Panera Bread

3701 McKinley Pkwy Suite 1094, Buffalo
(716) 824-0585

Recent Reviews

Chris Kowalski

They need to close, PERMANTLY!

Eric Frey

Don’t order delivery, ordered 2 bread bowls and a cold brew coffee. Neither of the bread bowls came with the bread bowl and instead they sent small portions of Mac and cheese, and the cold brew coffee was basically water with whipped cream in it.

Pamela DiNicola formerly Smith

Wow this place is amazing. The food is superb. I really enjoyed being there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Cookie Varieties, Panera Broccoli Cheddar Bread Bowl, Panera Grilled Cheese and Tomato Soup You Pick 2, New Bacon Avocado Sourdough Melt, Chicken Noodle, Broccoli Cheddar Soup - Group

Brandy Uncapher

The Chicken soup was luke warm and very little soup for a bowl of soup and the bread was hard to bite into and they wouldn't give us fresh soft bread and the sandwich was hard to bite into and we should of got our money back.

Atmosphere: 1

Food: 1

Service: 4

GLaDOS

From the moment I step into Panera, the warm and inviting atmosphere sets the stage for a delightful experience. But it’s the exceptional service, especially from an employee named Katrina, that truly makes each visit memorable. Katrina’s consistent greeting with a cheerful “Hi!” immediately brightens my day. Her smile isn’t just a gesture; it’s a genuine reflection of the friendly and positive vibe that Panera prides itself on.Katrina’s eagerness to assist, whether it’s helping with menu choices or ensuring a quick and efficient service, shows her dedication and professionalism. Her attentiveness to customer needs and her ability to make everyone feel welcomed is a rarity in customer service today. She remembers regular customers and makes new ones feel like they’re part of the Panera family.The food, as always, is fresh and delicious. But it’s the staff, led by Katrina’s exemplary service, that sets this Panera apart. It’s not just a place to grab a bite; it’s a warm, welcoming space where you’re guaranteed a smile and top-notch service, thanks to Katrina and the team.Thank you, Katrina, for making every visit to Panera an absolute pleasure. Your hard work and dedication haven’t gone unnoticed, and it’s employees like you who keep me coming back for more! Keep up the amazing work!

Atmosphere: 5

Food: 5

Service: 5

Nichole Blackburn

Good was the same as expected. I never have issues with the food.. but the restaurant itself was a disaster. I’ve never seen a Panera so dirty ever.. garbages were full and they were telling people to just stack it and they’d take care of it. No napkins in the place as no one was restocking. A lot of workers but no one really taking care of the cleaning.. hopefully they figure it out

Atmosphere: 1

Food: 4

Service: 4

Aaron C. Brewster

My 6 year old enjoyed his grilled cheese with turkey.

Atmosphere: 5

Food: 5

Service: 5

James Santos

Pretty disappointed. Back to back express orders, we add chicken to our salads for a significant costs. And back to back times, they leave out the chicken but still charge us the additional cost. Now every time moving forward, so I need to unpack our order, double check every item even tho the receipt’s attached has all the items we ordered as listed. That’s the point of an express order, so we can get our exact order at an express service. Plus I always leave a tip. Again, it’s disappointing.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: French Baguette

Robert James, Jr.

Typical Panera, it got super busy around five, six, pm. So I'd get there before that. There are touch screens to order on if you prefer. It seemed quicker then dealing with a person as there was no line for that option. The food was good. ~Would return.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Panera Smokey Buffalo Chicken Toasted Baguette and Southwest Caesar Salad You Pick 2

Alyssa Ernewein

So, my boyfriend ordered a chicken sandwich and I ordered mac and cheese.His sandwich barely had any chicken on it and he couldn’t taste anything but the bread.And my mac and cheese was hot on top but cold on the bottom.For $30 (from a self check out computer), you’d expect a decent meal.That was decently pathetic.For $30, I’ll save my money and never return.

Atmosphere: 2

Food: 1

Service: 1

Madeline Jurusik

My boyfriend and I always come here whenever we want panera! Last visit the girl who took care of us was so sweet and gave us wonderful customer service, I wish I knew her name so I could leave it here!

Atmosphere: 5

Food: 5

Service: 5

Tina Privitera

I come here all the time. I like the food but today the whole place looked dirty when I went to find a table. I worked at restaurants and that’s the first thing I notice.

Atmosphere: 1

Dawson Hoover

They have such Good

Atmosphere: 3

Food: 5

Service: 5

Joann Horrigan

There was hardly any chicken salad on my sandwich, ridiculous for the price.

Dianne Barr

Breakfast sandwich and coffee were

Atmosphere: 4

Food: 5

Service: 4

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