It’s more of a take out, I wouldn’t dine in. They weren’t on top of our service despite us being the only people there. Every time I asked for something they either were out or just did not have it. And having to walk to the restroom through the kitchen was not convenient at all and dangerous.
Atmosphere: 1
Food: 2
Service: 1
J M
Just like everyone else mentioned the food was ok but service was horrible, you rather spend money at Bakhtar with great food and amazing service.
Atmosphere: 1
Food: 3
Service: 1
Hasnan R
My favorite restaurant of all time,
Inshallah this place stays open forever so I can take my kids and their kids here!! 😭
Highly recommend combo 2 with chicken kebab and lamb tikka.
So so good!!!
Atmosphere: 5
Food: 5
Service: 5
nycdudeguy
The best afgan restaurant in the entire world. One of the best bargs and chickens and white rice. Everything is made to perfection.
Atmosphere: 5
Food: 5
Service: 5
mehadi mamun
Good service and good food
manan chuhan
Everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
mike abbate
Food is delicious, once you have had it, you will go back.
Atmosphere: 5
Food: 5
Service: 5
Nasim A
I recently visited Kabul Kebab House, and while the food itself was good, the overall experience was very disappointing because of the poor service and billing issues. The service was slow and inattentive, and the staff did not seem organized or customer-focused. On top of that, the atmosphere felt uncomfortable and unwelcoming, which took away from what should have been an enjoyable meal. The biggest issue, however, was the overcharging. Not only were the prices high for the level of service provided, but we were also charged for the wrong item on the bill, which caused us to be overcharged even more. This kind of mistake is frustrating and unacceptable, especially when customers already feel they’re paying too much. Overall, despite the good food, the bad service, poor atmosphere, and incorrect billing make it hard to recommend Kabul Kebab House. I won’t be returning unless these issues are seriously addressed.
Atmosphere: 2
Food: 3
Service: 1
lilly
anybody who gives this place anything less than 5 stars should not be trusted. this place is phenomenal and known for the most delicious white sauce. Ask anyone from my family when we come here, wallahi we end up putting more white sauce than we know what to do with. The whole plate can be drowning in it and it’s still amazing. Came here with my friend recently and was given baklava that was also so amazing. Staff were so kind. Love this place keep up the amazing work. Been supporting for years and years more to come!
Atmosphere: 5
Food: 5
Service: 5
Simranjit Kaur
Service is very poor .We always visit that place but this time we were very disappointed and when we tried to talk about it they don’t even care .Poor service.
Terrible customer service. Do not recommend until they learn how to treat customers the right way. Food is also tasteless so no idea where their attitude comes from.
Atmosphere: 1
Food: 1
Service: 1
Mazey
Terrible customer service, rude as hell. Called to place an order and had my wife on hold for 30 mins. Man had the worst attitude I’ve seen in a while. He was talking to my wife like he had other places to be in such a rude way. At the end he said it’s a family business and I can only order in person and “they policy make policies as they go”. Do not recommend if you have a family. Food will be as bad as their attitude. Calling the manager tomorrow to let him know as well.
Full phone call recorded and will be posted on social media.
Atmosphere: 1
Food: 1
Service: 1
Ziva Sheraz
I use to come here a lot of with my family and the food use to be great. I came back here after a while and the food was off. The bread they gave was cold and dry and the main course was just bland. They charged us a “sharing fee” for wanting extra plates which was weird since they never did this before and when we asked them why we were charged this, the supposed owner just stated acting aggressive. It would’ve been fine if he just told us the reason calmly but he didn’t and made a big deal out of it. He had a foul mouth and was acting aggressive in general he had no proper work etiquette. It’s shame since this restaurant use to be so good but after this experience I won’t be coming back.
Atmosphere: 2
Food: 2
Service: 1
Umid Hafizi
Terrible over the phone customer service refused to explain the order over the phone and rather have me come in and look at the menu
Dildara786
Food is not good anymore at this location. The westbury branch is better.
It’s more of a take out, I wouldn’t dine in. They weren’t on top of our service despite us being the only people there. Every time I asked for something they either were out or just did not have it. And having to walk to the restroom through the kitchen was not convenient at all and dangerous.
Atmosphere: 1
Food: 2
Service: 1
Just like everyone else mentioned the food was ok but service was horrible, you rather spend money at Bakhtar with great food and amazing service.
Atmosphere: 1
Food: 3
Service: 1
My favorite restaurant of all time,
Inshallah this place stays open forever so I can take my kids and their kids here!! 😭
Highly recommend combo 2 with chicken kebab and lamb tikka.
So so good!!!
Atmosphere: 5
Food: 5
Service: 5
The best afgan restaurant in the entire world. One of the best bargs and chickens and white rice. Everything is made to perfection.
Atmosphere: 5
Food: 5
Service: 5
Good service and good food
Everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Food is delicious, once you have had it, you will go back.
Atmosphere: 5
Food: 5
Service: 5
I recently visited Kabul Kebab House, and while the food itself was good, the overall experience was very disappointing because of the poor service and billing issues.
The service was slow and inattentive, and the staff did not seem organized or customer-focused. On top of that, the atmosphere felt uncomfortable and unwelcoming, which took away from what should have been an enjoyable meal.
The biggest issue, however, was the overcharging. Not only were the prices high for the level of service provided, but we were also charged for the wrong item on the bill, which caused us to be overcharged even more. This kind of mistake is frustrating and unacceptable, especially when customers already feel they’re paying too much.
Overall, despite the good food, the bad service, poor atmosphere, and incorrect billing make it hard to recommend Kabul Kebab House. I won’t be returning unless these issues are seriously addressed.
Atmosphere: 2
Food: 3
Service: 1
anybody who gives this place anything less than 5 stars should not be trusted. this place is phenomenal and known for the most delicious white sauce. Ask anyone from my family when we come here, wallahi we end up putting more white sauce than we know what to do with. The whole plate can be drowning in it and it’s still amazing. Came here with my friend recently and was given baklava that was also so amazing. Staff were so kind. Love this place keep up the amazing work. Been supporting for years and years more to come!
Atmosphere: 5
Food: 5
Service: 5
Service is very poor .We always visit that place but this time we were very disappointed and when we tried to talk about it they don’t even care .Poor service.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Terrible customer service. Do not recommend until they learn how to treat customers the right way. Food is also tasteless so no idea where their attitude comes from.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, rude as hell. Called to place an order and had my wife on hold for 30 mins. Man had the worst attitude I’ve seen in a while. He was talking to my wife like he had other places to be in such a rude way. At the end he said it’s a family business and I can only order in person and “they policy make policies as they go”. Do not recommend if you have a family. Food will be as bad as their attitude. Calling the manager tomorrow to let him know as well.
Full phone call recorded and will be posted on social media.
Atmosphere: 1
Food: 1
Service: 1
I use to come here a lot of with my family and the food use to be great. I came back here after a while and the food was off. The bread they gave was cold and dry and the main course was just bland. They charged us a “sharing fee” for wanting extra plates which was weird since they never did this before and when we asked them why we were charged this, the supposed owner just stated acting aggressive. It would’ve been fine if he just told us the reason calmly but he didn’t and made a big deal out of it. He had a foul mouth and was acting aggressive in general he had no proper work etiquette. It’s shame since this restaurant use to be so good but after this experience I won’t be coming back.
Atmosphere: 2
Food: 2
Service: 1
Terrible over the phone customer service refused to explain the order over the phone and rather have me come in and look at the menu
Food is not good anymore at this location. The westbury branch is better.
Food: 1
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