Food 2 stars- Not fully cooked Hash browns; very oily. Had too pat off excess oil prior to baking it for 10 minutes on 400°.
Service - Cashier(Spanish, Male) was courteous, patient, knowledgeable, professional 😀=4 stars.
The 1 Star goes too the unprofessional, Pregnant, Spanish female Server, who ASS-UMED, I would not comprehend the language & INSULTED EN ESPAÑOL 🤦♀️. APRENDER ALGUNOS MODULES!! This server, dropped my order on the counter cause I didn't respond fast enough to her calling my order. [I had surgery on my Achilles, knee injury. I use a cane to assist with walking.] I then waited 2 minutes for her to finish with picking up an order she was assembling, I requested a bag, [the original bag was becoming saturated with grease from hash browns.] She proceeded to ignore me with a side glance & pack another bag. So I asked a second time, I got eye contact; a disgusted look; went about packing the other order. En Español She ordered the Cashier [had to leave a Customer @ cashrap to wait longer on that long line] to give me a bag, that is when she Insulted me in Spanish and gave me a dirty look. . She should have stayed en la casa, if She was not up to handling her job. Very UNPROFESSIONAL!
FYI: PHONE NUMBER listed, you get a busy signal every call, [made 19 calls from 10:11am - 12:04pm=2hrs] No answer! Put the phone back on the hook!!
Very bad customer service 😑
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Sausage Mcmuffin
Empress
Very fast service and fresh food
Atmosphere: 5
Food: 5
Service: 5
Stetson Bryan
I ordered my breakfast hotcakes… I ordered two and a hash brown. I’ve tried calling the store like they said cause the send one order and a big ass bag full with butter and no pancake syrup. And I’m supposed to settle. This McDonald needs to get their shit together and pay attention to wat you are doing with ppls food. They are the worst who the hell is the manager. They should be ashamed.
This iS One of the BETTER QUALITY MC DONALDS. POINT BLANK PERIOD.
Atmosphere: 5
Food: 5
Service: 5
Laurel Lee Bay
This is a nice clean restaurant with friendly service! I love to come here?
Atmosphere: 5
Food: 5
Service: 5
D
The most rudest manager in history of the 40 years that I have been eating in McDonald's
Atmosphere: 1
Food: 4
Service: 3
cristal hernandez
Post 11pm. Bad customer service. Your best bet is probably delivery. I went in and used the mcdonals app, and the only option they had was drive-thru. I asked one of the employees if it was OK for me to click the drive-thru option, and she said yes. I checked in with her again. She nodded and never came back. However, 10-15 delivery guys came and picked up orders within that time. I told another employee that I've been patiently waiting. She went back and at 30 min she states "they just put in your order ". I've never waited for a McDonald's order for this long. The same employee had time to come out and tell someone on a motorcycle to come into the workplace and also let someone else come in who did not appear to have proper work attire into the McDonald's to grab food. Meanwhile those waiting were not allowed to come into the franchise.
STEVE FAISST ESQ (BRAND XIII NYC)
This location in particular the workers are Always extra helpful and above average the service, even late night at the pick up window they are on point and much appreciated. A+ P.S. We need a SPECIAL EDITION "BIG CARAMEL APPLE McFlurry" XIII Signature Steve Faisst of BRAND XIII NYC a McFlurry with Caramel Sauce and Apple Pie mixed on in there.
Went thru drive thru
Food: 4
Service: 4
Recommended dishes: Big Mac, French Fries, Apple Pie
Kids meal
Atmosphere: 5
Food: 5
Service: 5
Stop service old meat I bought two double cheeseburgers. They both was cold.
Atmosphere: 1
Food: 1
Service: 1
👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
food was NNASSSTYYYY
not very good
Low end and my fries are always cold I recommend the Beloit one
Dietary restrictions: No milky
Parking: See your self
Kid-friendliness: Recommend kids meals
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oatmeal Raisin Cookie, Filet-O-Fish, French Fries, Cheeseburger, Egg Mcmuffin
Food 2 stars- Not fully cooked Hash browns; very oily. Had too pat off excess oil prior to baking it for 10 minutes on 400°.
Service - Cashier(Spanish, Male) was courteous, patient, knowledgeable, professional 😀=4 stars.
The 1 Star goes too the unprofessional, Pregnant, Spanish female Server, who ASS-UMED, I would not comprehend the language & INSULTED EN ESPAÑOL 🤦♀️.
APRENDER ALGUNOS MODULES!!
This server, dropped my order on the counter cause I didn't respond fast enough to her calling my order. [I had surgery on my Achilles, knee injury. I use a cane to assist with walking.] I then waited 2 minutes for her to finish with picking up an order she was assembling, I requested a bag, [the original bag was becoming saturated with grease from hash browns.]
She proceeded to ignore me with a side glance & pack another bag. So I asked a second time, I got eye contact; a disgusted look; went about packing the other order. En Español She ordered the Cashier [had to leave a Customer @ cashrap to wait longer on that long line] to give me a bag, that is when she Insulted me in Spanish and gave me a dirty look. .
She should have stayed en la casa, if She was not up to handling her job. Very UNPROFESSIONAL!
FYI: PHONE NUMBER listed, you get a busy signal every call, [made 19 calls from 10:11am - 12:04pm=2hrs] No answer! Put the phone back on the hook!!
Very bad customer service 😑
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Sausage Mcmuffin
Very fast service and fresh food
Atmosphere: 5
Food: 5
Service: 5
I ordered my breakfast hotcakes… I ordered two and a hash brown. I’ve tried calling the store like they said cause the send one order and a big ass bag full with butter and no pancake syrup. And I’m supposed to settle. This McDonald needs to get their shit together and pay attention to wat you are doing with ppls food. They are the worst who the hell is the manager. They should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This iS One of the BETTER QUALITY MC DONALDS. POINT BLANK PERIOD.
Atmosphere: 5
Food: 5
Service: 5
This is a nice clean restaurant with friendly service! I love to come here?
Atmosphere: 5
Food: 5
Service: 5
The most rudest manager in history of the 40 years that I have been eating in McDonald's
Atmosphere: 1
Food: 4
Service: 3
Post 11pm. Bad customer service. Your best bet is probably delivery. I went in and used the mcdonals app, and the only option they had was drive-thru. I asked one of the employees if it was OK for me to click the drive-thru option, and she said yes. I checked in with her again. She nodded and never came back. However, 10-15 delivery guys came and picked up orders within that time. I told another employee that I've been patiently waiting. She went back and at 30 min she states "they just put in your order ". I've never waited for a McDonald's order for this long. The same employee had time to come out and tell someone on a motorcycle to come into the workplace and also let someone else come in who did not appear to have proper work attire into the McDonald's to grab food. Meanwhile those waiting were not allowed to come into the franchise.
This location in particular the workers are Always extra helpful and above average the service, even late night at the pick up window they are on point and much appreciated. A+
P.S. We need a SPECIAL EDITION "BIG CARAMEL APPLE McFlurry" XIII Signature Steve Faisst of BRAND XIII NYC
a McFlurry with Caramel Sauce and Apple Pie mixed on in there.
Atmosphere: 4
Food: 4
Service: 5
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