Dunkin'

170 Eastern Blvd, Canandaigua
(585) 412-6233

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Recent Reviews

foods are great and it fit my personal like foods and drink! but I really big disappointed about thier service. when I ordered online and I was at 3 miles away from that dunkin. when I arrived my order not on stage for ready pick up. but there not busy and not many people in waiting/lobby. I saw my name tag beside stage. i try grab it but person grab it and told not allow reach behind stage and I told I was very sorry. then that person hold for 15 min same time I wait for my order....
Ordered an on the go order and ended up waiting in the drive through line for over 30 minutes. If we had not already paid on the app, we would have gone elsewhere. Unsure if there wasn't enough staff or just an overwhelming demand at the time. Food was good as always. Coffee was made to my preference.
Though the crew definitely makes your order correctly, although it can take 2-3x as long as it should.

Ensuring your employees are cross-trained and attentive is an easy way to rectify this.

Overall decent atmosphere and standardized products.

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