Location was closed due to a local water main brake. Too bad it was right next to some high speed charger which I needed to use. Should be back open by now.
Colleen Robson
I've been going to this Starbucks since it opened. Sometimes my drinks are perfect when I order light ice. Sometimes they pack as much ice that will possibly fit in the cup and then add more I swear š¤¦āāļø The employees are all very nice. I've never had any problems with any of them. I can honestly say, they are extremely unorganized on Red cup Day. Last year I ordered 4 holiday drinks in drive thru and thought they used the red cup for our drinks. When we realized we had all paper ones, I returned and went inside to get our 4 cups. This year we ordered 2 holiday drinks and I was given 1 red cup. Of all the other Starbucks around me, this is the only one that can't get the red cup day right. Maybe next year. š¤·āāļø
Atmosphere: 5
Food: 5
Service: 3
ED Brown
The wait times are insane but all else good. Last few times I have been. I've waited easily 15 minutes past my pickup time
Timothy Hale
Great ambiance and lively staff!!!
Atmosphere: 5
Food: 5
Service: 5
Lucienne Zevvy
You place a mobile order. It tell you it will be ready at 12:00. You show up at 12:04. The barista huffs and puffs about how they have to push your order through because it isnāt ready and you should have placed it sooner if you were going to show up at that time. This is a CONSTANT.
Atmosphere: 3
Food: 4
Service: 1
Sarah Thomas
Very friendly and helpful baristas and staff!
Atmosphere: 5
Food: 5
Service: 5
JessieJames
I have to say the waiting for my order seemed like a decade. Coffee was not as hot as it should be while my cup had much spilled over residue from a messy fill. Not what I expect from any Starbucks.
Atmosphere: 3
Food: 3
Service: 1
Vanessa King
The people are great & kind but they can never make My drink correctly. Even the base of the drink they messed up somehow. This is why I drive 15 the other direction to go to the one in Victor everyday. Truly one of the worst Starbucks Iāve been too & Iāve been to a lot.
Atmosphere: 2
Food: 1
Service: 3
Logan Gantz
Went through the Starbucks drive thru, was met with a very rude sounding tone and attitude from their employee, Cody. When I got up to the window, he didnāt greet me and demanded the price. Then proceeded to hand me two drinks one of which being made wrong. Which I realized after I had pulled away. I went back through and said āthis was supposed to be a Carmel Frappuccinoā when it was a macchiato. Then Cody said āit was SUPPOSED to be?ā In a very sarcastic and passive aggressive tone. Then he had someone else (woman with blonde hair) make our drink, and gave it to us without a āhere you areā or anything, and when I told her to have a good day I was returned a very dirty look and no response. Also, not that itās important, but none of the three cups were written on by either employee. Iām aware that this is a corporate policy, so Iām wondering why it wasnāt done. Usually employees here are very nice but I always seem to have trouble with this particular employee.
edit: also after all the previous frustration, i realized i never received a cheese danish that i ordered.
40 minutes for two drinks and staff couldnāt care less.
SN
Stopped at Starbucks while I was visiting Canadaigua. As soon as I walked in I could tell that something was off. The music was very very loud, the tables were dirty and chairs were not pushed in. I waited 15 minutes for an ice tea and a piece of pumpkin loaf. They warmed the pumkin loaf up eventhough I didn't ask. After eating it I realized they warmed it because it was old and dry. Also, a guy before me ordered a vanila latte. He sent it back because there was no vanilla in it. Sadly, this is the first time I've ever had an unpleasant experience. Will not stop at this Starbucks again.
Atmosphere: 2
Food: 4
Service: 2
Shawn McEwen
Waited over 25 minutes to get my drink after placing my order inside the dining area. It was busy, but certainly unacceptable for a coffee order. They had plenty of staff but priority seems to be placed on drive thru and mobile orders. They should just close the dining area to any ordering if this continues to be the trend there.
yvonne Geisler
The crew today is so wonderful š Always cheerful and positive!!!! which is very hard in customer service!!! People suck and can be so rude . Thank you ladys for lifting me up and making me smile!
Atmosphere: 5
Food: 5
Service: 5
Michael Collee
If I'm being honest, I only went through the drive thru. There was quite a line, however it moved quickly and the service was friendly and my order was spot on.
