BJ's Restaurant & Brewhouse

Great little brew pub-- parking was easy and safe, ambiance was fun and lively. We enjoyed the food; felt it was a little pricey but the portions were generous. Soup and mozzarella sticks were especially delicious! Our waitress was an absolute gem-- so friendly and attentive-- wish I had caught her name! Great spot in the Albany area.

Lexi was OUTSTANDING!!!! A great waitress!

Atmosphere: 3

Food: 4

Service: 5

Service was extremely fast! Food was really good! Will definitely return when we are in the area!

Atmosphere: 5

Food: 5

Service: 5

Loved Lexi she was great! Awesome service and super kind, upbeat mood made us feel welcomed!
Whoop whoop lexi!!!

Atmosphere: 5

Food: 5

Service: 5

Accommodated a large group. Was able to get individual checks which is important for a group of 25. Lexi our server was excellent!

Atmosphere: 5

Food: 5

Service: 5

BJs used to be one of my favorite restaurants—delicious food, reasonable prices, etc. Unfortunately this was undermined by their abysmal lack of consistency.

Over the years I’ve had orders take 45+ minutes to come out, food that randomly tastes way worse than usual, and many other frustrating issues. The most egregious of these is described in my previous review:

“My most recent take out experience was absolutely horrible. My order was not ready at the specified pick up time. After waiting nearly half an hour, an employee informed me that they had no idea how much longer it would take and advised me to cancel my order—I received no food whatsoever. I was assured I would be given a refund, however, 2 weeks and 4 phone calls later that refund has yet to materialize. I am considering contacting my bank to see if I can get the charges cancelled.”

Ultimately they gave me a refund and a gift card, but it was much more difficult than it should have been.

Recently, I opened up my takeout order to discover that they screwed up my entree. Rather than sit in the restaurant waiting forever for them to remake it or spending weeks fighting for a refund, I just threw it out and decided I'm never setting foot in BJs ever again.

Atmosphere: 3

Food: 4

Service: 1

Lexi was great! Food was prompt and delicious!

Atmosphere: 5

Food: 5

Service: 5

I attempted to have dinner here last night.. I say attempted because the food the whole experience was terrible. The best thing of the night ? The appetizers. Other than that service was slow. The place wasn’t even filled. The bar drinks terrible .. the food even worst.. really had me regretting choosing this place. Never again that’s for sure !

Atmosphere: 1

Food: 1

Service: 1

The dessert was the best! My waitress, Lori was fantastic! So knowledgeable and friendly. She is an asset to the restaurant.

Atmosphere: 5

Food: 4

Service: 5

Our server was very knowledgeable and helpful. Great with kids.!! Amazing service

Atmosphere: 5

Food: 5

Service: 5

Food was delicious! Service was great.

Atmosphere: 5

Food: 5

Service: 5

Lori B was a great server

Atmosphere: 5

Food: 5

Service: 5

We come here often. Service is always wonderful. This time we had Lori and she was amazing. Very attentive, sweet, and knows how to take care of her guests.

Atmosphere: 5

Food: 5

Service: 5

Lori was attentive and awesome!

Atmosphere: 5

Food: 5

Service: 5

Lori is a great waitress!

Atmosphere: 5

Food: 5

Service: 5