Waldens
2040 Walden Ave, Cheektowaga
(716) 681-2400
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Recent Reviews
Staff were very friendly and helpful. Every staff member we encountered in the hallway were very friendly as well. I had read some of the other reviews and was nervous about the cleanliness, however, our room was very clean and with no odors or mildew that others have reported. The hotel needs updated and it appears they are trying to make some changes. I would definitely stay here again.
The room was huge and the bed was comfortable. The bathroom was not clean . I asked them to change the room but they rejected. As a guest they need to be more flexible with the customer needs and satisfaction. The hotel location is excellent and the restaurants were close by.
Good location for hotel. On center of lots of shops, restaurants, etc. Walking distance to big mall (Walden Galleria). However, was not impressed with maintenance of hotel. Rooms could use a little upgrade. Also the cleaning was somewhat subpar particularly given COVID. Also not a big fan of the quality of food of the in house restaurant. Pool closed due to covid. Staff was very nice and always very helpful. Not sure I would stay here again.
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