I was with my partner on Saturday at the bar having a drink. We loved the place when we entered but I was disappointed to see the energy among the employees without going too far. The bartender, out of place, very unprofessional, has an energy that makes you uncomfortable. Stop That the problems of the restaurant were of interest to us customers who were just looking for a place to have a good time and I left stressed. Hopefully the owners will choose to make changes since that business is very nice and well located or it could be better with people who are really interested. the height of customer service
Atmosphere: 1
Service: 1
Marlon Kuilan
Amazing experience. Beautiful place. The service and people are amazing. They take good care of you. The food was delicious and the drinks are good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Paella
Angel v
This family owned restaurant is such an amazing place I was there 2/15/24 and the min I walked in I was greeted sat down and the service was on point the drinks where extremely well done the food was delicious the whole experience was just amazing the staff is extremely friendly and respectful do not hesitate to stop by and enjoy great food in an amazing place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Rishma Lucknauth
The food is good and the restaurant is cute but they’re a bit overpriced. There are no lunch options, so it’s dinner menu all day which isn’t great if you’re looking for lunch fare or a lighter option rather than a heavy dinner meal. If they had a lunch menu, they did not offer it at lunch time on a Monday around 2pm when I went. They’re also strangely strict about substituting sides.
Atmosphere: 4
Food: 4
Service: 3
Rosa Beatriz Francovski
Exelent food great ambients loved,we always come back ??? ???.
Atmosphere: 5
Food: 5
Service: 5
Santiago Martinez
I got a plate with pollo guisado, and after 25 min, the came with the food, when i started eating it i noticed that in the plate i only had 5 strips of pollo and and a bunch of vegetables that by the way, the vegetables Incipid and they had no taste, the service was ok but the food and the waiting time was pretty bad (it was only me with 2 more people in the restaurant)
Atmosphere: 1
Food: 1
Service: 1
Mark Oz
Awesome place…staff attentive and pleasant. Food was excellent. Portions were filling. Mixed drinks were spot on.warm and clean atmosphere Highly recommended. Will definitely return to enjoy more of the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skirt Steak, Steak
Daniel Gutwirth
Their payaya is awesome ?
Atmosphere: 5
Food: 5
Service: 5
Sabrina Castillo
A very chill spot with good variety of Latin food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mofongo
Kat Arcangeles
forest hills hidden gem. best piña colada i've ever
Matiz has been my go-to restaurant for years, and it’s hands down my favorite in the neighborhood. The food and drinks are consistently fantastic, and the staff is incredibly attentive and accommodating. I can’t recommend this place enough – a true gem!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lomo Saltado
Mia S
My first time at this restaurant, I have to say the portion of the food is tiny for someone who's on a diet ? Usually Spanish (Latin) restaurants serve good sizes portions .So my recommendation is, if you like big portion sizes of food ,this place is not for you.Also is very expensive.
Atmosphere: 4
Food: 3
Service: 4
Jian Tan
I've only tried the paella which is really good and reminds me of my trip to Spain. It's pricy at 30+ but it does feed two people so not a terrible price. The amount of seafood is pretty generous so I'd recommend that dish even for that priceVegetarian options: My wife loved the vegetarian paella
Food: 5
Marc Rabinowitz
I took my brother here for his 75th birthday, along with my wife and a friend. There were too steaks on the menu, one was $24.95, the other was $33.95. My brother ordered the Bistro steak for $24.95. He could barely cut the steak, let alone chew it, he ended up leaving half of it over. When the bill came, they charged me $33.95 for the steak. I complained that he ordered the cheaper steak and he did not enjoy it, either. I was sitting right across from my brother I clearly heard him say Bistro steak. But the waitress argued with me, back and forth. She said, no, he ordered the more expensive steak. I asked her to adjust the bill, she said, no, she could not but she would ask the manager. She came back and told us the manager said, "No.". She said, he should have complained when he received the plate. Of course, my brother had never been to this restaurant before. He did not know what the $24.95 steak was supposed to look like, and he did not know what the $33.95 steak was supposed to look like. Neither did anyone else at the table. So my brother had no way to know he had been given the wrong dish.Other problems were: 1. Even though the restaurant was 1/2 empty on Saturday night, we had to wait more than 45 minutes for our entrees and that is too long. 2. They automatically added an 18% tip to the bill without our permission. The tip should be at the discretion of the customer. The restaurant is not supposed to add a set amount automatically. Some other restaurants do this for large parties. Why? Let's say 10 people go out to dinner after work. At the end, everyone puts some money toward the bill, tax and tip and the total comes up short, the waitress is shortchanged. This is not something that is customary for a family gathering of 4 people. I'm sure some customers have a few drinks, don't check the bill and don't even notice that a tip has already been added. Then they add a second tip. This is called milking the customer. This restaurant practice is unfair and should be unlawful. 3. None of the other people at the table thought their dish was especially good either. My shrimp were supposed to come in a Mango sauce but it was bitter tasting, now sweet as expected. My wife's dish was not as good as she remembered it from a previous visit.I used to come to this restaurant a few years ago but I took it off my list because the bartender kept getting my drink wrong. I see the same bartender is now the manager. May the Lord have mercy on their souls.
