“Very busy location during mornings with a mix of pickup, delivery and in person ordering. The staff are well organised each with headsets. There seems to be a good fluidity between various order prep and order taking tasks. I’ve been three times during busy periods with no wait time over 1 minute unlike other Dunkin locations which can struggle balancing kiosk and in person ordering fulfilment. Items were fresh (donut and coffee) and delivered as ordered. Make sure you get a paper receipt and note your four digit order number.“
“The District Manager, Marisol Barraga, has done an excellent job in the staffing & administration of every one of the Dunkin locations she manages in Westchester....the stores are immaculate, the products served are of high quality, and most important, every employee is customer-focused, pleasant, and service-oriented!“
“This place has dramatically improved in recent months. The staff is friendly and pays very close attention to order detail. They get to know their regular customers and go that extra mile that makes you want to go there vs make your own coffee at home or at the office.I had stopped going here for a long time due to repeated bad service. But giving credit where it is due, they have really turned the place around. It's now my go to Dunkin.“