Burger King

U S 5 &, Muar St, Canandaigua
(585) 394-4038

Recent Reviews

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Reagan Patrowicz

Food and service at this Burger King are consistently subpar. Food is commonly lukewarm or cold. Service is generally pretty unfriendly. Much better locations in the area to choose from.

Food: 1

Service: 2

Alex M

Pulled in ay 10:30am no cars in drive thru...pulled up got told give them a minute. 5 min later I drove off. If you don't wanna answer and take my order than your loss. Wendy's and mcdonalds down street don't tell people wait and then completely forget they had a customer.

Atmosphere: 1

Food: 1

Service: 1

April Bray

Last night my family ordered food, some items being onion rings and cinnamon cheros . They both tasted like FISH. I'm allergic to fish so this being said I did have a reaction to this. I tried calling several times with no answer. Today we ordered food and didn't get 2 items and instead of the cinnamon cheros my daughter wanted to try again she got chicken fries and she ordered ranch with her other food and got chocolate syrup! Seriously do better people! You don't even deserve 1 star honestly.

Tek Wiz (Woody)

This is without a doubt one of the worst fast food restaurants I have ever been too.

I went through the drive through,made my order, went to first window. The fast food worker asked me what I ordered. So I told him. After 5 min he asked me again. So I re ordered everything. Food was ice cold. Drinks were wrong. Service was terrible.

Check out these 3 day old Mashed Mozzarella sticks. Coming to a Burger King near you :)

Atmosphere: 1

Food: 1

Service: 1

Jeffery Custer

Waited in the drive threw for almost 10 minutes then my cheese bites were cold same with fry’s and they forgot about my drinks crazy there was Olney 2 cars there

Atmosphere: 1

Food: 1

Service: 4

Recommended dishes: Whopper Patty, Whopper Jr Meal

Nikita Gee

Gave our order to someone else, waited 20 min for them to remake, order was incorrect once we finally got it and the onion rings as well as fries were all soggy. Doors and windows were absolutely disgusting.

Atmosphere: 1

Food: 1

Service: 1

Keri Rose

They don't even deserve one star. They told us that something that is on their menu in front of us was no longer there. All the drinks were out and the ones I weas able to get were at the end of the box because they all tasted awful. What BK doesn't have coke?? Restaurant was dirty and bathroom has a fowl smell and was also dirty. The staff seemed very put off because they were asked to do their jobs. And ignored us at first when we asked about the "unavailable" menu item. Over all, bad experience. Don't go here!
Also! I shoulda waited til we got our food to submit this! They gave us the wrong order. And it was all cold. WORST PLACE.
AND the employees are out in the parking lot smoking weed. No wonder nothing is done inside.

Jeffrey Cellini

Ordered Whopper Value meal ; no ice for soft drinks 🥤 lobby was clean; young lady at counter was friendly and polite;

Jeremy Rude

I ordered 3 burger's and a large onion ring. The onion rings were very cold, burn and hard as a rock. My sons burger was completely wrong. No other vehicles in the parking lot or parking lot so they definitely were not backed up, busy or under staffed.

Food: 1

Service: 1

Christian Mortensen

Have ordered multiple times over the last few months and every time my order has been messed up. I can usually get it fixed but tonight the store was closed by 8pm and I couldnt get anything fixed.

Atmosphere: 2

Food: 3

Service: 3

Mel Mel

Went through omw home from the hospital, took 20 minutes just to place my order despite the dining area being closed and there only being one car ahead of us, then the girl tried handing me all 4 meals shoved into one bag and falling out. Food isn't even warm. Better believe I'll be calling tomorrow morning for a refund.

Atmosphere: 1

Food: 1

Service: 1

Jackie Allaire

Burger was cold , ice maker didn’t work so drinks were warm It was terrible

Food: 1

Martin Hernandes

Food was cold, no ice for soda and employee rings order wrong. Worst burger king ever visited.

Atmosphere: 2

Food: 1

Service: 1

Dave Morrison

I it's burger king

Atmosphere: 2

Food: 2

Service: 2

Jake Bush

My food is always cold

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