Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
1759 Sheridan Dr, Tonawanda
(716) 874-1074
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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I was told that I would not be able to order quesadillas in the restaurant. They are only able to be ordered online for pick up. This is absurd. If you don’t want to make this entree anymore, take it off the menu! Post it everywhere so people are not wasting paying customer’s time.
Arrived at 7:15 pm and was told that there would be a 5 minute wait for “regular” chicken and a 15 minute wait for Al pastor chicken. My son and friend both wanted chicken and I wanted to try the advertised Al pastor chicken since it would only be an additional 10 minutes said I would wait. After 20 minutes the plain chicken was finished everyone else ordered and then ate and I was told it would be an additional 10 for the Al pastor chicken. I did not get my food until after...read full review
Along with another completely wrong entree…
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers a mixed dining experience. The staff can be friendly, energetic, and enthusiastic, serving fresh and amazing food, including the recommended chicken quesadilla. However, some customers have experienced issues with unclear pricing, lukewarm food, and poor restaurant maintenance, leading to a questionable return.
Customers appreciate the variety of options, such as the burrito bowl with chicken, white or brown rice, corn, green peppers and onions, medium sauce, sour cream, queso, shredded mozzarella cheese, and guacamole. The portions can be inconsistent, with some customers receiving significantly less food than expected. Additionally, there have been instances of incorrect orders and poor customer service, with calls going unanswered.