Came in at a really slow time. Four customers quietly working at the the tables. One car in the drive thru, 3 employees working. I stood at the register for a few minutes, one worker came by to grab something at the register in front of me. Absolutely no acknowledgement of my existence. Just needed a warm place to wait out an hour so i ordered on my app. Wow… probably the worst starbucks experience I’ve ever had. Next time I’ll just walk over to whole foods.
Atmosphere: 1
Food: 1
Service: 1
Matthew Gomez
the lady with the glasses has the worst attitude towards customers
lori gasper
Staff always great. I love the drive thru option as a mom with kids in tow.
Lela Coleman
Place was my daily stop for a very long time. But things changed, and Starbucks is not what it used to be.
Liv W.
there was a Starbucks worker today when I went with my colleagues, who is being very rude and rolling her eyes. my colleagues told me that she was calling my friend and I very annoying after we left, which is so disrespectful. I will not be returning anytime soon. This is horrible customer service.
Pei Liao
I visited this store on 8/8/23 and waited a little bit to leave this comment because I needed time to process what happened to me at this place. I walked in and there's a kind staff told me to wait patiently because they were busy. I totally understood.I waited for at least 5 minutes and no one came to me. That's okay- I know they were busy. However, a White man walked to the counter and tried to order as well. Less than a minute, another staff came to him and took his order "right away." I was shocked because I came first and waited there for a while. I felt very uncomfortable and said to that staff "I believe I was here first." He looked at me and said nothing- continued taking order from this White man. I felt extremely uncomfortable and this was not okay. I decided to leave this store without ordering and will never go back to this place.
Service: 1
Joe Pizzimenti
The absolute worst place to get coffee. You can stand at the register all day long, nobody is there. Unless you're at the drive through or ordering online, nobody knows you exist. Buy local.
Atmosphere: 1
Food: 1
Service: 1
Sanjay Jacob
pumpkin chai was made perfectly.3 pumps of chai. 1 pump of pumpkin. It was perfect! :)
you are Here
Awful serviceThe old man there sucksAnd rude has a nasty attitude towards me as a customer has a mobile order and was not professional I hope they boot him outta there does not deserve to work there. He should stay home and retired!
Whoz hiding 1
Awful serviceThe old man there sucksAnd rude has a nasty attitude towards me as a customer has a mobile order and was not professional I hope they boot him outta there does not deserve to work there. He should stay home and retired!
I order something 20 minutes ago and waited forever while others got their drinks. They seriously need to hire more people and speak up.Kid-friendliness: Do the orders on time not make people wait long. This isn’t Paneras in Cortlandt.
John Anderson
Awful. 3/28/23, ordered a simple coffee with 3 caramel swirls and 1 sugar and almond milk.Went to the pickup area and waited, and waited, and waited.After being ignored for about 8 minutes by the 4 workers and watching people that ordered drinks after me getting their drinks, I asked loudly if a coffee for John was coming up.One girl looked around and found my ticket at another printer and said "sorry, I'll take care of it". I watched her put ONE pump of caramel and 1 sugar and very little almond milk.She then handed me the coffee and the lid popped off, Spilling coffee on my hand.This place is awful. The coffee sucked and is about $1 more than dunkin.Watching them make the cold drinks looks so unsanitary.Lucky for them they have a school close by with kids with no limit credit cards from mom and dad ?II can't wait for whole foods to get thier coffee area going.
Heather Taylor
We love this place for the most part and order delivery several mornings a week! Only con would be that my drink is never fully filled? Disappointing given how much coffee costs nowadays. Otherwise, efficient and delicious.
Boots S.
My favorite Starbucks. They always have hot and iced decaf available. (Most other locations don't and you have to settle for a weak Americano instead.) Staff is super friendly.
Came in at a really slow time. Four customers quietly working at the the tables. One car in the drive thru, 3 employees working. I stood at the register for a few minutes, one worker came by to grab something at the register in front of me. Absolutely no acknowledgement of my existence. Just needed a warm place to wait out an hour so i ordered on my app. Wow… probably the worst starbucks experience I’ve ever had. Next time I’ll just walk over to whole foods.
Atmosphere: 1
Food: 1
Service: 1
the lady with the glasses has the worst attitude towards customers
Staff always great. I love the drive thru option as a mom with kids in tow.
Place was my daily stop for a very long time. But things changed, and Starbucks is not what it used to be.
there was a Starbucks worker today when I went with my colleagues, who is being very rude and rolling her eyes. my colleagues told me that she was calling my friend and I very annoying after we left, which is so disrespectful. I will not be returning anytime soon. This is horrible customer service.
I visited this store on 8/8/23 and waited a little bit to leave this comment because I needed time to process what happened to me at this place. I walked in and there's a kind staff told me to wait patiently because they were busy. I totally understood.I waited for at least 5 minutes and no one came to me. That's okay- I know they were busy. However, a White man walked to the counter and tried to order as well. Less than a minute, another staff came to him and took his order "right away." I was shocked because I came first and waited there for a while. I felt very uncomfortable and said to that staff "I believe I was here first." He looked at me and said nothing- continued taking order from this White man. I felt extremely uncomfortable and this was not okay. I decided to leave this store without ordering and will never go back to this place.
Service: 1
The absolute worst place to get coffee. You can stand at the register all day long, nobody is there. Unless you're at the drive through or ordering online, nobody knows you exist. Buy local.
Atmosphere: 1
Food: 1
Service: 1
pumpkin chai was made perfectly.3 pumps of chai. 1 pump of pumpkin. It was perfect! :)
Awful serviceThe old man there sucksAnd rude has a nasty attitude towards me as a customer has a mobile order and was not professional I hope they boot him outta there does not deserve to work there. He should stay home and retired!
Awful serviceThe old man there sucksAnd rude has a nasty attitude towards me as a customer has a mobile order and was not professional I hope they boot him outta there does not deserve to work there. He should stay home and retired!
Restaurantji Recommends
Nice, and clean space. Good and fast service.
Atmosphere: 5
Service: 5
I order something 20 minutes ago and waited forever while others got their drinks. They seriously need to hire more people and speak up.Kid-friendliness: Do the orders on time not make people wait long. This isn’t Paneras in Cortlandt.
Awful. 3/28/23, ordered a simple coffee with 3 caramel swirls and 1 sugar and almond milk.Went to the pickup area and waited, and waited, and waited.After being ignored for about 8 minutes by the 4 workers and watching people that ordered drinks after me getting their drinks, I asked loudly if a coffee for John was coming up.One girl looked around and found my ticket at another printer and said "sorry, I'll take care of it". I watched her put ONE pump of caramel and 1 sugar and very little almond milk.She then handed me the coffee and the lid popped off, Spilling coffee on my hand.This place is awful. The coffee sucked and is about $1 more than dunkin.Watching them make the cold drinks looks so unsanitary.Lucky for them they have a school close by with kids with no limit credit cards from mom and dad ?II can't wait for whole foods to get thier coffee area going.
We love this place for the most part and order delivery several mornings a week! Only con would be that my drink is never fully filled? Disappointing given how much coffee costs nowadays. Otherwise, efficient and delicious.
My favorite Starbucks. They always have hot and iced decaf available. (Most other locations don't and you have to settle for a weak Americano instead.) Staff is super friendly.