Today, I ordered takeout for my family, but unfortunately, the meal was not at all what we expected. The chili chicken we received didn’t taste like chili chicken at all, which was fine, but the real issue came when my nephew took a bite and immediately spat it out, saying the chicken smelled off. We all tried it, and the overwhelming smell of old oil was unmistakable. It was so bad that we immediately knew we couldn’t serve it to the children or elderly family members at home. I was genuinely worried that the food might make us sick.
I immediately called the restaurant to let them know about the issue, not asking for a refund or exchange, but simply to inform them so they wouldn't make the same mistake with another customer. I explained that the oil used for frying clearly wasn’t fresh, and they needed to be more careful about food quality. However, instead of being receptive, the restaurant staff insisted that they were using fresh oil and outright denied the issue. Despite my explanation, they were dismissive and defensive, which was very disappointing. It’s not about the chili chicken not tasting as expected; it’s about the fact that we were served food that could have been unsafe, and the staff didn’t seem to care.
What bothered me even more was the rude attitude I encountered when my sister called back to remind them. She wasn’t even planning to leave a negative review, but the staff’s dismissive tone was unacceptable. In situations like these, it would have been much more professional and customer-friendly to apologize for the poor quality of the food, acknowledge the mistake, and assure us that they would take steps to improve. Instead, they insisted everything was fine, which made us feel like our concerns didn’t matter at all. I really hope they take this feedback to heart and make the necessary changes, not just for the sake of their customers, but also for the safety and quality of the food they serve.
Atmosphere: 1
Food: 1
Service: 1
Joe Pilato
These are my favorite momos and my most frequented restaurant in the neighborhood. If you know the neighborhood, you know what a big deal this is. I don't know why they don't enter the annual mono crawl; they'd crush! Get the momo sizzler plate and an order of pan fried noodles (split with a friend). Thank me later.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sizzler Momo
Bikash Porthel
I recently tried the Jhol Momo and Mixed Chowmein. The overall taste was fine, but I did notice that the Momo seemed undercooked, around 80% done. Maybe it’s just my preference for well-done food, but the texture didn’t feel quite right to me. To be honest, I’ve had Momo from street stalls before, and I found the taste better there. The Chowmein was decent, though. Overall, the experience wasn’t bad, but there’s some room for improvement in the preparation.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chowmein, Jhol Momo
Lin da
Beef chili with rice is really good
David Smith
Food is good there. But they don’t play Tibetan music or videos on TV. They should show more videos of Tibet
T T
The service was very fast, and the food arrived quickly. There were great food options available, and everything was really yummy!
Restaurant itself is very busy but they lack customer service. No online orders..they are always closed. To be honest it looks like they don’t wanna growth. They are making enough money in the store who cares about onlines.
Christian Bellante
Delicious food , clean, friendly staff
E Train
The restaurant is small, not easy to discover. But I’m surprised by the quality of the food and the serving speed! First time coming so we decided to order what people recommend. Beef Momo absolutely sizzler is amazing! I love how thin and momo skin is! The handpulled Tibetan noddle soup is very hearty!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Momo Sizzler
Sonam Lama
The food was mid but the server boy was very professional and good. Thanks will come back
Food was good but the waiter guy attitude is very rude .I am sure cox of him .I don’t feel like visiting this restaurant.If you cant afford to work that job or if you dont have enough skill to work a higher paying job, then dont take your anger out on a customer .Although I tipped handsomely,If any of our customer doesn’t tip you well.Dont show your attitude or abuse them .Go and find better paying job .You are NOT married to this job .
Atmosphere: 1
Food: 2
Service: 1
Love Emma
One time I ordered they gave me uncooked shabaley.. another time they gave me shrimp in my food when I said I have allergies .. worst in taking notes and they don’t even accept there fault.. worst worst worst.. I loved the chilli but the way there response is made me hate it..
Atmosphere: 1
Food: 1
Service: 1
gyague sonam
Restaurant is close to the train station. The food and staff were great. Enjoyed having food there and it’s budget friendly too.
Atmosphere: 4
Food: 5
Service: 5
Rajat Shrestha
Delicious food with great service.....
