A totally plain black drip coffee with absolutely nothing added was $7.50. That’s insanity even for DUMBO.
Ashley Galgano
A friend and I went to order coffee at the shop next door and were told to go to this location for a drink. In the entire restaurant there was one single table taken besides ours. Despite the emptiness the waiter told us that we needed to leave if we didn’t order a full on meal despite the fact no one was there. I’ve lived in NY my entire life and have never had such awful service or been asked to leave an empty restaurant. The reviews are bad for a reason. Avoid this place at all costs. The poor service is not even worth what you get.
Atmosphere: 1
Food: 1
Service: 1
Liam S.
I had a meeting in the neighborhood and this looked like a good place to meet up with a colleague beforehand for a little prep. The place was empty. I ordered a tea. When I pulled out my laptop to review notes I was told there were no outlets in the restaurant for customers, intentionally. Not unusual for a cafe to discourage use of laptops but there was a weird level of aggression from the server. When we left, the server charged me $7.40 for the cup of tea, which was Twinings. I paid with card and then later looked up that tea on their menu is listed at $3. I had to submit a request for the difference to be credited back to my account. This is my first time reviewing a restaurant but honestly it was a comically bad experience. I've lived in Brooklyn for eleven years and never had to deal with someone overcharging me on a sad power trip. Mind blowing that this place is capable of doing any business in this city.
Kanya G.
If I could give them no stars I would. I went in to eat and asked if this bartender if he could tell me where the restroom was first. (For context, there was only one person in the restaurant at the bar. ONE.) He tells me I would have to pay first. I hadn't even got a chance to order food! Pay for what?! I asked him, " Why do I need to pay before ordering food? That doesn't make any sense." He repeated himself. Mind you, I've never been here before. I had just had a long drive into the city. I was dressed nicely ( didn't look as if I'd be loitering) and I asked politely just to be directed as to where the restroom was prior to ordering. I don't care about any excuse.. it's policy... blah blah blah. If someone comes in and asks for the restroom and says they're ordering but needs to be directed to the restroom prior to doing so, it's is absolutely rude to be told you need to pay money before being able to pee! What is wrong with you?! Are they that hard up for money? Even if someone just wanted to use the restroom, why would you not allow someone to do so? Kindness is remembered. Unfortunately for them, so is rudeness. I can definitely see why they are rated only 3 stars. I wonder who was merciful enough to give them that! This place is a joke and the service is horrible. DO NOT RECOMMEND.
Cristina C.
DONT WALK IN HERE. Service is horrible, owner is a piece of shit - they served our coffees in to go cups so we would leave even though we sat at the bar. The coffees sucked anyways. They also opened the door so all the cold would come in and prompt us to leave. A family walked in and the owner did not let them get 5 steps in before throwing them out back into the cold. Told them they needed to wait 25 mins outside even though the restaurant was empty.
Gohan Bluestream
The place was almost empty, which should've been a massive red flag, but he decided to give it a go nevertheless. Overpriced, soggy, tasteless, and cold pizza. The olive oil was seeping through the paper plates onto the table. Below average service. A frozen pizza place disguised as "authentic Neapolitan pizza". Compared to this joint, Pizza Hut is a 3-star Michelin restaurant.
Atmosphere: 1
Food: 1
Service: 2
brian
Worked here for 2 months. Owner avoided paying me my last paycheck after I left, ignored my texts for weeks and never paid me. Staff are treated terribly by owner, completely taken advantage of.
Atmosphere: 1
Food: 1
Service: 1
Kayla Dilworth
Incredibly rude service the very second we walked in. I was confused about where to order because I saw no menus and when the guy behind the bar asked what I wanted (in a very non-friendly manner) I asked if they had matcha and he rolled his eyes and got all pissy because he “couldn’t hear me”. I walked out and even my boyfriend was shocked at the guy’s attitude. Will never go back solely because of that…can’t be in food service with that kind of attitude. Be kind to people - plain and simple…
Service: 1
amy b.
Not a good restaurant . Me and my mom were starving and craving a yummy breakfast with home fries, eggs, Bacon ect. So I looked up on google and found this place. Their pictures looked promising as well as their menu they showed online, so we went there. I should've taken the first red flag when we were looking for the restaurant and signs on the street were pointing the OPPOSITE direction. When we finally found the restaurant, it seemed very empty inside and the waiters seemed very awkward (second red flag). We sit down and are given a menu that looks nothing like the one I saw online and instead says " Love and Dough". So I do some research and find out that Love and Dough is a pizza restaurant 2 stores down from this one. And I ask about this and the waiter says, yes this place is run by the same person. So we sit there in confusion and just end up ordering a pasta and a burger because at that point we were too hungry to leave and find another place. My mom enjoyed her burger which is why I'm giving this place 2 stars instead of 1. However my pasta (pesto pasta) was horrible! How can you mess up pasta! And I actually remember telling my mom how the 2 people around us didn't finish their pasta plate and how they were wrong for waisting food. However when I got my pasta plate I didn't blame them because I couldn't even finish my plate. After we finished our meal we asked the waiter about this weird menu situation and when we asked, he was like.."yea this location shares a menu now with the Italian pizza shop down the street, but the drinks at the bar are from the old archway menu". Then my mom asked them why come they still have their old menu up, and why they should take it down because it's advertising wrong information. And they responded saying "yes we will take that into consideration" . mind you it been a year since they changed their menu... it's such a shame because they're old menu looks delicious . Also, lastly when my mom went downstairs to use the restroom she said the kitchen was dead and looked not in use, meaning they were using the pizza restaurants kitchen which made sense because we were wondering why our food was being served from outside while it was drizzling !! Very unhappy experience. Don't waste your time here.
