my bad” with an attitude. So I argued with him stating that I didn’t even know he made the sandwiches and I had told him PREVIOUSLY that I had a mobile order. He still rambles on and on about how I wasted his time and stuff. His co-worker came and asked me what happened and I told him that I had a mobile order and he started to do the sandwiches that he made while I didn’t even know he had made them. His co-worker said he understood and that it’s fine. This customer service is one of the worst I've ever had in a fast food establishment??♂️
Atmosphere: 3
Food: 4
Service: 2
Jenideliz
A roach was crawling through the counter and into the food, owner watched and did nothing. Pure disgust!
Atmosphere: 1
Food: 1
Service: 1
Robert L.
They won't even show you the meat anymore. They have the glass covered , which makes me to believe it is old. I asked to see and she would not. I have been going to subway for 20 years and I have never not seen them make the sandwich.
חן קידן
Delicious sandwich, I ate the steak with vegetables and saucesThe place is not big, few tables and an atmosphere of order and go
Atmosphere: 2
Food: 4
Service: 3
Dan Mayer
What I ordered vs what I got…They also toasted my sandwich when asked not to, forgot half the ingredients, skimped on the half they included, and used the wrong bread on my second sandwich. Disappointing - they don't care the slightest bit.
Paloma N.
The only subways that does not accept any promos or deal that the subway app follows. Literally every subway around my area have promos and BOGO's but this one never does. The works are okay, but their attitudes could be better
marc vazquez
Staff decided not to accept or scan our coupons even though we received them from Subway in the mail. Do not understand why would subway give these coupons out and later not accept them.
Soraya Tejada
Terrible service. I was in this place today for the first time. Very bad attitude from the person who was working there today at 11:52 am.
Destro
They fit my order wrong and when I went back to get it right they were giving me trouble
Joseph nazario
Employee did not know about free sub promo for July 12 to 10am to 12pm.Did not want to call manager or boss to learn how.Did not honor company promo.Did not try.Employee must be retrained and comp to customers who came in for promo.
I’ll never get a subway sandwich here again. The guy at the counter seemed to misheard me say that I got two sandwiches on the app. I showed him the confirmation email and everything that I had ordered beforehand. What this guy did was he took two sandwiches and told me what I want. At that point, I thought he didn’t make them and didn’t get any notice of the order. The last few times I ordered on the app from them, they had never had done the sandwiches until I had gotten there. So I told him what I wanted and that was it. But then I notice him charge me for the two sandwiches I had already paid for. So I told him that I had previously bought the sandwiches and then he started to yell at me saying that I was “wasting his time” I was so confused and I didn’t know what he was saying. Until he pushed a bag of two sandwiches at me aggressively which he in fact made. From that point, I apologized for that mistake I made. But then he goes ahead and gives me a “my bad” with an attitude. So I argued with him stating that I didn’t even know he made the sandwiches and I had told him PREVIOUSLY that I had a mobile order. He still rambles on and on about how I wasted his time and stuff. His co-worker came and asked me what happened and I told him that I had a mobile order and he started to do the sandwiches that he made while I didn’t even know he had made them. His co-worker said he understood and that it’s fine. This customer service is one of the worst I've ever had in a fast food establishment??♂️
Atmosphere: 3
Food: 4
Service: 2
A roach was crawling through the counter and into the food, owner watched and did nothing. Pure disgust!
Atmosphere: 1
Food: 1
Service: 1
They won't even show you the meat anymore. They have the glass covered , which makes me to believe it is old. I asked to see and she would not. I have been going to subway for 20 years and I have never not seen them make the sandwich.
Delicious sandwich, I ate the steak with vegetables and saucesThe place is not big, few tables and an atmosphere of order and go
Atmosphere: 2
Food: 4
Service: 3
What I ordered vs what I got…They also toasted my sandwich when asked not to, forgot half the ingredients, skimped on the half they included, and used the wrong bread on my second sandwich. Disappointing - they don't care the slightest bit.
The only subways that does not accept any promos or deal that the subway app follows. Literally every subway around my area have promos and BOGO's but this one never does. The works are okay, but their attitudes could be better
Staff decided not to accept or scan our coupons even though we received them from Subway in the mail. Do not understand why would subway give these coupons out and later not accept them.
Terrible service. I was in this place today for the first time. Very bad attitude from the person who was working there today at 11:52 am.
They fit my order wrong and when I went back to get it right they were giving me trouble
Employee did not know about free sub promo for July 12 to 10am to 12pm.Did not want to call manager or boss to learn how.Did not honor company promo.Did not try.Employee must be retrained and comp to customers who came in for promo.
Restaurantji Recommends
Small space but good efficient service, food qas fresh nice for a quiet bite
The subways food is good here
They always close before time!! Today the gate was mid way down door locked.at 9:30!!!
The best sandwich ?
Vegetables delightful