We went with high expectations given the famous reputation, but were disappointed. There is no table service at present because there's not enough staff, just Cookie taking orders at an old booth. The pie had a great crust but was too heavy on the sauce and light on flavor.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza
Brandon Rudolph
Not a big fan of the pizza or the service. Unable to sit inside and eat. Can't buy slices just the entire pie. Worth trying but I won't go back
Atmosphere: 2
Food: 3
Service: 2
Dwayne Rodriguez
Great pizza, but the service wasn't good. They didn't offer dine in service, there was no cash register, and the lady taking my order was kind of mean. If you're willing to deal with all that for good pizza, I suggest it!
Atmosphere: 1
Food: 5
Service: 2
Charles DeWeese
Best White Garlic Pie anywhere!!
Atmosphere: 5
Food: 5
Service: 5
Paul Katz
Update, 7 years later. All things come to an end, and the only thing that's constant is entropy. Totonno's is now open only on weekends, and only as take-out. You cannot eat inside. After a 100 years in operation, it's clear that the end is nigh. This is doubly sad since the pizza is still amazing. So, get here while you still can.
Best pizza in NYC. No discussion.
Addy Sharma
"If you watched a show, like I did—‘Somebody Feed Phil’ on Netflix—and you wanted to experience it firsthand, prompting you to visit this place, you made a ‘glamorous mistake.’ At first, I felt angry and then very disappointed, but as the place grew on me, I started to feel the ambiance, almost as if I were looking at a painting. It was no longer about the food; it was about experiencing what we always run away from. No matter how great you were, time can change everything. The glamorous people you see on TV could be sitting in a broken booth, taking orders, and getting frustrated with every ring of the phone. The place is a wreck; it’s not for food, it’s just another roadside eating joint. You can’t sit inside and eat; if you’re not local, I wouldn’t recommend going there at all. I took an Uber to this place at four times the cost of the food and had to stand outside to eat this pizza. If you love to see a part of history, go there. If you have an arrogant boss or colleague, take them there; show them that power and greatness don’t last forever."
Atmosphere: 1
Food: 2
Service: 2
Asianna Edmunds
If they had an option for zero stars I would put that. Terrible service. Anytime me and my mother try to order pizza from here, they turn us away. For example, they cancelled my order today due to an "emergency" when I quite literally saw 5 people walking out of there with slices. I don't know what their issue is with me or my family but it is ridiculous. And not to mention, we live right up the block from them for years. I'm not sure if it is a racial issue because my family is spanish, but something has to give. Very upsetting.
Atmosphere: 1
Service: 1
Jeanie Caulfield
What a scam. This is a frozen pizza factory that puts out a few “fresh” pies at crazy costs for people who have heard the hype. There is no such thing as bad pizza, but this doesn’t live up to the press.
Atmosphere: 1
Food: 3
Service: 1
J ALBERTO FERNANDEZ
Not the friendly person. No indoor seating only one size
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Totonno's White Pizza
Tony Badalamenti
Still one of the best in NYC but take out only means the pie goes in a box where it loses some of that amazing texture you get when eating it right of the oven brought to your table fresh and hot. I fear those days are gone. It was kind of sad picking up our pies with all the old tables and chairs stacked in the corner. Different times for the place that was always my NYC favorite.
The pizza is made perfectly. the slice is thin and soft cheese and delicious sauce, no hanging cheese.
Atmosphere: 5
Food: 5
Service: 5
Michael Chicarielli
Nothing better I come from
Food: 5
Recommended dishes: Tontonno's Traditional Pizza
Ronald Campisi
We went to celebrate a special day. They only do take out & delivery. Pizz was good anyway.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Tontonno's Traditional Pizza
John Michael
Pizza was pretty good. Not worth the hype. Above average at best.
Service was terrible; Rude and slow. If you're okay with tap water you have to get it yourself from a sink in the back that doubles as the sink people wash their hands with after the restroom.
