The place is really bad, they had to make my order 2 twice plus I asked for sauce on the side and I received almost nothing , for the drink they put like 4 pieces of strawberries. Never again !!!!
Sam Jones
Food is good Service is good only issue I have is there are a wraps that work the store and it's very hard because of the language barrier it's hard to understand them at times they don't speak good English
Very bad service, they always getting orders wrong, taking forever to prepare orders and very unprofessional and the employees got attitude very disrespectful attitude.
Atmosphere: 1
Food: 1
Service: 1
Justine Ryans
If I could rate this place 0 I would. They cannot speak any english, which I do not mind, but if you can’t understand what im asking for then it’s a problem. Ordered $30 worth of food for EVERYTHING to be wrong, when I called they continued to ask my name and make excuses instead of explain why the hell I was missing everything and things were wrong. Do NOT go to this location, I’ve worked at Tim Hortons and there is no excuse for this bullshit. The people who work here are very ignorant and don’t care.
Atmosphere: 1
Food: 1
Service: 1
Peth 112
They are best customer service they are fast
Atmosphere: 5
Food: 5
Service: 5
Amaryllis Renee
Ordered a Latte and Decaf coffee. Both were suppose to be hot and both were barely warm. When I said something the lady at the window just kept going “oh, you want it cold” “when I handed it, it was very hot” (It wasn’t and coffee doesn’t suddenly cool after 5 seconds), I was told by manager if I wanted a hot coffee I would have to order a regular coffee.
Atmosphere: 1
Food: 1
Service: 1
Joseph Shovit
Making a cup of coffee to many is an artform. To me, I just want caffeine, and I rarely care about the taste.
Even after adding some of my SO's flavored creamer at home, the coffee was still just absolutely terrible. Indeed it was fresh, but so are the steamers on my lawn after I let out my dogs.
Puzzled still what they did to the beans to get them so acidic, but there are bigger questions in life, like why does this location allow addicts to accost people in the drivethru? Baffling. Simply baffling.
Atmosphere: 1
Food: 1
Service: 1
J W
Making a cup of coffee to many is an artform. To me, I just want caffeine, and I rarely care about the taste.
Even after adding some of my SO's flavored creamer at home, the coffee was still just absolutely terrible. Indeed it was fresh, but so are the steamers on my lawn after I let out my dogs.
Puzzled still what they did to the beans to get them so acidic, but there are bigger questions in life, like why does this location allow addicts to accost people in the drivethru? Baffling. Simply baffling.
Atmosphere: 1
Food: 1
Service: 1
raeshon dunbar
Im from Florida and had no idea what a Tim Hortons even was. When i went inside i had tons of wuestions on what was good and what was most popular. A great lady named SHAMEEM helped me out and actually took the time tos help me pick something that would be good to me. Fast forward, i am there everyday for a Iced Cap and a boston creme donut 😏
You're better off eating a jimmy dean's breakfast sandwich look at where the mayo is placed
Atmosphere: 2
Food: 2
Service: 3
Justin Sanchez
We sent an intern to get food for 7 people. The order was messed up and sent back to us incomplete, not once but twice. Absolutely incompetent. I reached out for a refund for the food we didn't receive and they were unable to help, telling us to come back to the store when I was unable to. Online support was equally unhelpful and just told me to contact the store. I'm out over $40 of food and with unhappy workers. Never visiting this Tim Hortons or any other again. Miserable experience.
Atmosphere: 1
Food: 1
Service: 1
Moinul Haque
Bunch of idiots working here
Atmosphere: 1
Food: 1
Service: 1
Trionna Williams
There is not Follow up with customer complaints. Also staffing and customer service is terrible!
Atmosphere: 1
Food: 1
Service: 1
Samantha Nicole
I’ve been coming here nearly every day for months, and I got used to the lackluster customer service, as it’s clear the workers are overworked and English isn’t the first language for some of them. My orders were correct and service was quick, so it was fine to me.
However, twice in the past month, my debit card was charged twice for a single order. The first time the manager apologized and fixed it. However, the second time, a different supervisor wanted to see my bank statement for proof (ridiculous as is), but they then said I needed to come inside and I could do it “later”, as I was on my way to work. I won’t be returning after I get my refund, as I shouldn’t have to go there again and show my bank statement to resolve an issue that is their fault.
