Dunkin'

809 Grand St, Brooklyn
(718) 387-6033

Recent Reviews

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ari

take so long to make a single small latte

Service: 1

Mohammed Mehadi

No Bs, Quick service and the store looks clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Macchiato, Hash Browns, Dunkin' Energy, Bacon Egg and Cheese

Katie M

This is my closest Dunkin so I’ve tried to give them many chances. Their donuts are always stale, I’ve never had a fresh donut from here. Unless it’s a seasonal donut those are always fresh. They also cannot make drinks and their bagels/croissants are always stale so I’ve been relying on refreshers (you cannot mess up watering down a concentrate) and their frozen wraps because at the very least they can manage to operate a microwave oven.
I’m never returning to this location again because I ordered my usual meal over the Mobile app and they were sold out of the wrap. No big deal, I politely asked for a refund and they refused to give me one. Which is some BS, I asked to speak with a manager and they denied me that as well. I asked for the corporate number and they also refused to give it to me. I ended up googling it myself and was able to get a refund.
Just go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Dunkin' Refreshers

Isabella Tavarez Burgos

the lady worker in this dunking not only gave me a bacon egg and cheese croissant with NO BACON EGG OR CHEESE but she also charged me for a drink they DIDNT have and i got no refund and no drink

Atmosphere: 1

Food: 1

Service: 1

Patricia Alston

Stale and disgusting never again oct 9 2024

teresa Ortiz

Clean , friendly staff, my order is always ready when I arrive .

Erika Serrano

They give you whatever they want, women serve reluctantly ??

Aayush Jain

I ordered egg and cheese pancakes, idiots gave me bacon egg and cheese! Can you please look at the order before preparing it.

Food: 1

Service: 1

Elaine Ioannou

Very nice place fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Bob Molly

I ordered French vanilla, one lady made me caramel by mistake, fine. I tell her, and then I watched in pure horror as she dumps french vanilla… INTO THE CARAMEL abomination she brewed up. Needless to say I lost it, man. It’s common sense to just make a new drink. You know, I tried to give this place too many chances. Just because it’s close.But somethings always wrong man… coffee, charged twice, food, anything. The manager is as incompetent and lazy as it gets. “The machine doesn’t work”, is apart of their garbage training on things to say. In reality? L-A-Z-Y. Please just shut it down already. Using the same gloves for everything. If you’re a local, I found that you are better off going to the metropolitan location.

Atmosphere: 1

Food: 1

Service: 1

Lucy Feng

The staff are kind and a sweetheart. They often give me extra munchkin or donut when I order near the end of the day. (:

Atmosphere: 5

Food: 5

Service: 5

andeyi tavares

Really bad place to go never going to there.

Atmosphere: 1

Food: 1

Service: 1

Marithza Rodriguez

Coffee taste like day old reused coffee grounds and donuts taste old and moldy.

Food: 1

Samantha Rivera

I don’t understand why the donuts are always so hard here. Literally every single time I come here. Morning, noon, or night. They are friendly “most days” but the stale donuts just makes it so hard to return.

Carlos Franzetti

Go to spot for stale donuts, bad coffee, lackluster service and randomly priced items.Nicely done!

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