Starbucks Coffee Company
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Starbucks Reviews
226 ratings
Share your opinion about Starbucks Coffee Company
I just wanna say that the people at this Starbucks are some of the friendliest kindest people I've ever met who truly being kindness and care to the food and environment they create
Great service
Awesome coffee
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
This Starbucks Coffee Company in Rochester is highly praised by customers for its excellent management and friendly staff. Many reviewers mention that it is one of the best-run locations, with a clean and organized store that has a positive energy. The store manager is frequently credited for setting a welcoming tone, leading the team with attentiveness and kindness, which results in good customer service and a fun drive-thru experience. The baristas are knowledgeable, caring, and consistent in making drinks, ensuring that orders are made quickly and correctly, although some mention minor issues like inconsistencies with drink preparation or wait times. Customers appreciate that they can enjoy their visit, not just grab coffee, making it an enjoyable place to stop by. However, there are occasional complaints about organization during special events like Red cup Day, or issues with drink temperature and presentation. One visitor noted a less favorable experience with warm pumpkin loaf and a long wait, while another described a loud environment and dry food. Despite these minor issues, the overall sentiment is positive, with many customers returning and recommending the location for its friendly service, good drinks, and welcoming atmosphere. The staff's cheerful attitude, even during busy times, adds to the overall pleasant experience at this Starbucks.