McDonald's

4987 Transit Rd, Williamsville
(716) 204-0089

Recent Reviews

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jaiden rutkowski

messed up my entire and had the wrong sauce on my burger which I AM ALLERGIC TO AND PAID EXTRA FOR A DIFFERENT SAUCE and didn’t give me my fry or my chicken nuggets and even my sauce for the nuggets then tried calling and they sent to voicemail 5 times and i can’t go back because i don’t have transportation which is completely not fair!! i shouldn’t have to pay money for food that I DID NOT WANT AND CANT HAVE!!!! worst mcdonald’s i’ve ever been to

Atmosphere: 1

Food: 1

Service: 1

Jorden

Literally gave me the wrong food and won’t answer the phone

Alec Preble

This should be 0 stars. Only McDonalds with a playplace in 20 miles. It's the middle of winter and there is no heat. Are you trying to get kids sick? No soft drinks either with no good explanation. We were instructed to take a table tent and wait for our food, only to have our food get cold at the front. Is there no oversight to provide a safe and inviting atmosphere? Is this McDonald's only open because it is on a busy road and doesn't have to care about customer service?

Atmosphere: 1

Food: 1

Service: 1

Joshua Gareau

Everybody walking at a snail pace been waiting for my food for about 30 minutes now this is not fast food this is pathetic.

Atmosphere: 1

Food: 1

Service: 1

Sibbie Walters

Maybe if they hired people who would actually ring people out right and listen and then not argue when you try to explain. What a waste of time and money this one sucks

Service: 1

Brad Empson

Pretty cool, made fresh batch of fries

Atmosphere: 5

Food: 5

Service: 5

Kristin Mancuso

Never go to McDonald's because it's a cesspool. Out of the blue, I really want a diet coke so decide to swing through. I ordered a 4 piece nugget. Get home and inside my 4 piece nugget box is a freaking sausage pattie. By itself. Crammed into the box. What in actual hell is going on over there.

Lewlew

Went there for DoorDash and kids told me they closed they not taking orders they not doing anything for customers . I hope manger fires him. It was a night shifter apparently he runs in the back when seeing people . Find a new worker! Bad customer service everything was closed lying about being 24hr

Atmosphere: 1

Food: 1

Service: 1

richard bull

This is like the only McD's play place in the area... This place is ALWAYS understaffed...and therefore the atmosphere suffers.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Chicken Mcnuggets, Cheeseburger

Daniel Stevens

Waited more than 30mins for a MCDONALDS!!!

Amanda Beyer

Why is the wait so long, horrible

Brett Hagler

Every employee wearing a white shirt at this location today needs to find a job they're actually good at. This service hear is horrible.

Service: 1

rowwn

I ordered here a few times in the drive thru and they always add or remove things! And if I ask for ranch they always give me the wrong sauce, forget to do simple things like remove mayonnaise or add lettuce. The works are so unprofessional and rude and even tried to pretend they were closed on of the times I went through the drive thru at night. I called to ask how much a McChicken was, since I couldn't find it on their website. The lady who answered told me she "couldn't check", so I asked if it said somewhere on the menu and she got mad and hung up on me!

Atmosphere: 1

Food: 1

Service: 1

Sal B

Very friendly.

Atmosphere: 5

Food: 5

Service: 5

Ashley Williams

Great place to take the kids and play

Atmosphere: 5

Food: 5

Service: 2

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