Dunkin'
387 Jay St, Brooklyn
(347) 689-4067
Recent Reviews
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Smells terrible, ATROCIOUS service. Multiple times had to leave without my food (paid for) because they take too long giving out orders and have no organization.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE STAY FAR AWAY!!!!!!!!!!!! WORST PLACE IN CUSTOMER SERVICE AND UNHYGENIC
Atmosphere: 1
Food: 1
Service: 1
Very bad staff no sense how to talk and the girl who working at Register very rude
Good for a quick bite and coffee
Atmosphere: 4
Food: 3
Service: 3
I love this restaurant Casa Bella where my husband and I celebrated our 35th anniversary on July 4th, 2025 The food is amazing, and the service is fast. The place is clean, the bathroom is well kept and the hospitality is wonderful.
Atmosphere: 5
Food: 5
Service: 5
The staff are horrible and time management is unacceptable. They are playing with lights and not paying attention to people’s orders
Atmosphere: 1
Service: 1
Been there multiple times, every time coffee tastes different 🤷♂️. Dirty sticky floor, and long lines.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is quick and efficient. They are able to get order just the way I like it. I had a refresher and it was amazing
Atmosphere: 5
Food: 5
Service: 5
25 minutes for them to serve one customer so I left wasting my time thinking the line was short
Atmosphere: 1
Food: 1
Service: 1
The quality of this Dunkin’ Donuts has went down so much the staff is slow slow. It’s never enough staff and they’re always saying that they’re out of stuff. I went today to get a pineapple mango refresher. I seen like three people ordered when I came in the guy at the counter keeps telling everybody that they’re out, and they only have raspberry. I placed my order only to see the next people behind me Order and order on the mobile app and mango pineapple refresher like hell plus extra extra long line I waited 20 minutes I was in the front of the line. It was three people in front of me and then there was like 10 people behind me extremely extremely so horrible service. I don’t know if he’s new or just dumb but he was walking like a snail And like every single time always saying that they’re out of stuff cause they just don’t wanna make it or whatever the case is but this is really really terrible always always dirty and nasty looking….. Plus, he wasn’t even listening when you’re ordering. I hear him tell everybody that we only have raspberry. I get up there and I’m like can I have a raspberry refresher? He’s like we don’t have it I was like but you just said you only have raspberry. he’s like oh yeah.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Lol, what is this? There is no common sense. Three people were not doing anything just walking behind the counters
Service: 1
Fast and effective workers, food was ok such as place.
Atmosphere: 4
Food: 4
Service: 5
By far the worst dunkin donuts I ever ordered from always get my order wrong i'm convinced they cannot read
Atmosphere: 1
Food: 1
Service: 1
It doesn't matter if your order online or in store you're gonna be waiting. The team does not know how to maximize their staff. Why is 2 people at the register and 1 person on foods and drinks.
This place sucks
Atmosphere: 1
Food: 1
Service: 1
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