We had the most disappointing experience at Pacificana for our wedding. The venue lied to us, claiming that our guests consumed *24 cases* of 24-pack beers, which is clearly false. We provided our own alcohol of 15 cases of red wine, 5 cases of soju, and 4 different mixed drink bowls with multiple refills—there is no way 576 bottles of beer were also consumed. This felt like an attempt to make us pay for more than we actually used.
On top of that, the venue was supposed to provide us with a cocktail hour and a 4-tier wedding cake. They delivered only a 3-tier cake and the cocktail hour ran out of food *immediately*. Guests had to wait 30+ minutes for more food, and when we asked to order additional food like mei fun to supplement what was already running out, the manager verbally assured us it would be comped because it was their mistake. We were shocked when they charged us $120 extra for the food at the end of the night, and they denied ever offering to comp it saying there needed to be written proof.
Even worse, my mom brought 4 glass punch bowls for the alcohol, and the venue threw them away instead of returning them to us. During clean up, they also threw away our table signs and holders without any communication. The lack of regard for our property and the disorganization is inexcusable.
To top it all off, a shareholder’s children from a party upstairs were roaming around during reception, and we later discovered that they had stolen our wedding Pikachu plushies (which were in boxes, wrapped in plastic, and clearly marked). The venue manager called the parents and was told that the kids “found” the plushies—yet these Pikachus were dressed in wedding clothes! They also took 300 Pokémon cards that we had provided for guests to sign as a memento. This was incredibly unprofessional and disrespectful.
The poor management, lack of security, and total disregard for our special day left us heartbroken. Our wedding day was marred by these issues, and I cannot recommend this venue to anyone. Do not host any events here.
Alfredo Fiestas
Been ao many yeats since we been here. Had a great time.
Atmosphere: 4
Food: 4
Service: 4
Vincent
This place was far from where we lived. We arrived at the location. It is inside a building on the second floor. It had good environment, but the food is average.
Christina S
Not as many options compared to other places. Food is pretty mid and most of our dishes came out cold…servicing staffs had an attitude.
Atmosphere: 3
Food: 3
Service: 2
D P
The service and food are very poor. Don’t serve drinks here. The food is taken away before you finish it.
Atmosphere: 1
Food: 1
Service: 1
XIUPING CHEN
Yesterday at around 10 o'clock, I ate beef rice rolls there. It was my first time to eat something so rubbish. It was not like the kind made by Cantonese people. I don't know what kind of meat it was made from. The inside was red and even the noodles were hard. Yes, you know, if you often eat Cantonese food, you will immediately know that something is wrong. Haiyue is doing worse and worse now. Black-hearted businessmen
Wang Li Fang
The environment of Haiyue Restaurant is good, but the attitude of the waiters is very bad. They don’t understand how to respect the elderly. This is the first time I have seen this in the United States in 20 years.
Atmosphere: 1
Zongguang
I held my wedding here, the food was terrible, the service was terrible. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Paulo Loreto Lim
This place is located upstairs from a bank and never noticed it until spotting it from across the street one day. It's a typical big banquet hall-style set-up with the ladies walking around the floor with the carts. A lot of the great dim sum classics.
Atmosphere: 5
Food: 5
Service: 5
Lily T
Not as good as the places Ive been in flushing. And the smell of cigarettes coming in from the street is pretty horrid. This place is located on the second floor, as we were leaving, we saw a man smoking right around the stairs. Yuck.
Overall most of the items that we have were pretty tasty. We order a few menu items including the salted fish with eggplant and chicken casserole, beef chow fun, bean curd with mushroom. The items were mostly pretty tasty. We also got something some items and somewhere better than the others. The steamed sticky rice in those lotus leaf or pretty good. Also had the daikon cake, the sesame balls (thought it had red bean but it was empty) and the rice paper rolls and those were honestly pretty disappointing. The Chrysanthemum tea was really good though and so was the service.
Overall, decent spot but definitely not the best. Also price was a bit steep imo. Salted fish with eggplant and chicken casserole was $27 bucks which is a bit outrageous IMO
the service is decent but the food is not good at all. salt and pepper squid was some of the worst ive had, and i waited 40 mins for it. the rice roll/cheung fun was not fresh and had a slightly sour taste, even basics like the shrimp dumpling was worse than ones you get in the supermarket freezer.
Food: 1
Amber Liu
The waiter at the front desk was irritable and inattentive. The service attitude of the cart lady was very poor. The attitude of the foreman was good and polite. The attitude of the waitress Zhang was very poor.
Service: 1
Lisa Schreibman
Fabulous spot in Brooklyn for dim sum.
Victoria Hom
The worst dim sum in the world. The restaurant and bathroom are so dirty. The service is horrible.