Great staff..
Location was closed due to a local water main brake. Too bad it was right next to some high speed charger which I needed to use. Should be back open by now.
I've been going to this Starbucks since it opened. Sometimes my drinks are perfect when I order light ice. Sometimes they pack as much ice that will possibly fit in the cup and then add more I swear š¤¦āāļø The employees are all very nice. I've never had any problems with any of them. I can honestly say, they are extremely unorganized on Red cup Day. Last year I ordered 4 holiday drinks in drive thru and thought they used the red cup for our drinks. When we realized we had all paper ones, I returned and went inside to get our 4 cups. This year we ordered 2 holiday drinks and I was given 1 red cup. Of all the other Starbucks around me, this is the only one that can't get the red cup day right. Maybe next year. š¤·āāļø
Atmosphere: 5
Food: 5
Service: 3
The wait times are insane but all else good. Last few times I have been. I've waited easily 15 minutes past my pickup time
Great ambiance and lively staff!!!
Atmosphere: 5
Food: 5
Service: 5
You place a mobile order. It tell you it will be ready at 12:00. You show up at 12:04. The barista huffs and puffs about how they have to push your order through because it isnāt ready and you should have placed it sooner if you were going to show up at that time. This is a CONSTANT.
Atmosphere: 3
Food: 4
Service: 1
Very friendly and helpful baristas and staff!
Atmosphere: 5
Food: 5
Service: 5
I have to say the waiting for my order seemed like a decade. Coffee was not as hot as it should be while my cup had much spilled over residue from a messy fill. Not what I expect from any Starbucks.
Atmosphere: 3
Food: 3
Service: 1
The people are great & kind but they can never make My drink correctly. Even the base of the drink they messed up somehow. This is why I drive 15 the other direction to go to the one in Victor everyday. Truly one of the worst Starbucks Iāve been too & Iāve been to a lot.
Atmosphere: 2
Food: 1
Service: 3
Went through the Starbucks drive thru, was met with a very rude sounding tone and attitude from their employee, Cody. When I got up to the window, he didnāt greet me and demanded the price. Then proceeded to hand me two drinks one of which being made wrong. Which I realized after I had pulled away. I went back through and said āthis was supposed to be a Carmel Frappuccinoā when it was a macchiato. Then Cody said āit was SUPPOSED to be?ā In a very sarcastic and passive aggressive tone. Then he had someone else (woman with blonde hair) make our drink, and gave it to us without a āhere you areā or anything, and when I told her to have a good day I was returned a very dirty look and no response. Also, not that itās important, but none of the three cups were written on by either employee. Iām aware that this is a corporate policy, so Iām wondering why it wasnāt done. Usually employees here are very nice but I always seem to have trouble with this particular employee.
edit: also after all the previous frustration, i realized i never received a cheese danish that i ordered.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
40 minutes for two drinks and staff couldnāt care less.
Stopped at Starbucks while I was visiting Canadaigua. As soon as I walked in I could tell that something was off. The music was very very loud, the tables were dirty and chairs were not pushed in. I waited 15 minutes for an ice tea and a piece of pumpkin loaf. They warmed the pumkin loaf up eventhough I didn't ask. After eating it I realized they warmed it because it was old and dry. Also, a guy before me ordered a vanila latte. He sent it back because there was no vanilla in it. Sadly, this is the first time I've ever had an unpleasant experience. Will not stop at this Starbucks again.
Atmosphere: 2
Food: 4
Service: 2
Waited over 25 minutes to get my drink after placing my order inside the dining area. It was busy, but certainly unacceptable for a coffee order. They had plenty of staff but priority seems to be placed on drive thru and mobile orders. They should just close the dining area to any ordering if this continues to be the trend there.
The crew today is so wonderful š
Always cheerful and positive!!!! which is very hard in customer service!!! People suck and can be so rude .
Thank you ladys for lifting me up and making me smile!
Atmosphere: 5
Food: 5
Service: 5
If I'm being honest, I only went through the drive thru. There was quite a line, however it moved quickly and the service was friendly and my order was spot on.
Atmosphere: 5
Food: 5
Service: 5
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