Customers` Favorites
“Consistently awesome. The food is great, the prices are good and the staff is always kind. Additionally, there are tons of vegan and vegetarian options.“
Customers` Favorites
“Always fantastic. Love the hot sauce. It travels all the ways to Massachusetts!“
Customers` Favorites
“I only counted 4 guys... but the food was great!“
Customers` Favorites
“awesome food and fresh rite off the grill. love the root beer 🥰🥰🥰“
Customers` Favorites
“Came here yesterday. A nice quiet spot with good snacks. Honestly found the Korean corn dog and mochi donuts a little too oily for my taste, but the texture was great. Also was hoping to get my drink in a can like the photos but I didn't know if I had to ask for that or what but it's alright. But thinking back on it, I think the ube tasted a lot more like taro and those are two different root crops, but don't take my word for it. I'm a taro girl through and through, maybe I just haven't dignified my pallet. I guess what I'm trying to say is I expected a little more. Though it was a nice spot to hangout for a while and read as it wasn't busy.“
Customers` Favorites
“Every time you come home, have to go to Bill Grays“
Customers` Favorites
“I love the employees here. I had good conversation with one of the managers. However every single time I order on ubereats I don't get pickles on my burger. I only ever want pickles and ketchup and I don't get my pickles consistently. So friendly staff, but where are my pickles?? ?“
Customers` Favorites
“We always try to go to Tom Wahls when passing thru the Rochester area, even going out of our way a little we make a point to go atleast once or twice a year. I have been to a few other locations over the decades, and always found them clean, organized and a friendly staff. First time at this location did not quite live up to the standards of the others had set, but to be fair I think we just came at a bad time. It was loud and chaotic when we came in with several messy tables. The cashier seemed impatient with us and to not be paying attention as we kept having to repeat our order as he stared off to the side unsure we were heard (just 2 people getting a burger frie and drinks nothing crazy. My burger had an insane amount of mayo, not sure what happened there but it was almost a comical amount on both sides, easy to scrape some off and still enjoy the burger. My spouce really enjoyed his mushroom burger.
I do have to give them some credit as there was a group from a baseball team leaving as we parked and when we came in a dozen todlers with only two adults for supervision who didn't seem to have any control of them running around by the order counter and dineing room and that is clearly not the staffs fault and was probably very overwhelming for the staff also and it wouldn't be fair to judge under those circumstances, service industry can be unpredictable and overwhelming.
If your thinking of checking out this location know there may be loud messy kids there but its worth it because Wahls has really great unique burgers, the best creemy rootbeer and a fun retro vibe....and mabey order your mayo on the side. I wish there were a location closer to Buffalo.“
Customers` Favorites
“We make several trips to Tom Wahl’s during the year. Best burgers and fish fry. We have a family tradition of many years to go there on Christmas Eve. Merry Christmas to all at Tom Wahls!“
Customers` Favorites
“I took my kids to Five Guys for the first time while we were out back-to-school shopping, and I have to say, the experience was incredible! From the moment we walked in, the energy in the place was amazing. Kim, Tab, and Jam were running the show, and they made the whole visit so much fun. They were upbeat, friendly, and even helped us pick out a peanut butter bacon shake—which turned out to be absolutely delicious!
The food was fresh, hot, and flavorful, and my kids left talking about how much they loved it. It’s not every day you find staff who make you feel so welcome while also delivering such great service. Huge shoutout to Kim, Tab, and Jam for turning our first visit into such a memorable one. We’ll definitely be back!“
“best burger in Rochester hands down“
Customers` Favorites
“Today we had a problem with a takeout order at Flaherty's. The order we picked up was inaccurate. We called and the person who answered said to come back in a few minutes. When we returned we were greeted by the manager who offered his apologies for the mishap and offered to give us a free meal for our inconvenience. In summation: A problem resolved! Thank you Flaherty's, see you soon!“
Customers` Favorites
“Five Guys always has good food. We grabbed a burgers and fries, and a shake to take back to the hotel room. We were there right before closing, so I'm not sure if that's why they gave us such a enormous amount of French fries, but they gave us about three large cups full in the bag. Far too much for us to eat, so we made the front desk clerk very happy and gave her a 3rd of them.
I haven't eaten at Five Guys in quite a while, but the burger was just as expected, the fries were good, as well the shake, but it was insanely expensive. Like $27 for one burger, a large fries, and a shake. It may be normal for five guys, but it was sticker shock for me.“
Customers` Favorites
“💗 incredible food, thank you!“
Customers` Favorites
“I was waiting in line to order, and the kid took the order ahead of me and then walked away from the register and started doing other things while the place was crawling with people trying to order. Who does that? Food is always good, that's why we come back. Definitely not the service.“
Customers` Favorites
“Super fun party atmospheres“
Customers` Favorites
“I want to praise your Saturday night crew 8/3/24. They were awesome with me. I couldn't figure out how to use my app since I just give my phone number when I come in. All the boys came over to help when I went back up to the counter to ask about my points. To my surprise I have a few things coming that I didn't know I had. Well, I had to get my chocolate almond custard after we ate. Thank you for the amazing kids you have on your staff.“
Customers` Favorites
“We've gathered there with friends on two occasions recently. Both times the waitress was very attentive and accommodating - separate checks were no problem at all. We reserved tables ahead of time. Live music was great & the guys could watch the football game while we all chatted! Great selection of beer and wine!! A fun gathering place! We'll def be back!!“
Customers` Favorites
“Best Bill Gray's meal I have ever had...service a little slow but the burger and fries were hot,hot,hot!“
Customers` Favorites
“I am so impressed and appreciative of the honest employees and patrons of this establishment....I left my purse on a counter and a graciously kind patron turned it in and the employees kept it safe for me to retrieve....this says a lot about the integrity of this service and it's community! By the way, we had a lovely meal in a pleasant atmosphere too! Just wanted you to know...“
Customers` Favorites
“They care about making their customers happy here. We had a lot of fun and the food was awesome!!“
Customers` Favorites
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“Food was delicious. The food truck was on time and Jon and his son were a delight.“