Best Milk Tea Shop, I try the Chucky Mango bubble tea yesterday. It’s delicious.
Neptune in 2
I've been here multiple times and couldn't figure out why the price was always off. Today I finally got a receipt and it raises more questions.
· The menu price is lower than what rang up · I added pudding but the receipt doesn't show what I paid for it · ⭐️Then there's a surprise $0.50 'Administrative Fee' that's not posted anywhere⭐️ · One drink with pudding came to $9.50 before tip
No itemized breakdown means I can't even verify if I was charged correctly for the add-ons. This feels intentionally confusing.
ava
this is my go to coco location and i’ve never had an issue here ever and never thought i’d give a one star to. they recently added kiosks, but kept the register open with a cashier there, so I assumed the cashier would take my order (keep in mind, there’s a cashier plus two other people working in the back, so there’s 3 people on the shift). the guy on register, who I overheard be called something rhyming with the word bank, seemed slightly busy prepping cups with tapioca bubbles so I waited a bit to give him the benefit of the doubt since I myself work in the food industry. he sees me waiting to order, but continues prepping cups with bubbles/working on making drinks for other orders despite having two other people in the back who are working on the drinks too, having me wait for a good 5 minutes. there was a lady behind me who had a question and only then did he look up to answer her question, but not to take my order, directly going back to making drinks. i never got my order taken as i left due to being blatantly ignored and waiting a good amount of time. if they are no longer taking orders at the register, they should make it clear, not just ignore customers who choose to not use the kiosk and making them hopelessly wait to get their order taken. i understand he was maybe trying to help get orders moving, but taking my order would’ve took less than a minute. horrible customer service.
Simon Fonseca
They’re literally paying attention more to taking pictures on Instagram. They’re their customers and they took my order wrong instead they gave me a slush without bubble bubbles. They should if you’re gonna do a job with a good cause I’m paying.
lifeng xue
The website shows they close at 12:00, but they don’t let u order when it’s 11:55. She told me she doesn’t have anything left:)
Carmen
I love coming here my favorite is bubble Gaga .
Allison Ou
Love the passion fruit tea and topping variety they have here!
JENNIFER VASQUEZ
Good bubble tea
Jay B (Soul provider)
Fast, tasty an ease to order. They help with whoever trying bubble tea for the first time.
Vaness Lin
The cashier was really rude and it gave me a bad mood and she rushed my work like a 3 year old then why boba turned out like trash if you want attitude and rudeness go for it .
Great spot for boba to go! I love their Bubble Gaga and Passion Fruit Green Tea.
L W
I went there yesterday. The drinks were OK, but one female staff member had a bad attitude, which really ruined my mood.
Carson Lin
The mango smoothies were soooooo good. I’d give it like a 6 out of 7 snd I hope that I can get some more in the future. I will bring 6 or 7 friends to all get mango smoothies. 🥺🙏
Celia Li
This spot has been here for so long and has been one of the best. Super reasonably priced and high quality. Workers are also super nice, especially this one girl who served me. She had black hair and was quick with my drink on a busy afternoon (I think her name was tiffany). She was very polite would go back again as a fan favorite.
Mandy Huang
Honestly, one of my favorite drink places out there. Prices are affordable, drinks are made quick and fast. Wow I LOVE THIS PLACE. I go there like almost every week for a drink because of how delicious their drinks are. Especially one of the workers, so sweet and amazing! I'm not sure what her name is but she has black hair, she's asian, probably 5'5, amazing lashes, she's great and efficient! DEFINITELY WILL BE GOING BACK NEXT WEEK!
Best Milk Tea Shop, I try the Chucky Mango bubble tea yesterday. It’s delicious.
I've been here multiple times and couldn't figure out why the price was always off. Today I finally got a receipt and it raises more questions.
· The menu price is lower than what rang up
· I added pudding but the receipt doesn't show what I paid for it
· ⭐️Then there's a surprise $0.50 'Administrative Fee' that's not posted anywhere⭐️
· One drink with pudding came to $9.50 before tip
No itemized breakdown means I can't even verify if I was charged correctly for the add-ons. This feels intentionally confusing.
this is my go to coco location and i’ve never had an issue here ever and never thought i’d give a one star to. they recently added kiosks, but kept the register open with a cashier there, so I assumed the cashier would take my order (keep in mind, there’s a cashier plus two other people working in the back, so there’s 3 people on the shift). the guy on register, who I overheard be called something rhyming with the word bank, seemed slightly busy prepping cups with tapioca bubbles so I waited a bit to give him the benefit of the doubt since I myself work in the food industry. he sees me waiting to order, but continues prepping cups with bubbles/working on making drinks for other orders despite having two other people in the back who are working on the drinks too, having me wait for a good 5 minutes. there was a lady behind me who had a question and only then did he look up to answer her question, but not to take my order, directly going back to making drinks. i never got my order taken as i left due to being blatantly ignored and waiting a good amount of time. if they are no longer taking orders at the register, they should make it clear, not just ignore customers who choose to not use the kiosk and making them hopelessly wait to get their order taken. i understand he was maybe trying to help get orders moving, but taking my order would’ve took less than a minute. horrible customer service.
They’re literally paying attention more to taking pictures on Instagram. They’re their customers and they took my order wrong instead they gave me a slush without bubble bubbles. They should if you’re gonna do a job with a good cause I’m paying.
The website shows they close at 12:00, but they don’t let u order when it’s 11:55. She told me she doesn’t have anything left:)
I love coming here my favorite is bubble Gaga .
Love the passion fruit tea and topping variety they have here!
Good bubble tea
Fast, tasty an ease to order. They help with whoever trying bubble tea for the first time.
The cashier was really rude and it gave me a bad mood and she rushed my work like a 3 year old then why boba turned out like trash if you want attitude and rudeness go for it .
Restaurantji Recommends
Great spot for boba to go! I love their Bubble Gaga and Passion Fruit Green Tea.
I went there yesterday. The drinks were OK, but one female staff member had a bad attitude, which really ruined my mood.
The mango smoothies were soooooo good. I’d give it like a 6 out of 7 snd I hope that I can get some more in the future. I will bring 6 or 7 friends to all get mango smoothies. 🥺🙏
This spot has been here for so long and has been one of the best. Super reasonably priced and high quality. Workers are also super nice, especially this one girl who served me. She had black hair and was quick with my drink on a busy afternoon (I think her name was tiffany). She was very polite would go back again as a fan favorite.
Honestly, one of my favorite drink places out there. Prices are affordable, drinks are made quick and fast. Wow I LOVE THIS PLACE. I go there like almost every week for a drink because of how delicious their drinks are.
Especially one of the workers, so sweet and amazing! I'm not sure what her name is but she has black hair, she's asian, probably 5'5, amazing lashes, she's great and efficient!
DEFINITELY WILL BE GOING BACK NEXT WEEK!
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