Why do you have to call to make reservations when the restaurant is empty???? And why after making reservations on a Thursday is the restaurant closed when you get there on Friday??? Don’t waste your time there
Service: 1
Denise Taylor
Went to this restaurant in the early 90s it was really good went back today the food was horrible I felt maybe because I was black 🖤 that's okay I will never patronize this place again
Atmosphere: 1
Food: 1
Service: 1
guy zaczek
This place is great. A small authentic Italian neighborhood restaurant that makes their dishes from scratch. This was my first visit and I will be back.
Atmosphere: 5
Food: 5
Service: 5
Andrew Schalck
This once-iconic Italian restaurant is a shadow of its former self. From the moment we arrived, the experience felt awkward—there was no sign indicating whether we should seat ourselves, and we were left unsure if we should order at the counter or at our table. The homemade bread that used to be a highlight is gone, and the sauce, meatballs, and noodles had an unappealing taste.
The staff situation was also concerning. There were only two employees: an older gentleman who appeared to be both cooking and waiting tables, and a younger woman who seemed disinterested in her work. She spent most of her time refilling her large Tim Hortons cup with fountain soda while our glasses remained empty—perhaps she was the owner? I genuinely felt for the older gentleman, who was clearly doing the work of four people.
To top it off, the restaurant was uncomfortably hot, with a digital thermostat reading 82 degrees. Eating while sweating is never a pleasant experience!
R.I.P to the Santasiero’s that we once knew!
Atmosphere: 1
Food: 1
Service: 1
Laurie Ann
the best sauce anywhere.
Glenaida Mercado
I hate to write this review because I love local businesses with history, but unfortunately the food is over priced and tasted really bad.
My bf doesn't eat red sauce so I asked if they had another sauce. They said theh had a garlic oil. I ordered a chicken parm. It was $16. My bfs noodles with plain garlic oil and a piece of breaded chicken cost more than my chix parm because they charged the items a la carte. He was so annoyed with how plain it was. He ended up adding a bunch of things to make it edible.
My chicken parm looked delicious but the sauce was not good. The cheese was r really burnt in some places and chicken patty was just so plain and soggy with cold noodles. It was really disappointing especially when all the signs say homemade and then to have a really low quality soggy chicken patty. Im grateful I didn't get the eggplant parm because if that was a frozen patty too I would cry.
My son got a meatball bomber. This kid is a vacuum he couldnt eat more than 3 bites. He said it tasted like cardboard. The total of our 3 meals was $55 and I dont know if we will be able to finish them. I hope they are able to revamp the resturaunt as I know it used to be a pillar of this community. Unfortunately, I wish I just went to Chefs.
Atmosphere: 2
Food: 1
Service: 3
Grace Perczynski
Had reservations for 12:30, arrived at 12:10, seated us. No one in the room, just us 4 The server did not work there, just helping out Ordered 4 beers, received them in about 10 minutes or so We each ordered chicken parmigiana, took 30 minutes Covered with a lot of cheese, spaghetti was barely warm, not too much sauce, breading on chicken was soggy While waiting for our food, we ordered 4 more beers, waited again, went up to bar to check on them, sitting on the bar already opened Understandable help is hard to find, but not a pleasant experience at all
Atmosphere: 2
Food: 3
Service: 2
Craig Ellsworth
I last went there years ago. It was a Jamie place. Now you must have a reservation for one of the scattered tables. On a weeknight yet.
Atmosphere: 1
Food: 1
Service: 1
Michael Nemeth
I hate to write this review. The soul of this place is gone like the crowds that used to pack the house. Along with the best restaurant meatballs I ever had. It’s bad now; The food, service and atmosphere are all sub-par. It’s no longer a destination restaurant.
The meatballs flavor is off tasting more like store-bought than fresh made. The veggie lasagna was less impressive. The chicken parm was good but the noodles they were served on tasted like a cleaner of some kind.
Another review wished this place dead, he needn’t worry; From my experience, this place is well under way.
Atmosphere: 1
Food: 1
Service: 1
Bonnie A
My favorite place, with the only real pasta fasola!
Ordered the full chicken parm. It was cold.but The food did taste descent. The sauce is classic Italian. Delicious. The pasta fagioli is uniquely done.. The shells taste like frozen shells. The cheese they use is my favorite so they got that. But the service… they didn’t even know I called in and put an order. Overall will I eat there again….? Maybe… i guess it depends on the mood I’m in. But for the price is the most impressive. Dinner that could feed 3 only cost 50$ . So decent food on a budget.
Atmosphere: 1
Food: 3
Service: 1
Mike Bags
We stopped in to Santasieros to pickup some pasta fasoola to share with my son and daughter-in-law. They had never had it. It was fantastic as usual and the service was prompt and polite. We need to get there more often. You should too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pasta Fazool
Martin Bednarek
Food is very good. The owner and staff are charming Buffalo characters. Sometimes they are severely understaffed. Do yourself a favor and make a reservation so they know how to plan. The delicious food will make it worthwhile.
Atmosphere: 3
Food: 5
Service: 4
Joe Pellitieri
Visited santasieros today for the first time since covid and their ridiculous reservations for lunch policy. Used to eat here once a week. Please go out of business and stop destroying the legacy of what was once one of the greatest of buffalo restaurants. Nothing tastes how it used to and I am sad and angry that I ruined the great memories of one of my all time favorite restaurants.
