The structural integrity of this burrito needs to be studied.
Food: 5
e c
Looks like a normal taco storefront, but there's a fun bar in the back past the double doors. Chill hangout spot w/ tasty nachos
Atmosphere: 4
Food: 4
Service: 3
Kathleen Wood
Highly recommend the dank wrap! The tortillas are soft & chewy and the integrity of the wraps and burritos hold up really well. The chips and queso are delicious, you can tell they chips are homemade.
There is a speakeasy bar attached in the back that looked like a great set up.
Atmosphere: 4
Food: 5
Service: 4
Wesley Wobles
Love the place, the staff the food what more can I say. My go to in the morning is the breakfast burrito. The green salsa compliments it perfectly when applied properly(It packs a punch). The Classic is a solid anytime treat.
Atmosphere: 5
Food: 5
Service: 5
Jay
I ordered from Super Burrito on Williamsburg today through DoorDash and had one of the worst first-time experiences Iâve ever had with a restaurant.
They sent me the wrong order. When I contacted the restaurant to let them know, they suddenly âcouldnât findâ my order and acted like they had no idea who I was which makes no sense because I clearly ordered from them and the driver only picked up one order, which was supposed to be mine. There was no mix-up on the driverâs end.
I was told a manager would reach out to me, and when she did, she was extremely rude and dismissive. Instead of taking responsibility or even showing basic concern, she told me to contact DoorDash while DoorDash told me to contact the restaurant because theyâre the ones who handed over the wrong food. Even the order that arrived was disgustingly greasy oil coming out through the bag and cold! Straight to the garbage!
Not once did anyone offer to remake the order, issue a refund, offer a credit, or even apologize. Absolutely nothing.
To make it worse, Iâm pregnant and had cravings, which is why I placed the order at 3 PM. When I explained the situation, the manager actually said to me: âItâs only 5 PM, who cares!â As if the time somehow makes their mistake acceptable? Completely unprofessional and disrespectful.
Now itâs 7 PM, I still donât have my food, and I donât have a refund either. As a business, this is NOT how you handle mistakes. The lack of accountability and customer service is shocking. After this experience, all the negative reviews suddenly make sense and I truly wish I had listened to them. Order elsewhere!
Save yourself the headache and stay away.
Atmosphere: 1
Food: 1
Service: 1
Milo McGehee
great food!
Aaron
Drastically worse than the Greenwich location, itâs like not even the same burrito. Steak was super dry and tough, guac shoved into the bottom of burrito while the other 3/4 were just fries.
Food: 1
James Dennin
NYC has some solid Mission Style burritos now this is a great example, the cheeky bar in the back is cool too.
Atmosphere: 5
Food: 5
Service: 5
Ronak Bali
Came in for dine-in. Three people inside. Ordered one item. Was told, pretty rudely, itâd take 30 minutes.
Totally get takeout volume, but if dine-in is an option, maybe donât act surprised when someone wants to eat there.
Got a carnitas burrito and they gave me beef. Take out order, at least it tasted good. Wonât be going back. How can you mess up a simple order.
Atmosphere: 3
Food: 1
Service: 3
DANO Colter
We went to the tiny bar in the back and got a table 2 times now! Luck of the cards to that. They had a dj spinning.
Atmosphere: 5
Service: 5
itsAaronSpeaking
I've been coming here since it opened, love the food. But I've always paid cash for a discounted price... now they got rid of it? Thats a shame. I know it's just like a dollar 50 you save, but why get rid of that? Smh.
Atmosphere: 5
Food: 5
Service: 5
Johnny Harlem
Comically small burrito. Weighed 396 gram. Absolutely laughable for $17 after tip.
Atmosphere: 4
Food: 1
Service: 4
Vladimir âBukharoffâ
They serve excellent food here, the atmosphere is wonderful, and I can honestly say itâs a very pleasant place to be. There are so few places like this where everything looks perfect from start to finish â the food, the ambiance, and the service. They also have a cocktail bar next to it, which is a great addition. I would especially note that the design deserves special respect â every detail is thoughtfully planned. The quality of the food is outstanding, the team truly knows what they are doing. If you enjoy this type of cuisine, this place is definitely worth visiting.
order taking to long and Doesn't speak well.đ„ș
Atmosphere: 1
Food: 1
Service: 1
The structural integrity of this burrito needs to be studied.
