People’s are so unfriendly and unwelcoming. I was the only one person in the line had to wait so long even everyone was looking at me but not asking anything that why i am waiting for? It was not busy hours they were pretending that they are busy.. so sad. Hope someone takes care of that. This is not free food people paying for that.
Atmosphere: 1
Food: 3
Service: 1
Charlene Rotella
It takes forever to get anything even if you place a mobile order. They accept mobile orders for things they don't have and leave you waiting there forever.
Atmosphere: 3
Food: 3
Service: 1
Greg Catlin
They barely have a third of the advertised food available at the location. When the location was opened in the hospital lobby, they had ever item that a regular store has...not anymore. The current manager doesn't want to order and offer the full menu. It's a running joke with one of their employees that I ask what they have rather than ask for what I want....
Someone in Upper management needs to address the issues or move out and let a credible company come in.
Atmosphere: 1
Food: 1
Service: 1
TASHIRA OSORIO
Workers are on the phone,while preparing food. They dont have many thing available
Atmosphere: 1
Food: 1
Service: 1
Joe
Worse customer experience I’ve had in a long time. It’s like they recruited the rudest workers in Western New York but if that was the goal I’d call it a success. I tried to order a dozen donuts and they said shouted “no” at me. Then I had to wait 5 minutes to be waited on as the girl just stood at the register texting on her phone. Definitely won’t be back, I would not want to inconvenience the workers by making them do their job.
Atmosphere: 1
Food: 1
Service: 1
Pamela Woestendiek
Employees shouting at each other, arguing. Terrible
Atmosphere: 1
Food: 4
Service: 1
Amanda Coghlan
Doesn’t even deserve one star!!! Horrible service, and slow preparing food!! Just horrible there!!! Please get new staff or train them properly!!!! 😡
Atmosphere: 1
Food: 1
Service: 1
Joe slowDSM
How do you stop making food 2 hours prior to close, in a hospital, with hundreds of patients and staff.
It is time for an overhaul of employees, starting at the top.
Atmosphere: 3
Food: 3
Service: 1
Main Uddin
I ordered 6 donuts and want 4 old fashioned plaid she say she can’t give me 4 old fashioned on the order also I buy every day same order. One day charge me some extra money she always bad with me, She don’t sale me 1/2 dozen time is 9:10am Wednesday
The woman who took care of me was amazing. I think her name was Ashley. I have never bought regular coffee in my life, only already flavored things, like cappuccinos. She suggested what to get and it was perfect. Despite being the only one able to do the cash register and make the food, she was doing a great job. She didn't let the pressure get to her.
Atmosphere: 5
Food: 5
Service: 5
soumiya Thayaparan
allways they're greeting the customer good and friendly staff .
Atmosphere: 5
Food: 5
Service: 5
Jarrett O’Brien
Wouldn’t know what the food tastes like. Watched employees make themselves food and laugh about not having certain items for sandwiches. When I asked for a sandwich 45 minutes before closing I was told they have no food. This afternoon I go to order food and people look at me and proceed to continue on as if I don’t exist. Ended up leaving empty handed once again. I see similar complaints over an extended period of time and nothing has been addressed. Way to go Tim hortons
Atmosphere: 1
Food: 1
Service: 1
MUJAMAL SMUJAMAL
It's very good
Sam Yaman
The only problem they have they close early There is people staff or patient in the building. They need coffee and Tim Hortons product.
People’s are so unfriendly and unwelcoming. I was the only one person in the line had to wait so long even everyone was looking at me but not asking anything that why i am waiting for? It was not busy hours they were pretending that they are busy.. so sad. Hope someone takes care of that. This is not free food people paying for that.
Atmosphere: 1
Food: 3
Service: 1
It takes forever to get anything even if you place a mobile order. They accept mobile orders for things they don't have and leave you waiting there forever.
Atmosphere: 3
Food: 3
Service: 1
They barely have a third of the advertised food available at the location.
When the location was opened in the hospital lobby, they had ever item that a regular store has...not anymore. The current manager doesn't want to order and offer the full menu. It's a running joke with one of their employees that I ask what they have rather than ask for what I want....
Someone in Upper management needs to address the issues or move out and let a credible company come in.
Atmosphere: 1
Food: 1
Service: 1
Workers are on the phone,while preparing food.
They dont have many thing available
Atmosphere: 1
Food: 1
Service: 1
Worse customer experience I’ve had in a long time. It’s like they recruited the rudest workers in Western New York but if that was the goal I’d call it a success. I tried to order a dozen donuts and they said shouted “no” at me. Then I had to wait 5 minutes to be waited on as the girl just stood at the register texting on her phone. Definitely won’t be back, I would not want to inconvenience the workers by making them do their job.
Atmosphere: 1
Food: 1
Service: 1
Employees shouting at each other, arguing. Terrible
Atmosphere: 1
Food: 4
Service: 1
Doesn’t even deserve one star!!! Horrible service, and slow preparing food!! Just horrible there!!! Please get new staff or train them properly!!!! 😡
Atmosphere: 1
Food: 1
Service: 1
How do you stop making food 2 hours prior to close, in a hospital, with hundreds of patients and staff.
It is time for an overhaul of employees, starting at the top.
Atmosphere: 3
Food: 3
Service: 1
I ordered 6 donuts and want 4 old fashioned plaid she say she can’t give me 4 old fashioned on the order also I buy every day same order. One day charge me some extra money she always bad with me, She don’t sale me 1/2 dozen time is 9:10am Wednesday
Atmosphere: 1
Service: 1
They are always out of coffee and food
Restaurantji Recommends
The woman who took care of me was amazing. I think her name was Ashley. I have never bought regular coffee in my life, only already flavored things, like cappuccinos. She suggested what to get and it was perfect. Despite being the only one able to do the cash register and make the food, she was doing a great job. She didn't let the pressure get to her.
Atmosphere: 5
Food: 5
Service: 5
allways they're greeting the customer good and friendly staff .
Atmosphere: 5
Food: 5
Service: 5
Wouldn’t know what the food tastes like. Watched employees make themselves food and laugh about not having certain items for sandwiches. When I asked for a sandwich 45 minutes before closing I was told they have no food. This afternoon I go to order food and people look at me and proceed to continue on as if I don’t exist. Ended up leaving empty handed once again. I see similar complaints over an extended period of time and nothing has been addressed. Way to go Tim hortons
Atmosphere: 1
Food: 1
Service: 1
It's very good
The only problem they have they close early
There is people staff or patient in the building. They need coffee and Tim Hortons product.
Atmosphere: 5
Food: 5
Service: 5
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