The bread they served me was burnt. I get bread burns sometimes but I don’t understand why they just don’t do it again and replace it. I love Jims but this place is not great at all. Please check your food before you go.
Atmosphere: 2
Food: 1
Service: 3
Jeremy Hey
Ok so I don't usually write bad reviews, but this was unacceptable! I got home from being out of town at 3:00 a.m. and was starving. Besides McDonald's, Jim's was the only option. Back in the day when I used to drink alcohol, I'd get a 4:00 a.m. sub and it was alright. Anyways I ordered a Jim's Blue, basically just a half chicken finger sub with blue cheese and small fries. Ok, the sub was ICE COLD - so strange - bc the chicken fingers were crispy but the entire sandwich felt like it just came out of the freezer. Their fries are usually good - these tasted old and had maybe the slightest bit of warmth to them - old gross disgusting fries. How are you going to serve me a hot sub literally cold as ice cubes? There was also a handful of onions on this sub, an obscene amount of onions on the sub which i had to remove - gross, learn proportions. It was beyond terrible. Listen, I get this place is for drunk college kids and for ppl who go out when they need a bite after they're wasted. But even if I was annihilated, seeing doubles and unable to walk in a straight line - this sub would still have been trash and disappointing - this sub seriously was sub-par for Buffalo standards. I was so hungry and just wanted something decent to eat after being on road for hours. I will never return to this establishment.
Atmosphere: 1
Food: 1
Service: 3
MD “EMRAN” HOSSAIN
Order the food and my family was with me, told them they need to use the restroom, employee replied, knock the door, then I did and told them it's locked. He said keys doesn't work. Now I wonder why this location has the lowest reviews. Corporate please take this action
Atmosphere: 3
Food: 3
Service: 1
Emmett Oneill
Great food and great people
Atmosphere: 5
Food: 5
Service: 5
Eddie Rodriguez
Every time I visit Buffalo, I have to get a steak hoagie from Jims. They're mad good. I worked there back in 2021. The food was good then and still is good. The chicken finger subs are mad good too.
Alex Hoehn
Dude waiting 40 minutes for food is ridiculous
Atmosphere: 1
Food: 5
Service: 1
George
If they use fresher lettuce, I'd have no complaints.
Dylan Fisher
Looked around the building as I was waiting for someone to come to the counter and as the employee came up he said “so you just stare at the people making your food?”
Love Jim's steakout they are my go to place for lots of good grub food. The steak taco is delicious and I like the steak hoagie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Sub, Fries
Genisis Greene
Manager was very rude and denied my service dog. I went in to use the ATM and she continued to say “No Animals” and I tried to explain that he was a service animal for my seizures. That was very rude.
Anthony Valdez
Theybe Killin it, bra best food n buffalo. The service was good and cooks mad funny.
The bread they served me was burnt. I get bread burns sometimes but I don’t understand why they just don’t do it again and replace it. I love Jims but this place is not great at all. Please check your food before you go.
Atmosphere: 2
Food: 1
Service: 3
Ok so I don't usually write bad reviews, but this was unacceptable! I got home from being out of town at 3:00 a.m. and was starving. Besides McDonald's, Jim's was the only option. Back in the day when I used to drink alcohol, I'd get a 4:00 a.m. sub and it was alright. Anyways I ordered a Jim's Blue, basically just a half chicken finger sub with blue cheese and small fries. Ok, the sub was ICE COLD - so strange - bc the chicken fingers were crispy but the entire sandwich felt like it just came out of the freezer. Their fries are usually good - these tasted old and had maybe the slightest bit of warmth to them - old gross disgusting fries. How are you going to serve me a hot sub literally cold as ice cubes? There was also a handful of onions on this sub, an obscene amount of onions on the sub which i had to remove - gross, learn proportions. It was beyond terrible. Listen, I get this place is for drunk college kids and for ppl who go out when they need a bite after they're wasted. But even if I was annihilated, seeing doubles and unable to walk in a straight line - this sub would still have been trash and disappointing - this sub seriously was sub-par for Buffalo standards. I was so hungry and just wanted something decent to eat after being on road for hours. I will never return to this establishment.
Atmosphere: 1
Food: 1
Service: 3
Order the food and my family was with me, told them they need to use the restroom, employee replied, knock the door, then I did and told them it's locked. He said keys doesn't work. Now I wonder why this location has the lowest reviews. Corporate please take this action
Atmosphere: 3
Food: 3
Service: 1
Great food and great people
Atmosphere: 5
Food: 5
Service: 5
Every time I visit Buffalo, I have to get a steak hoagie from Jims. They're mad good. I worked there back in 2021. The food was good then and still is good. The chicken finger subs are mad good too.
Dude waiting 40 minutes for food is ridiculous
Atmosphere: 1
Food: 5
Service: 1
If they use fresher lettuce, I'd have no complaints.
Looked around the building as I was waiting for someone to come to the counter and as the employee came up he said “so you just stare at the people making your food?”
Great food, terrible service
I love Jim's
People are attentive and food is amazing.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the better Jim's in
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sub
Very dirty and staff isn't as they once we're! On the positive side, food was served quickly!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fries, Chicken Finger Sub, Sweet Potato Fries
Love Jim's steakout they are my go to place for lots of good grub food. The steak taco is delicious and I like the steak hoagie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Sub, Fries
Manager was very rude and denied my service dog. I went in to use the ATM and she continued to say “No Animals” and I tried to explain that he was a service animal for my seizures. That was very rude.
Theybe Killin it, bra best food n buffalo. The service was good and cooks mad funny.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
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