Across the board Starbucks is overpriced but that's not why I decided to leave this review . Overall the staff is pretty nice at this location which I frequent but the other day I had a nasty encounter . I placed an order over the app , pulled up to the drive thru and no one was coming over but they were looking at me through the window . After I honked , this nasty girl came over to the window with a WILD attitude telling me that I was supposed to stop at the last window . The experience was unpleasant and uncalled for . FYI , when placing an order in the app , pull up to the same place you'd place your order first before going to the pick up window
ELEMENT T ELEMENT ORGANIC
I was at the drive through today and was serviced by Alexis, if I read her name tag correctly. She was unprofessional and rude.
Law Office
My latest visit to Starbucks in Brooklyn was brightened by Gigi's outstanding service. It's rare to see such genuine smiles and positivity in the hustle of the city, but Gigi was a delightful exception. Her enthusiasm and warmth made my day, highlighting the significant impact friendly staff can have on the customer experience. Gigi's presence alone makes this Starbucks location a memorable one.
Atmosphere: 5
Food: 5
Service: 5
massimiliano melpignano
CourtesyQualityGreat environmentExcellent quality of serviceKid-friendliness: Obviously children must always be accompanied!
Atmosphere: 5
Food: 5
Service: 5
Gary Marajh
Please get better staff that actually come to their job to work. Wrong items were given, the person at the window was more confused of the order she took than I was getting the incorrect item. Not good customer service.
Service: 1
Эркинбек Касымалиев
The coffee is terrible I won't go there again ?
Atmosphere: 2
Food: 1
Service: 2
Milana Borisovskaya
I love this place it’s amazing, they have such good drinks and the workers are so talented, on my way to dance class me and my mom stopped by Starbucks Drive Thru and the guy was so funny he was doing Disney characters and it’s so cool. I highly recommend. The prices are good though for my mom expensive, Tall/Small: &4-$5 Grande/Medium: $6-$8 Venti/Large: $8-$10But other wise luv luv luv with all my heart ???
I’ll be very honest I had a few hiccups here with them taking a little bit too long to place an order but today I had such a great experience. I didn’t take the guy’s name but he’s such a sweetheart and you need more workers like him he literally calmed me down. Thank you so much for having really awesome service nowadays. 11/30/23 10:15am
Atmosphere: 5
Food: 5
Service: 5
Michael Cecere
This place is the WORST. Every time same thing. 4-5 people working but they’re all deer in headlights. Starbucks should rehire more efficient people to staff this store. Can’t fix stupid.
Atmosphere: 1
Food: 1
Service: 1
Matt JC - NYC
I go to the drive up often for coffee on my lunch break, very convenient. However, a couple times I’ve ordered a standard Venti Coffee (hot) with a lot of cream, and the coffee was lukewarm… I’m at the drive-through for a reason, I have limited time, going back inside at that point is not an option.
Food: 3
Service: 4
Tanzia Islam
This place is understaffed. We had to wait longer than 30 min. Never seen such slow
Atmosphere: 3
Food: 3
Service: 2
Maria Rodriguez
They seem really really understaffed and they get huge crowds of people that they can’t handle. If anything, I hope the reviews continue to lower their rating so upper management sees how much they’re struggling and actually does something to help them. On the bright side, after having to wait over 20 minutes for 1 drink three different days in a row, I’ve been pushed to make my own coffee at home which I guess is better for the environment and my wallet. I still miss having the option of getting coffee here since I work nearby but right now it’s a huge waste of time (the drinks taste bad and I’ve seen them make drinks incorrectly lmao).
Across the board Starbucks is overpriced but that's not why I decided to leave this review . Overall the staff is pretty nice at this location which I frequent but the other day I had a nasty encounter . I placed an order over the app , pulled up to the drive thru and no one was coming over but they were looking at me through the window . After I honked , this nasty girl came over to the window with a WILD attitude telling me that I was supposed to stop at the last window . The experience was unpleasant and uncalled for . FYI , when placing an order in the app , pull up to the same place you'd place your order first before going to the pick up window
I was at the drive through today and was serviced by Alexis, if I read her name tag correctly. She was unprofessional and rude.
My latest visit to Starbucks in Brooklyn was brightened by Gigi's outstanding service. It's rare to see such genuine smiles and positivity in the hustle of the city, but Gigi was a delightful exception. Her enthusiasm and warmth made my day, highlighting the significant impact friendly staff can have on the customer experience. Gigi's presence alone makes this Starbucks location a memorable one.
Atmosphere: 5
Food: 5
Service: 5
CourtesyQualityGreat environmentExcellent quality of serviceKid-friendliness: Obviously children must always be accompanied!
Atmosphere: 5
Food: 5
Service: 5
Please get better staff that actually come to their job to work. Wrong items were given, the person at the window was more confused of the order she took than I was getting the incorrect item. Not good customer service.
Service: 1
The coffee is terrible I won't go there again ?
Atmosphere: 2
Food: 1
Service: 2
I love this place it’s amazing, they have such good drinks and the workers are so talented, on my way to dance class me and my mom stopped by Starbucks Drive Thru and the guy was so funny he was doing Disney characters and it’s so cool. I highly recommend. The prices are good though for my mom expensive, Tall/Small: &4-$5 Grande/Medium: $6-$8 Venti/Large: $8-$10But other wise luv luv luv with all my heart ???
Atmosphere: 5
Food: 5
Service: 5
Terrible coffee,
Food: 1
Service: 4
Worst place to come
Great service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ll be very honest I had a few hiccups here with them taking a little bit too long to place an order but today I had such a great experience. I didn’t take the guy’s name but he’s such a sweetheart and you need more workers like him he literally calmed me down. Thank you so much for having really awesome service nowadays. 11/30/23 10:15am
Atmosphere: 5
Food: 5
Service: 5
This place is the WORST. Every time same thing. 4-5 people working but they’re all deer in headlights. Starbucks should rehire more efficient people to staff this store. Can’t fix stupid.
Atmosphere: 1
Food: 1
Service: 1
I go to the drive up often for coffee on my lunch break, very convenient. However, a couple times I’ve ordered a standard Venti Coffee (hot) with a lot of cream, and the coffee was lukewarm… I’m at the drive-through for a reason, I have limited time, going back inside at that point is not an option.
Food: 3
Service: 4
This place is understaffed. We had to wait longer than 30 min. Never seen such slow
Atmosphere: 3
Food: 3
Service: 2
They seem really really understaffed and they get huge crowds of people that they can’t handle. If anything, I hope the reviews continue to lower their rating so upper management sees how much they’re struggling and actually does something to help them. On the bright side, after having to wait over 20 minutes for 1 drink three different days in a row, I’ve been pushed to make my own coffee at home which I guess is better for the environment and my wallet. I still miss having the option of getting coffee here since I work nearby but right now it’s a huge waste of time (the drinks taste bad and I’ve seen them make drinks incorrectly lmao).