Dunkin'

250 Prospect Park West, Brooklyn
(347) 588-0390

Recent Reviews

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Leandro de Oliveira (Leo)

My bacon, egg, and cheese came with a burnt croissant — black, crumbly, and tasting awful. The cheese also tasted off and had a weird texture. The hash browns I ordered did NOT come, and my latte, which I asked for with one sugar, came with no sugar at all. Terrible experience. I already requested a refund through DoorDash, and I do NOT recommend

Erick Vanlandingham

Idk what happened to this place but, or the coffee machine is not working ( like very often) or they give you the wrong order os something. I’ve been a customer for the last 7 years!!!

N K

The employees are kind. Only downside with this location is that it is severely understaffed and there are long wait times in the morning during rush hour.

Otherwise great location and staff.

Atmosphere: 4

Food: 3

Service: 3

Leba Ward-Didier

Nice outdoor sitting 👌

Atmosphere: 5

Food: 5

Service: 5

Shilpa Singh

They won’t let customers use restrooms

Service: 1

Angel Rodriguez

I don't understand how they have one person working during morning rush hour. It's ridiculous

Atmosphere: 1

Food: 4

Service: 1

ellen beigel

Counter person wears a mask and speaks with heavy accent so hard to communicate

Atmosphere: 3

Food: 3

Service: 2

Angie Quacinella

Service was great! And it donuts nice and fresh😊

Atmosphere: 5

Food: 5

Service: 5

Paolo Lopedote

Use of the restroom was denied to my spouse (pregnant) despite ordering 2 coffees. We were told the restrooms (which are located next to the sitting tables) are for employees only. I do not know if this is a Dunkin policy to deny restroom use to customers but if so I would strongly reconsider that. If not, I would suggest investigating what's going on with the people working here, since there have been multiple complaints by other customers regarding the staff.

Service: 1

Sarah Murphy

I have never been to a more unpleasant Dunkin’. The woman behind the counter yelled at my fiancé because he couldn’t hear/understand her and then when getting our food the guy said our order and I couldn’t say mine fast enough before he yelled the order again.

Atmosphere: 1

Food: 3

Service: 1

Fiorella Morel

ugly smell when you enter the place, there is only one person who takes a long time to take your order and is not very friendly 💆🏻‍♀️

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Almond Croissant, Caramel Iced Macchiato

Raphael Rivas

My go to place for certain types of iced coffee.

Atmosphere: 4

Food: 4

Service: 4

A B

Mobile orders sit in empty cups while the employees keep taking more orders at the register slowing down the process. There are typically 2-3 people working at one time, but they're all over the place and no where near as efficient as other Dunkin locations.

Atmosphere: 1

Food: 1

Service: 1

Karolyna

Even though the space is small, I think it is one of the best branches in terms of customer service and that is appreciated and they have patience to serve people who do not speak English ❤️

Atmosphere: 5

Food: 4

Service: 5

Scotty

The staff know me by name lol

Atmosphere: 5

Food: 3

Service: 5

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