Atmosphere: 5
Food: 5
Service: 5
Binod Shrestha Raghubanshi (Seven hole head)
Food good ,who love hot spicy ?️ they like this place ,⭐️⭐️⭐️
Today, I ordered takeout for my family, but unfortunately, the meal was not at all what we expected. The chili chicken we received didn’t taste like chili chicken at all, which was fine, but the real issue came when my nephew took a bite and immediately spat it out, saying the chicken smelled off. We all tried it, and the overwhelming smell of old oil was unmistakable. It was so bad that we immediately knew we couldn’t serve it to the children or elderly family members at home. I was genuinely worried that the food might make us sick.
I immediately called the restaurant to let them know about the issue, not asking for a refund or exchange, but simply to inform them so they wouldn't make the same mistake with another customer. I explained that the oil used for frying clearly wasn’t fresh, and they needed to be more careful about food quality. However, instead of being receptive, the restaurant staff insisted that they were using fresh oil and outright denied the issue. Despite my explanation, they were dismissive and defensive, which was very disappointing. It’s not about the chili chicken not tasting as expected; it’s about the fact that we were served food that could have been unsafe, and the staff didn’t seem to care.
What bothered me even more was the rude attitude I encountered when my sister called back to remind them. She wasn’t even planning to leave a negative review, but the staff’s dismissive tone was unacceptable. In situations like these, it would have been much more professional and customer-friendly to apologize for the poor quality of the food, acknowledge the mistake, and assure us that they would take steps to improve. Instead, they insisted everything was fine, which made us feel like our concerns didn’t matter at all. I really hope they take this feedback to heart and make the necessary changes, not just for the sake of their customers, but also for the safety and quality of the food they serve.
Atmosphere: 1
Food: 1
Service: 1
These are my favorite momos and my most frequented restaurant in the neighborhood. If you know the neighborhood, you know what a big deal this is. I don't know why they don't enter the annual mono crawl; they'd crush!
Get the momo sizzler plate and an order of pan fried noodles (split with a friend). Thank me later.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sizzler Momo
I recently tried the Jhol Momo and Mixed Chowmein. The overall taste was fine, but I did notice that the Momo seemed undercooked, around 80% done. Maybe it’s just my preference for well-done food, but the texture didn’t feel quite right to me. To be honest, I’ve had Momo from street stalls before, and I found the taste better there. The Chowmein was decent, though. Overall, the experience wasn’t bad, but there’s some room for improvement in the preparation.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chowmein, Jhol Momo
Beef chili with rice is really good
Food is good there. But they don’t play Tibetan music or videos on TV. They should show more videos of Tibet
The service was very fast, and the food arrived quickly. There were great food options available, and everything was really yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Momo Sizzler, Aloo Chilly, Veggie Chowmein, Manchurian, Chicken Fried Rice
Restaurant itself is very busy but they lack customer service. No online orders..they are always closed. To be honest it looks like they don’t wanna growth. They are making enough money in the store who cares about onlines.
Delicious food , clean, friendly staff
The restaurant is small, not easy to discover. But I’m surprised by the quality of the food and the serving speed! First time coming so we decided to order what people recommend. Beef Momo absolutely sizzler is amazing! I love how thin and momo skin is! The handpulled Tibetan noddle soup is very hearty!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Momo Sizzler
The food was mid but the server boy was very professional and good. Thanks will come back
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Food was good but the waiter guy attitude is very rude .I am sure cox of him .I don’t feel like visiting this restaurant.If you cant afford to work that job or if you dont have enough skill to work a higher paying job, then dont take your anger out on a customer .Although I tipped handsomely,If any of our customer doesn’t tip you well.Dont show your attitude or abuse them .Go and find better paying job .You are NOT married to this job .
Atmosphere: 1
Food: 2
Service: 1
One time I ordered they gave me uncooked shabaley.. another time they gave me shrimp in my food when I said I have allergies .. worst in taking notes and they don’t even accept there fault.. worst worst worst.. I loved the chilli but the way there response is made me hate it..
Atmosphere: 1
Food: 1
Service: 1
Restaurant is close to the train station. The food and staff were great. Enjoyed having food there and it’s budget friendly too.
Atmosphere: 4
Food: 5
Service: 5
Delicious food with great service.....
Atmosphere: 5
Food: 5
Service: 5
Food good ,who love hot spicy ?️ they like this place ,⭐️⭐️⭐️
Atmosphere: 3
Food: 4
Service: 3
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