Atmosphere: 1
Food: 1
Service: 1
A-dubs
Take out only. Requires reservations to dine in. But all in all a great spot with authentic Italian eats!!
Why do you have to call to make reservations when the restaurant is empty???? And why after making reservations on a Thursday is the restaurant closed when you get there on Friday??? Don’t waste your time there
Service: 1
Went to this restaurant in the early 90s it was really good went back today the food was horrible I felt maybe because I was black 🖤 that's okay I will never patronize this place again
Atmosphere: 1
Food: 1
Service: 1
This place is great. A small authentic Italian neighborhood restaurant that makes their dishes from scratch. This was my first visit and I will be back.
Atmosphere: 5
Food: 5
Service: 5
This once-iconic Italian restaurant is a shadow of its former self. From the moment we arrived, the experience felt awkward—there was no sign indicating whether we should seat ourselves, and we were left unsure if we should order at the counter or at our table. The homemade bread that used to be a highlight is gone, and the sauce, meatballs, and noodles had an unappealing taste.
The staff situation was also concerning. There were only two employees: an older gentleman who appeared to be both cooking and waiting tables, and a younger woman who seemed disinterested in her work. She spent most of her time refilling her large Tim Hortons cup with fountain soda while our glasses remained empty—perhaps she was the owner? I genuinely felt for the older gentleman, who was clearly doing the work of four people.
To top it off, the restaurant was uncomfortably hot, with a digital thermostat reading 82 degrees. Eating while sweating is never a pleasant experience!
R.I.P to the Santasiero’s that we once knew!
Atmosphere: 1
Food: 1
Service: 1
the best sauce anywhere.
I hate to write this review because I love local businesses with history, but unfortunately the food is over priced and tasted really bad.
My bf doesn't eat red sauce so I asked if they had another sauce. They said theh had a garlic oil. I ordered a chicken parm. It was $16. My bfs noodles with plain garlic oil and a piece of breaded chicken cost more than my chix parm because they charged the items a la carte. He was so annoyed with how plain it was. He ended up adding a bunch of things to make it edible.
My chicken parm looked delicious but the sauce was not good. The cheese was r really burnt in some places and chicken patty was just so plain and soggy with cold noodles. It was really disappointing especially when all the signs say homemade and then to have a really low quality soggy chicken patty. Im grateful I didn't get the eggplant parm because if that was a frozen patty too I would cry.
My son got a meatball bomber. This kid is a vacuum he couldnt eat more than 3 bites. He said it tasted like cardboard. The total of our 3 meals was $55 and I dont know if we will be able to finish them. I hope they are able to revamp the resturaunt as I know it used to be a pillar of this community. Unfortunately, I wish I just went to Chefs.
Atmosphere: 2
Food: 1
Service: 3
Had reservations for 12:30, arrived at 12:10, seated us. No one in the room, just us 4
The server did not work there, just helping out
Ordered 4 beers, received them in about 10 minutes or so
We each ordered chicken parmigiana, took 30 minutes
Covered with a lot of cheese, spaghetti was barely warm, not too much sauce, breading on chicken was soggy
While waiting for our food, we ordered 4 more beers, waited again, went up to bar to check on them, sitting on the bar already opened
Understandable help is hard to find, but not a pleasant experience at all
Atmosphere: 2
Food: 3
Service: 2
I last went there years ago. It was a Jamie place. Now you must have a reservation for one of the scattered tables. On a weeknight yet.
Atmosphere: 1
Food: 1
Service: 1
I hate to write this review. The soul of this place is gone like the crowds that used to pack the house. Along with the best restaurant meatballs I ever had. It’s bad now; The food, service and atmosphere are all sub-par. It’s no longer a destination restaurant.
The meatballs flavor is off tasting more like store-bought than fresh made. The veggie lasagna was less impressive. The chicken parm was good but the noodles they were served on tasted like a cleaner of some kind.
Another review wished this place dead, he needn’t worry; From my experience, this place is well under way.
Atmosphere: 1
Food: 1
Service: 1
My favorite place, with the only real pasta fasola!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered the full chicken parm. It was cold.but The food did taste descent. The sauce is classic Italian. Delicious. The pasta fagioli is uniquely done.. The shells taste like frozen shells. The cheese they use is my favorite so they got that. But the service… they didn’t even know I called in and put an order. Overall will I eat there again….? Maybe… i guess it depends on the mood I’m in. But for the price is the most impressive. Dinner that could feed 3 only cost 50$ . So decent food on a budget.
Atmosphere: 1
Food: 3
Service: 1
We stopped in to Santasieros to pickup some pasta fasoola to share with my son and daughter-in-law. They had never had it.
It was fantastic as usual and the service was prompt and polite.
We need to get there more often.
You should too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pasta Fazool
Food is very good. The owner and staff are charming Buffalo characters. Sometimes they are severely understaffed. Do yourself a favor and make a reservation so they know how to plan. The delicious food will make it worthwhile.
Atmosphere: 3
Food: 5
Service: 4
Visited santasieros today for the first time since covid and their ridiculous reservations for lunch policy. Used to eat here once a week. Please go out of business and stop destroying the legacy of what was once one of the greatest of buffalo restaurants. Nothing tastes how it used to and I am sad and angry that I ruined the great memories of one of my all time favorite restaurants.
Atmosphere: 1
Food: 1
Service: 1
Take out only. Requires reservations to dine in. But all in all a great spot with authentic Italian eats!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: On Italian with Gravy
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