Dunkin'
389 Atlantic Ave #391, Freeport
(516) 377-5292
Recent Reviews
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This place was a mad house and they put sugar instead of Splenda in my latté. And it tasted like a LOT of sugar. There's a reason I ordered it with Splenda and now it's undrinkable.
This place is amazing! Every employee is exceptional in their own way. When you visit, you'll encounter friendly staff members who wish you a good day and make you feel welcomed and appreciated. Every time I’m there, I feel valued, and my orders have always been correct—I’ve never had any issues. The establishment is clean, and if you need a table cleaned, they promptly offer assistance.
There’s a lady at the sandwich station who is particularly skilled at her job. The management is great, too. When you come to this location, take the opportunity to get to know the different staff members who work each shift. You’ll find your favorite barista and discover others who can prepare your coffee in various ways, offering you a unique taste that you might enjoy even more.
So, come on down to this location! Give it a try, and please keep an open mind!
The employees were very nice and patient with me since I was not sure what I wanted. nice selection of fresh donuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Staff listens and get your order/coffee done to perfection!!!
Atmosphere: 5
Food: 5
Service: 5
Very nice guy at counter and they made the drink perfect! Thanks! Great stop.
Atmosphere: 5
Food: 5
Service: 5
I think that customer service has decreased greatly, the place is dirty and the bathroom is super dirty, it is disgusting to use it, they don't maintain it
Depends of the employee that is working on the time you arrive you get what you are there for. Most of the employees in this location have been working here for years, so they know their customer, but new employees don’t know anything and make you experience the worst ever. At this location (is the nearest I have) you need to know what is the right timing to go so you get service from the right employee
I visited this Dunkin donuts on a Sunday afternoon. I walk in and notice that there is only one girl working and she's helping out one customer, there was no one else in the store.. I didn't know at which register she was taking the orders so I stood close by to that customer she was helping so that she could see I was waiting. The girl didn't even acknowledge me and she had her airpods in. Few minutes later another lady walks in and she goes to stand at the register and I walk back to that register so the girl can take my order. The lady that walked in after tries to order and I said excuse me ma'am but I've been waiting for about 10 minutes so I can order. She proceeds to tell me she got there before me. Delusional and entitled.. What was worst is the lady working there says she didn't know who had gotten there first and tells the lady " you know you're a regular, let me just deal with her and you can give me your order though ". For the young lady working there, had you not been on your headphones and paid attention to your surroundings you would've noticed I was patiently waiting until u got finished helping one customer. I never even go to this place. I usually go to the one on sunrise and I will never step foot in this establishment ever again.
Atmosphere: 4
Food: 1
Service: 1
The 2 young guys at the front are always so pleasant. The donuts, bagels, etc. are good. They listen when asked to make a drink a certain way, and they don't get an attitude about it. I've only had good experiences the times I've visited this location.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts, Muffins, Wake-Up Wrap - Egg and Cheese, Bagels
This place is very run down. Rarely clean. And Usally out of sandwiches and donuts. stay
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
When we got there we placed our order and was then told there was no more food. Our choice? Stale donuts and coffee what disappointment. I got desperate and tried a wrap with something inside look like puppy chow! I threw everything away!
Atmosphere: 2
Food: 1
Service: 1
No donuts
No chocolate ice cream no vanilla ice cream girl had
Atmosphere: 3
Service: 1
Good good donas
Atmosphere: 5
Food: 5
Service: 5
Great service. ??
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
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