The place is really bad, they had to make my order 2 twice plus I asked for sauce on the side and I received almost nothing , for the drink they put like 4 pieces of strawberries. Never again !!!!
Food is good Service is good only issue I have is there are a wraps that work the store and it's very hard because of the language barrier it's hard to understand them at times they don't speak good English
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Doughnut, Sausage \u0026 Egg Flatbread Breakfast Panini
Great service, fast and courteous.
Atmosphere: 4
Food: 5
Service: 5
Very bad service, they always getting orders wrong, taking forever to prepare orders and very unprofessional and the employees got attitude very disrespectful attitude.
Atmosphere: 1
Food: 1
Service: 1
If I could rate this place 0 I would. They cannot speak any english, which I do not mind, but if you can’t understand what im asking for then it’s a problem. Ordered $30 worth of food for EVERYTHING to be wrong, when I called they continued to ask my name and make excuses instead of explain why the hell I was missing everything and things were wrong. Do NOT go to this location, I’ve worked at Tim Hortons and there is no excuse for this bullshit. The people who work here are very ignorant and don’t care.
Atmosphere: 1
Food: 1
Service: 1
They are best customer service they are fast
Atmosphere: 5
Food: 5
Service: 5
Ordered a Latte and Decaf coffee. Both were suppose to be hot and both were barely warm. When I said something the lady at the window just kept going “oh, you want it cold” “when I handed it, it was very hot” (It wasn’t and coffee doesn’t suddenly cool after 5 seconds), I was told by manager if I wanted a hot coffee I would have to order a regular coffee.
Atmosphere: 1
Food: 1
Service: 1
Making a cup of coffee to many is an artform. To me, I just want caffeine, and I rarely care about the taste.
Even after adding some of my SO's flavored creamer at home, the coffee was still just absolutely terrible. Indeed it was fresh, but so are the steamers on my lawn after I let out my dogs.
Puzzled still what they did to the beans to get them so acidic, but there are bigger questions in life, like why does this location allow addicts to accost people in the drivethru? Baffling. Simply baffling.
Atmosphere: 1
Food: 1
Service: 1
Making a cup of coffee to many is an artform. To me, I just want caffeine, and I rarely care about the taste.
Even after adding some of my SO's flavored creamer at home, the coffee was still just absolutely terrible. Indeed it was fresh, but so are the steamers on my lawn after I let out my dogs.
Puzzled still what they did to the beans to get them so acidic, but there are bigger questions in life, like why does this location allow addicts to accost people in the drivethru? Baffling. Simply baffling.
Atmosphere: 1
Food: 1
Service: 1
Im from Florida and had no idea what a Tim Hortons even was. When i went inside i had tons of wuestions on what was good and what was most popular. A great lady named SHAMEEM helped me out and actually took the time tos help me pick something that would be good to me. Fast forward, i am there everyday for a Iced Cap and a boston creme donut 😏
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You're better off eating a jimmy dean's breakfast sandwich look at where the mayo is placed
Atmosphere: 2
Food: 2
Service: 3
We sent an intern to get food for 7 people. The order was messed up and sent back to us incomplete, not once but twice. Absolutely incompetent. I reached out for a refund for the food we didn't receive and they were unable to help, telling us to come back to the store when I was unable to. Online support was equally unhelpful and just told me to contact the store. I'm out over $40 of food and with unhappy workers. Never visiting this Tim Hortons or any other again. Miserable experience.
Atmosphere: 1
Food: 1
Service: 1
Bunch of idiots working here
Atmosphere: 1
Food: 1
Service: 1
There is not Follow up with customer complaints. Also staffing and customer service is terrible!
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming here nearly every day for months, and I got used to the lackluster customer service, as it’s clear the workers are overworked and English isn’t the first language for some of them. My orders were correct and service was quick, so it was fine to me.
However, twice in the past month, my debit card was charged twice for a single order. The first time the manager apologized and fixed it. However, the second time, a different supervisor wanted to see my bank statement for proof (ridiculous as is), but they then said I needed to come inside and I could do it “later”, as I was on my way to work. I won’t be returning after I get my refund, as I shouldn’t have to go there again and show my bank statement to resolve an issue that is their fault.
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