Food: 5
Looks like a normal taco storefront, but there's a fun bar in the back past the double doors. Chill hangout spot w/ tasty nachos
Atmosphere: 4
Food: 4
Service: 3
Highly recommend the dank wrap! The tortillas are soft & chewy and the integrity of the wraps and burritos hold up really well. The chips and queso are delicious, you can tell they chips are homemade.
There is a speakeasy bar attached in the back that looked like a great set up.
Atmosphere: 4
Food: 5
Service: 4
Love the place, the staff the food what more can I say. My go to in the morning is the breakfast burrito. The green salsa compliments it perfectly when applied properly(It packs a punch). The Classic is a solid anytime treat.
Atmosphere: 5
Food: 5
Service: 5
I ordered from Super Burrito on Williamsburg today through DoorDash and had one of the worst first-time experiences Iâve ever had with a restaurant.
They sent me the wrong order. When I contacted the restaurant to let them know, they suddenly âcouldnât findâ my order and acted like they had no idea who I was which makes no sense because I clearly ordered from them and the driver only picked up one order, which was supposed to be mine. There was no mix-up on the driverâs end.
I was told a manager would reach out to me, and when she did, she was extremely rude and dismissive. Instead of taking responsibility or even showing basic concern, she told me to contact DoorDash while DoorDash told me to contact the restaurant because theyâre the ones who handed over the wrong food. Even the order that arrived was disgustingly greasy oil coming out through the bag and cold! Straight to the garbage!
Not once did anyone offer to remake the order, issue a refund, offer a credit, or even apologize. Absolutely nothing.
To make it worse, Iâm pregnant and had cravings, which is why I placed the order at 3 PM. When I explained the situation, the manager actually said to me: âItâs only 5 PM, who cares!â As if the time somehow makes their mistake acceptable? Completely unprofessional and disrespectful.
Now itâs 7 PM, I still donât have my food, and I donât have a refund either. As a business, this is NOT how you handle mistakes. The lack of accountability and customer service is shocking. After this experience, all the negative reviews suddenly make sense and I truly wish I had listened to them. Order elsewhere!
Save yourself the headache and stay away.
Atmosphere: 1
Food: 1
Service: 1
great food!
Drastically worse than the Greenwich location, itâs like not even the same burrito. Steak was super dry and tough, guac shoved into the bottom of burrito while the other 3/4 were just fries.
Food: 1
NYC has some solid Mission Style burritos now this is a great example, the cheeky bar in the back is cool too.
Atmosphere: 5
Food: 5
Service: 5
Came in for dine-in. Three people inside. Ordered one item. Was told, pretty rudely, itâd take 30 minutes.
Totally get takeout volume, but if dine-in is an option, maybe donât act surprised when someone wants to eat there.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Got a carnitas burrito and they gave me beef. Take out order, at least it tasted good. Wonât be going back. How can you mess up a simple order.
Atmosphere: 3
Food: 1
Service: 3
We went to the tiny bar in the back and got a table 2 times now! Luck of the cards to that. They had a dj spinning.
Atmosphere: 5
Service: 5
I've been coming here since it opened, love the food. But I've always paid cash for a discounted price... now they got rid of it? Thats a shame. I know it's just like a dollar 50 you save, but why get rid of that? Smh.
Atmosphere: 5
Food: 5
Service: 5
Comically small burrito. Weighed 396 gram. Absolutely laughable for $17 after tip.
Atmosphere: 4
Food: 1
Service: 4
They serve excellent food here, the atmosphere is wonderful, and I can honestly say itâs a very pleasant place to be. There are so few places like this where everything looks perfect from start to finish â the food, the ambiance, and the service. They also have a cocktail bar next to it, which is a great addition. I would especially note that the design deserves special respect â every detail is thoughtfully planned. The quality of the food is outstanding, the team truly knows what they are doing. If you enjoy this type of cuisine, this place is definitely worth visiting.
Atmosphere: 5
Food: 5
Service: 5
Loading...