I ordered online for pick up. The whole point of ordering was to try out the new flavors, and I was happy to see that this shop carries all of them online. But when I entered to pick up, I‘m told that they don‘t have any of these flavors..
I hope you update your online order availability next time to prevent others from wasting their time.
I also used one of my rewards for this order, wasted for nothing… They also said that they can’t issue the refund to my card so I had to just leave with unwanted coins in my hand..
Derek Troxler
Selena is AMAZING and truely cares for customer experience. She is a sweetheart that goes above and beyond to rectify issues caused by the app that is beyond her control. I will definitely be driving further just to visit this location moving forward.
Atmosphere: 4
Food: 5
Service: 5
Sarah Dias
I ordered a picture cake and it came out perfect! The picture was exactly what I requested. The ice cream was very fresh and creamy with a generous amount of crunchies in the middle of the cake. The store is also bright, clean, and friendly every time I visit it.
Mike Weiner
a bit pricey for ice cream
Mike
a bit pricey for ice cream
bryan mendez
(Translated by Google) very good services(Original)Muy buen servicios
Guy P
Good flavor ice cream. Many flavors. Cones are fresh especially the waffle cone. Reasonably priced. Restaturant is ckean.
Bill S
Went to Dunkin, not B-R.
Donna Mongelli
Very flavorful experience. I love rum raisin, but now lactose challenged. Make ice cream with coconut milk instead.
Adil Sheikh
Everyone was very friendly kind of like the YMCA in saying goodbye when I left.
Only go here to this location if desperate. Least favorite in Commack
G H
Apathetic group of workers, poor selection, not the cleanest I have seen and constantly running out of sections with absolutely no concern or recourse. We actually stopped in the other night and asked for vanilla and coffee - if you can believe it "we don;t have any." Take your business elsewhere.
I ordered online for pick up. The whole point of ordering was to try out the new flavors, and I was happy to see that this shop carries all of them online. But when I entered to pick up, I‘m told that they don‘t have any of these flavors..
I hope you update your online order availability next time to prevent others from wasting their time.
I also used one of my rewards for this order, wasted for nothing…
They also said that they can’t issue the refund to my card so I had to just leave with unwanted coins in my hand..
Selena is AMAZING and truely cares for customer experience. She is a sweetheart that goes above and beyond to rectify issues caused by the app that is beyond her control. I will definitely be driving further just to visit this location moving forward.
Atmosphere: 4
Food: 5
Service: 5
I ordered a picture cake and it came out perfect! The picture was exactly what I requested. The ice cream was very fresh and creamy with a generous amount of crunchies in the middle of the cake. The store is also bright, clean, and friendly every time I visit it.
a bit pricey for ice cream
a bit pricey for ice cream
(Translated by Google) very good services(Original)Muy buen servicios
Good flavor ice cream. Many flavors. Cones are fresh especially the waffle cone. Reasonably priced. Restaturant is ckean.
Went to Dunkin, not B-R.
Very flavorful experience. I love rum raisin, but now lactose challenged. Make ice cream with coconut milk instead.
Everyone was very friendly kind of like the YMCA in saying goodbye when I left.
Restaurantji Recommends
Only go here to this location if desperate. Least favorite in Commack
Apathetic group of workers, poor selection, not the cleanest I have seen and constantly running out of sections with absolutely no concern or recourse. We actually stopped in the other night and asked for vanilla and coffee - if you can believe it "we don;t have any." Take your business elsewhere.
Went to Dunkin, not B-R.
Five star sundaes made by jordyn
Excellent service
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