**Beware—Horrible Experience for Our Wedding!**
We had the most disappointing experience at Pacificana for our wedding. The venue lied to us, claiming that our guests consumed *24 cases* of 24-pack beers, which is clearly false. We provided our own alcohol of 15 cases of red wine, 5 cases of soju, and 4 different mixed drink bowls with multiple refills—there is no way 576 bottles of beer were also consumed. This felt like an attempt to make us pay for more than we actually used.
On top of that, the venue was supposed to provide us with a cocktail hour and a 4-tier wedding cake. They delivered only a 3-tier cake and the cocktail hour ran out of food *immediately*. Guests had to wait 30+ minutes for more food, and when we asked to order additional food like mei fun to supplement what was already running out, the manager verbally assured us it would be comped because it was their mistake. We were shocked when they charged us $120 extra for the food at the end of the night, and they denied ever offering to comp it saying there needed to be written proof.
Even worse, my mom brought 4 glass punch bowls for the alcohol, and the venue threw them away instead of returning them to us. During clean up, they also threw away our table signs and holders without any communication. The lack of regard for our property and the disorganization is inexcusable.
To top it all off, a shareholder’s children from a party upstairs were roaming around during reception, and we later discovered that they had stolen our wedding Pikachu plushies (which were in boxes, wrapped in plastic, and clearly marked). The venue manager called the parents and was told that the kids “found” the plushies—yet these Pikachus were dressed in wedding clothes! They also took 300 Pokémon cards that we had provided for guests to sign as a memento. This was incredibly unprofessional and disrespectful.
The poor management, lack of security, and total disregard for our special day left us heartbroken. Our wedding day was marred by these issues, and I cannot recommend this venue to anyone. Do not host any events here.
Been ao many yeats since we been here. Had a great time.
Atmosphere: 4
Food: 4
Service: 4
This place was far from where we lived. We arrived at the location. It is inside a building on the second floor. It had good environment, but the food is average.
Not as many options compared to other places. Food is pretty mid and most of our dishes came out cold…servicing staffs had an attitude.
Atmosphere: 3
Food: 3
Service: 2
The service and food are very poor. Don’t serve drinks here. The food is taken away before you finish it.
Atmosphere: 1
Food: 1
Service: 1
Yesterday at around 10 o'clock, I ate beef rice rolls there. It was my first time to eat something so rubbish. It was not like the kind made by Cantonese people. I don't know what kind of meat it was made from. The inside was red and even the noodles were hard. Yes, you know, if you often eat Cantonese food, you will immediately know that something is wrong. Haiyue is doing worse and worse now.
Black-hearted businessmen
The environment of Haiyue Restaurant is good, but the attitude of the waiters is very bad. They don’t understand how to respect the elderly. This is the first time I have seen this in the United States in 20 years.
Atmosphere: 1
I held my wedding here, the food was terrible, the service was terrible. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
This place is located upstairs from a bank and never noticed it until spotting it from across the street one day. It's a typical big banquet hall-style set-up with the ladies walking around the floor with the carts. A lot of the great dim sum classics.
Atmosphere: 5
Food: 5
Service: 5
Not as good as the places Ive been in flushing. And the smell of cigarettes coming in from the street is pretty horrid. This place is located on the second floor, as we were leaving, we saw a man smoking right around the stairs. Yuck.
Overall most of the items that we have were pretty tasty. We order a few menu items including the salted fish with eggplant and chicken casserole, beef chow fun, bean curd with mushroom. The items were mostly pretty tasty. We also got something some items and somewhere better than the others. The steamed sticky rice in those lotus leaf or pretty good. Also had the daikon cake, the sesame balls (thought it had red bean but it was empty) and the rice paper rolls and those were honestly pretty disappointing.
The Chrysanthemum tea was really good though and so was the service.
Overall, decent spot but definitely not the best. Also price was a bit steep imo. Salted fish with eggplant and chicken casserole was $27 bucks which is a bit outrageous IMO
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: 18steam Shrimp Dumpling
Restaurantji Recommends
the service is decent but the food is not good at all. salt and pepper squid was some of the worst ive had, and i waited 40 mins for it. the rice roll/cheung fun was not fresh and had a slightly sour taste, even basics like the shrimp dumpling was worse than ones you get in the supermarket freezer.
Food: 1
The waiter at the front desk was irritable and inattentive. The service attitude of the cart lady was very poor. The attitude of the foreman was good and polite. The attitude of the waitress Zhang was very poor.
Service: 1
Fabulous spot in Brooklyn for dim sum.
The worst dim sum in the world. The restaurant and bathroom are so dirty. The service is horrible.
Great Dim Sum ?
Atmosphere: 4
Food: 4
Service: 4
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