Gia Lam II
5414 8th Ave, Brooklyn
(718) 567-0800
Recent Reviews
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This place is genuinely awful. The food is consistently terrible — cold noodles, cold rice, zero effort. I’ve given it multiple chances over time, and somehow it gets worse with every visit. On top of that, the staff is incredibly unprofessional. If you don’t tip what they think is acceptable, they’ll pressure you and make it uncomfortable to leave. Even worse, they’ve miscalculated my bill more than once, clearly hoping customers won’t notice. I ordered two bowls and was charged over $30 — I had to call them out myself to get it corrected. There are far better pho spots literally anywhere else. Save your money and your patience and skip this place entirely.
Atmosphere: 1
Food: 1
Service: 1
I’ve came to this place a couple times for dine in for the past year. The food’s decent for what you would get for the price but the service is unacceptable.
Especially this time when I’ve brought a friend with me to dine. There were no greetings or smiles upon entrance, with only a question of how many people in the party.
They placed us to our seat, took our order and served the dish. Which is a basic job description of a server that the restaurant should be paying a sufficient amount for the job required.
During the meal, there was NO ONE checking us in if we needed a water refill or if the food and everything is okay. Yet they demanded, mind you NOT suggested for us to tip them the minimum amount.
Tips are supposed to be optional and APPRECIATED not demanded. The cashier lady raised her voice across entire restaurant and even crossed her hands giving us a very nasty attitude and blocked the doors, not allowing us to leave. Mind you the difference of the tip we gave and the amount they “demanded” was only a dollar difference.
This is unacceptable and illegal :)
Atmosphere: 1
Food: 2
Service: 1
Standard Vietnamese restaurant except the food is exceptional. We enjoyed everything! So much flavour! Definitely a Diamond in a crowd of “okay” take out restaurants on 8th Ave! Was so nice to come in, have a jasmine tea and enjoy a wonderful meal in a clean, comfortable restaurant that was nicely decorated!
Atmosphere: 5
Food: 5
Service: 5
Workers are very helpful and kind. The food is delicious, even better than many places in the city. Great prices.
Atmosphere: 5
Food: 5
Service: 5
I recooked the pho and the spring rollls but sometimes the altitude of the workers is not always great and is stingy with sauce if it’s takeout but the food is great
Atmosphere: 4
Food: 4
Service: 3
We enjoyed every second here.
Atmosphere: 5
Food: 5
Service: 5
Awful. Customer service was disgustingly terrible. MY STOMACH HURTS AFTER THIS ISNT CLEAN.
Atmosphere: 1
Food: 1
Service: 1
awful food, AWFUL CUSTOMER SERVICE. absolutely disgusting those ladies at front have absolutely no manners gosh who even hire them. awful
Atmosphere: 1
Food: 1
Service: 1
awful everything, the plates does not look clean and it looks old, the atmosphere looks really badly. the ladies here does nothing and just stand around. oh and for the prices is not worth it the food tase like no flavor at all. TRY PHO60 ITS SO MUCH BETTER AND WORTH THE PRICE
Atmosphere: 1
Food: 1
Service: 1
I have been a patron of this establishment since childhood, but my recent experiences have been disappointing due to a noticeable decline in food quality. The dishes now lack the vibrant flavors I once enjoyed, tasting surprisingly bland. Furthermore, I was dismayed by the mandatory tipping policy, especially given the lackluster service. The staff rarely checked on our table to inquire about our satisfaction or clear finished plates, and to compound matters, I discovered hair in my food. While I value supporting local businesses, these issues need to be addressed to restore the dining experience to its former standards.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The attitude was terrible and argued with us over their mistake when we pointed it out.
Atmosphere: 2
Food: 3
Service: 1
Everyone is super nice, the food is amazing i always crave for their food especially their pho’s im in love with their pho’s!!
Atmosphere: 5
Food: 5
Service: 5
I’ve been eating here since I was a child. Now past my 20s, the food is still fantastic. The flavors are amazing, and the staff is nice.
I have attached pictures of the orders I have placed since 2022.
Vibe is typically quiet and perfect for dates or social gatherings.
Atmosphere: 5
Food: 5
Service: 4
The service and food have always been great when I went. And the Vietnamese spring rolls here are one of the best things I have ever eaten in my life. Such a treat and the pho is so yummyy too. The Vietnamese iced coffee too 😆
Atmosphere: 5
Food: 5
Service: 5
Great food since last century
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