Atmosphere: 1
Food: 3
Service: 1
CA
The best Pizza in NYC! A real coal fired oven! Family run and operated since they opened!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Totonno's White Pizza, Sausage
We went with high expectations given the famous reputation, but were disappointed. There is no table service at present because there's not enough staff, just Cookie taking orders at an old booth. The pie had a great crust but was too heavy on the sauce and light on flavor.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza
Not a big fan of the pizza or the service. Unable to sit inside and eat. Can't buy slices just the entire pie. Worth trying but I won't go back
Atmosphere: 2
Food: 3
Service: 2
Great pizza, but the service wasn't good. They didn't offer dine in service, there was no cash register, and the lady taking my order was kind of mean. If you're willing to deal with all that for good pizza, I suggest it!
Atmosphere: 1
Food: 5
Service: 2
Best White Garlic Pie anywhere!!
Atmosphere: 5
Food: 5
Service: 5
Update, 7 years later. All things come to an end, and the only thing that's constant is entropy. Totonno's is now open only on weekends, and only as take-out. You cannot eat inside. After a 100 years in operation, it's clear that the end is nigh. This is doubly sad since the pizza is still amazing. So, get here while you still can.
Best pizza in NYC. No discussion.
"If you watched a show, like I did—‘Somebody Feed Phil’ on Netflix—and you wanted to experience it firsthand, prompting you to visit this place, you made a ‘glamorous mistake.’ At first, I felt angry and then very disappointed, but as the place grew on me, I started to feel the ambiance, almost as if I were looking at a painting.
It was no longer about the food; it was about experiencing what we always run away from. No matter how great you were, time can change everything. The glamorous people you see on TV could be sitting in a broken booth, taking orders, and getting frustrated with every ring of the phone.
The place is a wreck; it’s not for food, it’s just another roadside eating joint. You can’t sit inside and eat; if you’re not local, I wouldn’t recommend going there at all. I took an Uber to this place at four times the cost of the food and had to stand outside to eat this pizza.
If you love to see a part of history, go there. If you have an arrogant boss or colleague, take them there; show them that power and greatness don’t last forever."
Atmosphere: 1
Food: 2
Service: 2
If they had an option for zero stars I would put that. Terrible service. Anytime me and my mother try to order pizza from here, they turn us away. For example, they cancelled my order today due to an "emergency" when I quite literally saw 5 people walking out of there with slices. I don't know what their issue is with me or my family but it is ridiculous. And not to mention, we live right up the block from them for years. I'm not sure if it is a racial issue because my family is spanish, but something has to give. Very upsetting.
Atmosphere: 1
Service: 1
What a scam. This is a frozen pizza factory that puts out a few “fresh” pies at crazy costs for people who have heard the hype. There is no such thing as bad pizza, but this doesn’t live up to the press.
Atmosphere: 1
Food: 3
Service: 1
Not the friendly person. No indoor seating only one size
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Totonno's White Pizza
Still one of the best in NYC but take out only means the pie goes in a box where it loses some of that amazing texture you get when eating it right of the oven brought to your table fresh and hot. I fear those days are gone. It was kind of sad picking up our pies with all the old tables and chairs stacked in the corner. Different times for the place that was always my NYC favorite.
Restaurantji Recommends
The pizza is made perfectly. the slice is thin and soft cheese and delicious sauce, no hanging cheese.
Atmosphere: 5
Food: 5
Service: 5
Nothing better I come from
Food: 5
Recommended dishes: Tontonno's Traditional Pizza
We went to celebrate a special day. They only do take out & delivery. Pizz was good anyway.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Tontonno's Traditional Pizza
Pizza was pretty good. Not worth the hype. Above average at best.
Service was terrible; Rude and slow. If you're okay with tap water you have to get it yourself from a sink in the back that doubles as the sink people wash their hands with after the restroom.
Atmosphere: 1
Food: 3
Service: 1
The best Pizza in NYC! A real coal fired oven! Family run and operated since they opened!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Totonno's White Pizza, Sausage
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