Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
Will Youance
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
Nicki Cunningham
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
Lee Torres
Super busy but my waiter Edward and Joshua were both helpful and dope they blessed the order for sure, kind and generous even when in a chaotic service hour. :)
Erialcy Carty
Hey, I came inside wingstop and I had Edward as the one taking my order. He was honestly very amazing while taking my order, and made sure everything was correct. He listened carefully to make sure everything was correct so I really appreciate that!! I really do recommend him.
Atmosphere: 5
Food: 5
Service: 5
Juan Perez
Janely and Edward gave good customer service. I will be coming at again
Tniya Hassell
Edward customer service is amazing mi love his energy 🥰
Atmosphere: 5
Food: 5
Service: 5
Jakai Diff
Edward had great energy and gave great customer service he made me and my partner experience way better.
Atmosphere: 5
Food: 5
Service: 5
Dree Amiri
My waiter was Edward and he made me feel really safe and good while taking my order he took his time with me also. The service was really quick in 5 minutes everything was ready the atmosphere was very safe and subtle
Atmosphere: 5
Food: 5
Service: 5
rondel f
Edward provided great customer service. Greated me as soon as I entered the store assist me with my inquiries related to order I was placing. Great job!
Edward has amazing customer service he really knows me he had me out the store in less than 1 min. Always a pleasure!!
Atmosphere: 5
Food: 5
Service: 5
gianna polanco
Edward was very welcoming and kind
Atmosphere: 5
Food: 5
Service: 5
Andrew Coote
Food is inconsistent that manager needs to go.
Atmosphere: 1
Food: 1
Service: 1
Jeannette Santos
The wait time is wayyy tooo long!!! Too much service for them to handle. The only positive thing is at least the workers acknowledge you when you come in.
Atmosphere: 4
Food: 4
Service: 3
b
Edward did an amazing job assisting me with my online issue. Great customer service. Fast and efficient service.
Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
Super busy but my waiter Edward and Joshua were both helpful and dope they blessed the order for sure, kind and generous even when in a chaotic service hour. :)
Hey, I came inside wingstop and I had Edward as the one taking my order. He was honestly very amazing while taking my order, and made sure everything was correct. He listened carefully to make sure everything was correct so I really appreciate that!! I really do recommend him.
Atmosphere: 5
Food: 5
Service: 5
Janely and Edward gave good customer service. I will be coming at again
Edward customer service is amazing mi love his energy 🥰
Atmosphere: 5
Food: 5
Service: 5
Edward had great energy and gave great customer service he made me and my partner experience way better.
Atmosphere: 5
Food: 5
Service: 5
My waiter was Edward and he made me feel really safe and good while taking my order he took his time with me also. The service was really quick in 5 minutes everything was ready the atmosphere was very safe and subtle
Atmosphere: 5
Food: 5
Service: 5
Edward provided great customer service. Greated me as soon as I entered the store assist me with my inquiries related to order I was placing. Great job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Edward has amazing customer service he really knows me he had me out the store in less than 1 min. Always a pleasure!!
Atmosphere: 5
Food: 5
Service: 5
Edward was very welcoming and kind
Atmosphere: 5
Food: 5
Service: 5
Food is inconsistent that manager needs to go.
Atmosphere: 1
Food: 1
Service: 1
The wait time is wayyy tooo long!!! Too much service for them to handle. The only positive thing is at least the workers acknowledge you when you come in.
Atmosphere: 4
Food: 4
Service: 3
Edward did an amazing job assisting me with my online issue. Great customer service. Fast and efficient service.
Atmosphere: 4
Food: 5
Service: 5
Loading...