Leila M.
Needed to use a restroom but also was in desperate need of coffee. As I walked in, a male with short curly hair followed me in and asked if I needed something. I asked if I purchased coffee, if I could use their restroom. He said no, only cocktails. A group a females walked in after me and asked if they sold coffee or tea and needed to use the restroom. He said they do sell coffee and tea. I was confused but walked to get the menu. Saw they had different coffee options in the menu and I saw there was an espresso machine. Mostly all the females left as one of the girls walked to the restroom. He told her he needed to order first. She said she would after she left the restroom. Her friend was sitting at the bar waiting for her and told her she needed to wait outside (the place was not crowded at all). As I begin to order an iced macchiato, he looks at me, takes the menu, tells me it's too much work to make it, and walks away. Can't even taste any of their menu options to give an accurate review. But customer service was atrocious! Went to Em Vietnamese Restaurant right down the road and had the best Vietnamese coffee! They brought it out before I even finished with the check! Check them out!
Coffee not available even though the place is open. Searched/chose here specifically for coffee. Alcoholic beverages only
Kristin Haugh
Horrible staff that doesn’t let you use the bathroom an hour after you sat there. Also slow service.
Nick Letterese
Yikes.... Sheeeshhh... in a bad way. I wish there was a dominoes or Arby's cause that would have been better. Rude staff, kicked my boy out for eating pizza on a sidewalk. rude. wow. Waitress was a wannabe goth with all the bad goth none of the good goth attributes.
Atmosphere: 1
Food: 1
Service: 1
Isaac Friedman
Owner is Racist. Overpriced menu. They make money by cheating tourists, who don’t know local prices.
Karim Mouzannar
Avoid this place at all cost.The owner/manager was incredibly rude for no reason. We asked basic questions about the menu and he got really annoyed very fast. He obviously should not be in this business and definitely deserves a bad review. It’s too bad because the rest of the staff was nice. I read the other reviews and completely agree with all of them. Avoid this place. There’s plenty of other choices around.
A totally plain black drip coffee with absolutely nothing added was $7.50. That’s insanity even for DUMBO.
A friend and I went to order coffee at the shop next door and were told to go to this location for a drink. In the entire restaurant there was one single table taken besides ours. Despite the emptiness the waiter told us that we needed to leave if we didn’t order a full on meal despite the fact no one was there. I’ve lived in NY my entire life and have never had such awful service or been asked to leave an empty restaurant. The reviews are bad for a reason. Avoid this place at all costs. The poor service is not even worth what you get.
Atmosphere: 1
Food: 1
Service: 1
I had a meeting in the neighborhood and this looked like a good place to meet up with a colleague beforehand for a little prep. The place was empty. I ordered a tea. When I pulled out my laptop to review notes I was told there were no outlets in the restaurant for customers, intentionally. Not unusual for a cafe to discourage use of laptops but there was a weird level of aggression from the server. When we left, the server charged me $7.40 for the cup of tea, which was Twinings. I paid with card and then later looked up that tea on their menu is listed at $3. I had to submit a request for the difference to be credited back to my account. This is my first time reviewing a restaurant but honestly it was a comically bad experience. I've lived in Brooklyn for eleven years and never had to deal with someone overcharging me on a sad power trip. Mind blowing that this place is capable of doing any business in this city.
If I could give them no stars I would. I went in to eat and asked if this bartender if he could tell me where the restroom was first. (For context, there was only one person in the restaurant at the bar. ONE.) He tells me I would have to pay first. I hadn't even got a chance to order food! Pay for what?! I asked him, " Why do I need to pay before ordering food? That doesn't make any sense." He repeated himself. Mind you, I've never been here before. I had just had a long drive into the city. I was dressed nicely ( didn't look as if I'd be loitering) and I asked politely just to be directed as to where the restroom was prior to ordering. I don't care about any excuse.. it's policy... blah blah blah. If someone comes in and asks for the restroom and says they're ordering but needs to be directed to the restroom prior to doing so, it's is absolutely rude to be told you need to pay money before being able to pee! What is wrong with you?! Are they that hard up for money? Even if someone just wanted to use the restroom, why would you not allow someone to do so? Kindness is remembered. Unfortunately for them, so is rudeness. I can definitely see why they are rated only 3 stars. I wonder who was merciful enough to give them that! This place is a joke and the service is horrible. DO NOT RECOMMEND.
