Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 6740 Pittsford Palmyra Rd, Fairport, New York, 14450, US
Telephone: (585) 223-4240
Price range: $
Rating: 2.9

$ • Coffee Shops

Hours:
6740 Pittsford Palmyra Rd, Fairport
(585) 223-4240

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a generally positive experience for customers, highlighting a clean and comfortable environment with a pleasant atmosphere. Many visitors appreciate the friendly, polite, and helpful staff, who often go out of their way to make guests feel welcome, even during busy times. Families celebrating special occasions, such as after a child's orchestra debut, find the staff to be kind and attentive, leaving a good impression.

However, some reviews mention challenges at this location. The front door has been out of order for months, leading to a messy and sometimes dirty appearance. During busy hours, the cafe can become chaotic, with wrong drinks served and people waiting everywhere. Delays occasionally occur, especially when new employees handle food, suggesting a need for better staffing during peak times.

Despite these issues, the store is praised for its well-led team, with the store manager receiving special recognition for maintaining a positive culture and ensuring good service. Customers note that the service is quick when ordering in person, and the staff handle mistakes promptly. Some suggest the place could benefit from updates or a facelift, but overall, this Starbucks location is seen as a good example of how a well-run Starbucks should be, with friendly service and a positive environment.