I was with my partner on Saturday at the bar having a drink. We loved the place when we entered but I was disappointed to see the energy among the employees without going too far. The bartender, out of place, very unprofessional, has an energy that makes you uncomfortable. Stop That the problems of the restaurant were of interest to us customers who were just looking for a place to have a good time and I left stressed. Hopefully the owners will choose to make changes since that business is very nice and well located or it could be better with people who are really interested. the height of customer service
Atmosphere: 1
Service: 1
Amazing experience. Beautiful place. The service and people are amazing. They take good care of you. The food was delicious and the drinks are good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Paella
This family owned restaurant is such an amazing place I was there 2/15/24 and the min I walked in I was greeted sat down and the service was on point the drinks where extremely well done the food was delicious the whole experience was just amazing the staff is extremely friendly and respectful do not hesitate to stop by and enjoy great food in an amazing place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
The food is good and the restaurant is cute but they’re a bit overpriced. There are no lunch options, so it’s dinner menu all day which isn’t great if you’re looking for lunch fare or a lighter option rather than a heavy dinner meal. If they had a lunch menu, they did not offer it at lunch time on a Monday around 2pm when I went. They’re also strangely strict about substituting sides.
Atmosphere: 4
Food: 4
Service: 3
Exelent food great ambients loved,we always come back ??? ???.
Atmosphere: 5
Food: 5
Service: 5
I got a plate with pollo guisado, and after 25 min, the came with the food, when i started eating it i noticed that in the plate i only had 5 strips of pollo and and a bunch of vegetables that by the way, the vegetables Incipid and they had no taste, the service was ok but the food and the waiting time was pretty bad (it was only me with 2 more people in the restaurant)
Atmosphere: 1
Food: 1
Service: 1
Awesome place…staff attentive and pleasant. Food was excellent. Portions were filling. Mixed drinks were spot on.warm and clean atmosphere Highly recommended. Will definitely return to enjoy more of the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skirt Steak, Steak
Their payaya is awesome ?
Atmosphere: 5
Food: 5
Service: 5
A very chill spot with good variety of Latin food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mofongo
forest hills hidden gem. best piña colada i've ever
Food: 5
Restaurantji Recommends
My favorite place in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanaditas, Pabellon Criollo, Pescado Veracruzano, Seafood Soup, Green Rice
Matiz has been my go-to restaurant for years, and it’s hands down my favorite in the neighborhood. The food and drinks are consistently fantastic, and the staff is incredibly attentive and accommodating. I can’t recommend this place enough – a true gem!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lomo Saltado
My first time at this restaurant, I have to say the portion of the food is tiny for someone who's on a diet ? Usually Spanish (Latin) restaurants serve good sizes portions .So my recommendation is, if you like big portion sizes of food ,this place is not for you.Also is very expensive.
Atmosphere: 4
Food: 3
Service: 4
I've only tried the paella which is really good and reminds me of my trip to Spain. It's pricy at 30+ but it does feed two people so not a terrible price. The amount of seafood is pretty generous so I'd recommend that dish even for that priceVegetarian options: My wife loved the vegetarian paella
Food: 5
I took my brother here for his 75th birthday, along with my wife and a friend. There were too steaks on the menu, one was $24.95, the other was $33.95. My brother ordered the Bistro steak for $24.95. He could barely cut the steak, let alone chew it, he ended up leaving half of it over. When the bill came, they charged me $33.95 for the steak. I complained that he ordered the cheaper steak and he did not enjoy it, either. I was sitting right across from my brother I clearly heard him say Bistro steak. But the waitress argued with me, back and forth. She said, no, he ordered the more expensive steak. I asked her to adjust the bill, she said, no, she could not but she would ask the manager. She came back and told us the manager said, "No.". She said, he should have complained when he received the plate. Of course, my brother had never been to this restaurant before. He did not know what the $24.95 steak was supposed to look like, and he did not know what the $33.95 steak was supposed to look like. Neither did anyone else at the table. So my brother had no way to know he had been given the wrong dish.Other problems were: 1. Even though the restaurant was 1/2 empty on Saturday night, we had to wait more than 45 minutes for our entrees and that is too long. 2. They automatically added an 18% tip to the bill without our permission. The tip should be at the discretion of the customer. The restaurant is not supposed to add a set amount automatically. Some other restaurants do this for large parties. Why? Let's say 10 people go out to dinner after work. At the end, everyone puts some money toward the bill, tax and tip and the total comes up short, the waitress is shortchanged. This is not something that is customary for a family gathering of 4 people. I'm sure some customers have a few drinks, don't check the bill and don't even notice that a tip has already been added. Then they add a second tip. This is called milking the customer. This restaurant practice is unfair and should be unlawful. 3. None of the other people at the table thought their dish was especially good either. My shrimp were supposed to come in a Mango sauce but it was bitter tasting, now sweet as expected. My wife's dish was not as good as she remembered it from a previous visit.I used to come to this restaurant a few years ago but I took it off my list because the bartender kept getting my drink wrong. I see the same bartender is now the manager. May the Lord have mercy on their souls.
Atmosphere: 4
Food: 3
Service: 1