Delicious ice cream, big portions, reasonable prices!
JJ Rein
After asking to get a couple tastes before picking a flavor, we were told the company doesn't allow it. Given all the positive reviews, I decided to try a flavor I've liked at other ice cream stores but was disappointed when I tasted artificial flavor in my chocolate with brownie chunks. How disappointing that the price was over $5.00 for a single scoop of a poor quality product!
Alaena Loiacono
Stopped by as a first time customer to the company and the Canandaigua location, eager to try the dairy free peanut butter with chocolate cookies. It was the only Dairy Free flavor I saw on the board. I have a severe allergy with milk/dairy, so I was super excited to see a PB+Chocolate combo available. I walked up to the window, and asked to try a sample of it. I was told by the girl working there that they “dont do samples”. What? I felt that was completely unfair. Any ice cream should be available to try a small sample of, at any ice cream shop. Dairy free ice cream is hit or miss, and not offering a sample is poor business behavior. Either the girl was lazy, or the company is greedy enough to not want to loose a tenth of a penny of profits on a small sample. Very disappointed and wont be trying any other Scoops locations. I walked away empty handed.
Blair Mullen
the people who work here are awesome hard working kind people who care very much about their customers. Also, they have very big portions sizes which is awesome!!
Veronika D
One of the best Icecream places I’ve been! The flavors are so good
Olivia Zeitvogel
The ice was great, big portions! The staff was very respectful and polite!
BB C
Semisweet Sinphony tastes great. Very reasonably priced for the portion.
Trevor Stroud
I was sitting down enjoying my ice cream then I was disrupted by two employees telling me I didn’t pay enough mean while this is ten minutes after I payed already. Totally un professional and for some young kids times are Tough. They came up and stole my money from me even though I already payed do not recommend. Also I extremely dislike the one employee, she stands out.
Bradley Zeitvogel
The ice-cream here is amazing, the staff is so kind, and me an my family of five got our ice-cream writhing 2 minutes. I totally recommend!
wheezy Time
this is my favorite ice cream place. but also to dom and trevor below — i would just like to say i was also there and by no means were any of the employees rude or hurtful towards you in any way.
The staff here work very hard and efficiently! The ice cream is delicious and the customer service is great.
Dom
I was sitting here enjoying my icecream when these two employees verbally harassed my friend to pay them for his icecream even though he had already payed 10 minutes before. They proceeded to not let my friend finish his icecream unless he payed. I do not recommend this place unless you want to get scammed.
Lenny Zeitvogel
To Dom & Trevor below. I was literally standing behind you in line, and sat next to you at a table. The staff realized immediately that you were $1 short on your order. They approached you as soon as the line let up a bit. The girl who approached you was very friendly. In fact, she said it was fine if you didn't have another dollar, and she offered to pay it herself. Listening to you sit at a table mocking a bunch of teenager girls and then seeing you post pictures of them (minors) speaks to your character. Grow up.
Lee Corbin
Never had one bad experience there, the staff is always very kind and friendly. I personally know one of the staff members and she treats customers with the same kindness and generosity she treats her friends and family with and is the definition of a hard worker
Tosh P.
Phenomenal service, incredible flavors, irresponsibly large servings especially for kiddie cones. Pure summer! Cannot recommend enough. My children love the place and it has become synonymous with summer at the lake in our family. The staff are courteous, kind and incredibly family friendly!
Delicious ice cream, big portions, reasonable prices!
After asking to get a couple tastes before picking a flavor, we were told the company doesn't allow it. Given all the positive reviews, I decided to try a flavor I've liked at other ice cream stores but was disappointed when I tasted artificial flavor in my chocolate with brownie chunks. How disappointing that the price was over $5.00 for a single scoop of a poor quality product!
Stopped by as a first time customer to the company and the Canandaigua location, eager to try the dairy free peanut butter with chocolate cookies. It was the only Dairy Free flavor I saw on the board. I have a severe allergy with milk/dairy, so I was super excited to see a PB+Chocolate combo available. I walked up to the window, and asked to try a sample of it. I was told by the girl working there that they “dont do samples”. What? I felt that was completely unfair. Any ice cream should be available to try a small sample of, at any ice cream shop. Dairy free ice cream is hit or miss, and not offering a sample is poor business behavior. Either the girl was lazy, or the company is greedy enough to not want to loose a tenth of a penny of profits on a small sample. Very disappointed and wont be trying any other Scoops locations. I walked away empty handed.
the people who work here are awesome hard working kind people who care very much about their customers. Also, they have very big portions sizes which is awesome!!
One of the best Icecream places I’ve been! The flavors are so good
The ice was great, big portions! The staff was very respectful and polite!
Semisweet Sinphony tastes great. Very reasonably priced for the portion.
I was sitting down enjoying my ice cream then I was disrupted by two employees telling me I didn’t pay enough mean while this is ten minutes after I payed already. Totally un professional and for some young kids times are Tough. They came up and stole my money from me even though I already payed do not recommend. Also I extremely dislike the one employee, she stands out.
The ice-cream here is amazing, the staff is so kind, and me an my family of five got our ice-cream writhing 2 minutes. I totally recommend!
this is my favorite ice cream place. but also to dom and trevor below — i would just like to say i was also there and by no means were any of the employees rude or hurtful towards you in any way.
Restaurantji Recommends
The staff here work very hard and efficiently! The ice cream is delicious and the customer service is great.
I was sitting here enjoying my icecream when these two employees verbally harassed my friend to pay them for his icecream even though he had already payed 10 minutes before. They proceeded to not let my friend finish his icecream unless he payed. I do not recommend this place unless you want to get scammed.
To Dom & Trevor below. I was literally standing behind you in line, and sat next to you at a table. The staff realized immediately that you were $1 short on your order. They approached you as soon as the line let up a bit. The girl who approached you was very friendly. In fact, she said it was fine if you didn't have another dollar, and she offered to pay it herself. Listening to you sit at a table mocking a bunch of teenager girls and then seeing you post pictures of them (minors) speaks to your character. Grow up.
Never had one bad experience there, the staff is always very kind and friendly. I personally know one of the staff members and she treats customers with the same kindness and generosity she treats her friends and family with and is the definition of a hard worker
Phenomenal service, incredible flavors, irresponsibly large servings especially for kiddie cones. Pure summer! Cannot recommend enough. My children love the place and it has become synonymous with summer at the lake in our family. The staff are courteous, kind and incredibly family friendly!