Chipotle Mexican Grill

6720 Pittsford Palmyra Rd, Fairport
(585) 598-4075

Customers' Favorites

Photos

+36 photos
+35 photos
Add a photo

Recent Reviews

Food is good for chipotles, staff is SUPER friendly and hard working. Just watched some old Karen yell at them for not having her meal ready fast enough. I guess she waited an hour but there were a few large catering orders ahead of her that the ENTIRE crew was working on to get it done. They did not respond with anger to the customer either, very respectful and tried to explain kindly but she just stormed out. 10/10 interaction
I love the food and the customer service here. But you need to tell people to pull around at the drive thru when their food is not ready. I got to the window tonight and they told me it would be ready in five minutes. So I made a loop and got back in line to be courteous to the other customers. I then sat in line for 25 behind just 2 cars who had no care for the 10 cars that lined up behind them. My food will now be luke warm by the time I get home because I tried to be kind....
I'll echo a lot of what you already see here. The food is typically fine in my experience but what's maddening is the portion size. Last visit, rice bowls practically overflowing and I don't know how they got the lids on. Tonight, totally opposite. My daughter's bowl had maybe 3 bites of carnitas. My son's bowl, not much better, perhaps 5 bites. Rice and beans with quesadilla, the well filled maybe 1/3 of the way well when often those sections of the container...

More Reviews