DONT WALK IN HERE. Service is horrible, owner is a piece of shit - they served our coffees in to go cups so we would leave even though we sat at the bar. The coffees sucked anyways. They also opened the door so all the cold would come in and prompt us to leave. A family walked in and the owner did not let them get 5 steps in before throwing them out back into the cold. Told them they needed to wait 25 mins outside even though the restaurant was empty.
The place was almost empty, which should've been a massive red flag, but he decided to give it a go nevertheless. Overpriced, soggy, tasteless, and cold pizza. The olive oil was seeping through the paper plates onto the table. Below average service. A frozen pizza place disguised as "authentic Neapolitan pizza". Compared to this joint, Pizza Hut is a 3-star Michelin restaurant.
Atmosphere: 1
Food: 1
Service: 2
Worked here for 2 months. Owner avoided paying me my last paycheck after I left, ignored my texts for weeks and never paid me. Staff are treated terribly by owner, completely taken advantage of.
Atmosphere: 1
Food: 1
Service: 1
Incredibly rude service the very second we walked in. I was confused about where to order because I saw no menus and when the guy behind the bar asked what I wanted (in a very non-friendly manner) I asked if they had matcha and he rolled his eyes and got all pissy because he “couldn’t hear me”. I walked out and even my boyfriend was shocked at the guy’s attitude. Will never go back solely because of that…can’t be in food service with that kind of attitude. Be kind to people - plain and simple…
Service: 1
Not a good restaurant . Me and my mom were starving and craving a yummy breakfast with home fries, eggs, Bacon ect. So I looked up on google and found this place. Their pictures looked promising as well as their menu they showed online, so we went there. I should've taken the first red flag when we were looking for the restaurant and signs on the street were pointing the OPPOSITE direction. When we finally found the restaurant, it seemed very empty inside and the waiters seemed very awkward (second red flag). We sit down and are given a menu that looks nothing like the one I saw online and instead says " Love and Dough". So I do some research and find out that Love and Dough is a pizza restaurant 2 stores down from this one. And I ask about this and the waiter says, yes this place is run by the same person. So we sit there in confusion and just end up ordering a pasta and a burger because at that point we were too hungry to leave and find another place. My mom enjoyed her burger which is why I'm giving this place 2 stars instead of 1. However my pasta (pesto pasta) was horrible! How can you mess up pasta! And I actually remember telling my mom how the 2 people around us didn't finish their pasta plate and how they were wrong for waisting food. However when I got my pasta plate I didn't blame them because I couldn't even finish my plate. After we finished our meal we asked the waiter about this weird menu situation and when we asked, he was like.."yea this location shares a menu now with the Italian pizza shop down the street, but the drinks at the bar are from the old archway menu". Then my mom asked them why come they still have their old menu up, and why they should take it down because it's advertising wrong information. And they responded saying "yes we will take that into consideration" . mind you it been a year since they changed their menu... it's such a shame because they're old menu looks delicious . Also, lastly when my mom went downstairs to use the restroom she said the kitchen was dead and looked not in use, meaning they were using the pizza restaurants kitchen which made sense because we were wondering why our food was being served from outside while it was drizzling !! Very unhappy experience. Don't waste your time here.
Needed to use a restroom but also was in desperate need of coffee. As I walked in, a male with short curly hair followed me in and asked if I needed something. I asked if I purchased coffee, if I could use their restroom. He said no, only cocktails. A group a females walked in after me and asked if they sold coffee or tea and needed to use the restroom. He said they do sell coffee and tea. I was confused but walked to get the menu. Saw they had different coffee options in the menu and I saw there was an espresso machine. Mostly all the females left as one of the girls walked to the restroom. He told her he needed to order first. She said she would after she left the restroom. Her friend was sitting at the bar waiting for her and told her she needed to wait outside (the place was not crowded at all). As I begin to order an iced macchiato, he looks at me, takes the menu, tells me it's too much work to make it, and walks away. Can't even taste any of their menu options to give an accurate review. But customer service was atrocious! Went to Em Vietnamese Restaurant right down the road and had the best Vietnamese coffee! They brought it out before I even finished with the check! Check them out!
Restaurantji Recommends
Coffee not available even though the place is open. Searched/chose here specifically for coffee. Alcoholic beverages only
Horrible staff that doesn’t let you use the bathroom an hour after you sat there. Also slow service.
Yikes.... Sheeeshhh... in a bad way. I wish there was a dominoes or Arby's cause that would have been better. Rude staff, kicked my boy out for eating pizza on a sidewalk. rude. wow. Waitress was a wannabe goth with all the bad goth none of the good goth attributes.
Atmosphere: 1
Food: 1
Service: 1
Owner is Racist. Overpriced menu. They make money by cheating tourists, who don’t know local prices.
Avoid this place at all cost.The owner/manager was incredibly rude for no reason. We asked basic questions about the menu and he got really annoyed very fast. He obviously should not be in this business and definitely deserves a bad review. It’s too bad because the rest of the staff was nice. I read the other reviews and completely agree with all of them. Avoid this place. There’s plenty of other choices around.