McDonald's
15 Jamaica Ave, Brooklyn
(718) 342-7253
Recent Reviews
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Customers services sucks!!! McDonald please to train your works properly they have a very stinking attitude they ignore when you call after messing up your order.
Atmosphere: 1
Service: 1
Took forever for an order that took 2 mins to grab. I ordered 2 apple pies, visibly ready, 2 mcflurries,(made in 1 minute after they looked at the screen) and a seltzer water. I waited for 10 mins while there were none in front of me. Unacceptable. And they burnt the apple pies. I would go back but I’m tired of waiting for terrible service.
Atmosphere: 1
Food: 2
Service: 1
Horrible costume service
Atmosphere: 1
Food: 1
Service: 1
I had a very upsetting experience at this location. I went to order three meals, but the employee insisted that I had only ordered two. When I calmly explained that it was three orders and told them I didn’t mind paying the difference or waiting, the employee became extremely rude.
She accused me of lying, said she did not care, refused to correct the order, told me to go around, and then slammed the window shut. The level of disrespect and unprofessional behavior was unacceptable. This experience has left me very disappointed and concerned about the customer service at this location. This happen on 01/08/2026 at 6:22 PM
Atmosphere: 1
Food: 1
Service: 1
I waited 1 hour and 30 minutes for my food and when I said something some lady has the nerve to speak to me disrespectfully like it was my fault that my food was sitting in the back for that amount of time.
Atmosphere: 2
Food: 2
Service: 1
I came at night and the staff is very bad. It doesn't work, it behaves badly, it's terrible, I've never seen such a service. That's why I gave it one star for all of them.
Atmosphere: 1
Food: 1
Service: 1
Toilets are closed. What a joke.
Atmosphere: 2
Food: 4
Service: 1
Rarely give a McDonald’s 1 star but the drive thru girl not only was she rude, she basically threw my food into my car…when I went inside to get additional items they forgot I’m directly making eye contact and speaking to someone inside and she straight ignored me “excuse miss” til she all nonchalant walked over didn’t say a word and basically aggressively put ketchup in my hand and at that she dropped it and expected me to pick it up. Everyone obviously hates working there, and it’s reflected in the attitude everyone has in there
Atmosphere: 1
Food: 3
Service: 1
Horrible place! Restroom is not working, no way to wash hands and buy food!
Just went for coffee and fries.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
The staff is not friendly, and I feel very shabby after visiting this place.
Atmosphere: 1
Service: 1
This McDonald’s stands out for its excellent service and spotless cleanliness. The floors and tables are always immaculate, showing real attention to detail and customer comfort. The food is fresh, well prepared, and delicious. Having visited many McDonald’s locations, I can confidently say that this one surpasses the others, both in terms of warm hospitality and overall quality of the experience. Without a doubt, it is the best in my opinion.
The worst of all, slow, they don't care about anything, they just stare at you with a bad face
Not not bad for a small McDonald's the restaurant can be a little more cleaner and the food could be a little harder
Atmosphere: 4
Food: 4
Service: 3
The security guard here assaulted me & then blamed me for assaulting him. He is a criminal - it's mind-blowing that they would hire a crook like that.
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