Dunkin'
610 Utica Ave, Brooklyn
(917) 814-7612
Recent Reviews
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Had a bad experience with this location that could've been better handled. This location is open 24 hours but does not have any food items or other beverages besides cofee or tea after 12am midnight. That's not the only problem...but it still allows you to order on Uber Eats as if they have all the items. I felt so bad for the delievery person to travel in the cold to the Dunkin to cancel the order. Dunkin should be able to cancel the Uber Eats order or contact the customer IMMEDIATELY after the order is placed..not after a delivery person spends their time to travel there to pickup. Poor communication and I hope this location improves their customer service 👎
Service: 1
Had good experience
Atmosphere: 4
Food: 4
Service: 4
😡😡😡😡 work or leave.
Atmosphere: 1
Food: 1
Service: 1
The employees here will outright ignore you. 25 minutes for me to receive a mobile order for a regular iced coffee, while I see the older woman on the phone here constantly. Worst costumer service, rude employees without a concept of time.
It's not open 24 hours and even close before 11:30
Atmosphere: 4
Food: 5
Service: 3
It's relatively old, and the takeout window at night is on the right side of the building.
I would give zero stars if I could. Worst Dunkin I’ve ever been to. The employees were rude, angry and made my order incorrectly and they have the nerve to display a tip jar. Tips are earned not freely given. Terrible service. Will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Very old woman employee was highly upset that I had been waiting for my order at the pick up counter very unhappy I ordered a donut with my meal LMFAOO
They had Nothing thats
Advertised on TV
Not a friendly
Atmosphère
Atmosphere: 3
Service: 1
Recommended dishes: Donuts
It's Dunkin, this location is lightly stocked but the employees are pleasant and the place is clean. I still can't get over the fact that they don't have tuna fish anymore except for in the kosher neighborhoods.
Restaurantji Recommends
The food was delicious
Atmosphere: 5
Food: 5
Service: 5
Couple days ago I went to the store to get a milk shake the young lady there was putting too much milk and less ice cream and when I tasted it it was all milky and watery so I went back and told them that I throw it Ohk and the lady told me that’s not her fault and if I need on more I would have to purchase a new one
Atmosphere: 2
Food: 1
Service: 1
Staff here are very rude I was indecisive between munchkins and a donut…I asked for a munchkin first then I said donut but I guess he didn’t heard me and charged me for a munchkin…you think it would be fine just give me a refund and charge me for a donut… no the man who took my order argued me down and got really aggressive with me and called me a liar and raised his voice at me and I wasn’t even upset…he kept saying I said chocolate munchkin even so if I did said chocolate munchkins why did you give me 1 chocolate and 2 glazed ? The interaction has scared to come back into this store and would not recommend.
Atmosphere: 1
Food: 1
Service: 1
I wish I could Leave a no star rating, this was the worst Duncan i ever Been to in my life workers are playing around and talking while there’s a line ,,, i stood in the same spot for 15 mins while both cashiers flirted with one women who’s gettin ice cream completely disregarding me and 5 other ppl .. don’t waste ya time go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: Meatless bacon
Recommended dishes: Croissant
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